Top 190 Customer service & collections representative Jobs in Columbus, Oh

Consumer Support Unit - Consumer Support Associate
Phillips & Cohen Associates Ltd. —Gahanna, OH
- $18 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Financial services
- Health insurance
- Dental insurance
Quick Apply
Service Center Clerk I
Estes Express Lines —Columbus, OH
- $21.75 - $24.00 an hour
- Full-time
- Computer literacy
- Pass drug screening
- Office
Patient Access Representative
Mount Carmel —Columbus, OH
- 12 hour shift
- Surgery
- Mid-level
- High school diploma or GED
- Relocation assistance
- Health insurance
3d
Client Services Representative I
Safelite Group —Columbus, OH
- $20 an hour
- Full-time
- Microsoft Word
- Microsoft Access
- Research
3d
Customer Service Representative (CSR II)
Trulite Glass and Aluminum Solutions —Columbus, OH
- $20 - $22 an hour
- Overtime
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
1d
Patient Access Representative
Solero Columbus —Columbus, OH
- $17 - $18 an hour
- Day shift
- Customer service
- HIPAA
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
4d
Revenue Cycle Representative
Ohio State University Physicians —Columbus, OH
- $18.20 - $27.29 an hour
- Full-time
- Hybrid work
- Writing skills
- Research
- Mid-level
- Wellness program
- Paid holidays
1d
Field Service & Meter Reader Representative
Suburban Natural Gas Company —Lewis Center, OH
- $21 - $25 an hour
- Overtime
- Clean driving record
- Pass drug screening
- CDL A
- Profit sharing
- Health insurance
Quick Apply
Collections Account Representative - Columbus, OH
CCJ Automotive Ventures —Columbus, OH
- Computer literacy
- Basic math
- Office
- Paid training
- Opportunities for advancement
Quick Apply
Patient Care RepTrainer
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $20 an hour
- Full-time
- Writing skills
- Mid-level
- Clinic
Quick Apply
4d
Assistant Community Manager
GoldOller Real Estate Investments —Groveport, OH
- $20 - $23 an hour
- Weekends as needed
- Mid-level
- Office
- Residential
- Paid parental leave
- Paid holidays
Quick Apply
1d
Collection Representative
Meridian Servicing —Dublin, OH
- From $16 an hour
- Full-time
- In person
- Bilingual
- Background check
- Microsoft Outlook
- Paid training
- Health savings account
4d
Transportation Broker
Kenan Advantage Group —Dublin, OH
- Google Workspace
- Mid-level
- Business development
- Dental insurance
- 401(k)
Cash Application
MPW Corporate Services —Hebron, OH
- Microsoft Outlook
- Basic math
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Inside Sales Representative
Improveit Home Remodeling —Grove City, OH
- $22 - $30 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
4d
Bilingual Leasing & Customer Service Representative
Alpha Management Group —Columbus, OH
- $17 - $19 an hour
- Full-time
- Spanish
- Computer literacy
- English
Quick Apply
9d
Collection Specialist
Phillips & Cohen Associates Ltd. —Gahanna, OH
- From $20 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- High school diploma or GED
- Analysis skills
- Free parking
- Health insurance
Quick Apply
Senior Client Relationship Representative
First Merchants Bank —Columbus, OH
- Office
- High school diploma or GED
- Business development
- Paid parental leave
- Paid holidays
Quick Apply
Fleet Management & Aftermarket Sales Specialist
MH Equipment Company —Columbus, OH
- Weekends as needed
- CRM software
- Background check
- Microsoft Excel
- Wellness program
- Paid holidays
Quick Apply
Financial Counselor
SUN Behavioral Columbus —Columbus, OH
- Full-time
- Customer service
- Computer literacy
- Writing skills
Quick Apply
1d

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Consumer Support Unit - Consumer Support Associate

Phillips & Cohen Associates Ltd. -
Gahanna, OH

Quick Apply

Job Details

Full-time
$18 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

OUR STORY.

Phillips & Cohen Associates, LLC., the global leader in deceased account management with operations in the United States, United Kingdom, Canada and Australia , seeks a Consumer Support Associate for its Columbus, OH office.

Reporting to the Consumer Support Unit Manager, the incumbent will be responsible for receiving, handling and reporting consumer requests, queries and special-handling situations.

Responsibilities:

Evaluate complex consumer and account circumstances and apply appropriate judgment-based decisions. Address matters pertaining to fraud, balance disputes, validation & statement requests, requests for SCRA- relief.
Function as the over-the-phone point of contact for consumers and/or their representative in situations involving special circumstances such as fraud, balance disputes, identity theft, validation & statement requests, and requests for SCRA-relief.
Review work queue and timely processing written requests that are related to fraud, balance disputes, identity theft, validation & statement requests, requests for SCRA-relief
Promptly and accurately fulfill consumer requests for media or account validation.
Represent PCA and its clients in a consumer-centric and brand-conscious manner.

Qualifications :

High School Diploma or equivalent required.
Administrative or Customer Service experience required (1-3 years in the financial services field preferred).
Previous experience within a third-party collection agency, particularly in a capacity that has required in- depth exposure and understanding of client standards and expectations is required.
Experience with MS Office products especially MS Word & Excel.
Quality assurance/audit driven, with the ability to manage multiple tasks at once.
Excellent Communication skills – both written and verbal.
Ability to accurately read and understand cursive handwriting.
Flexible and ability to prioritize workload accordingly to challenging deadlines.
Ability to work well under pressure in a highly regulated environment.
Driven to improve the quality of the business through work efforts.
Ability to receive and apply constructive, balanced feedback.

WHAT’S IN IT FOR YOU?

Salary range: $18.00 USD
Competitive benefits package including medical, dental, and vision coverage
401 (k) program with company matching part of employee contributions.
Paid Time Off

WHAT NOW?

If this job ad resonates with you, apply now and our human resources team will be delighted to review your candidacy.

About Phillips & Cohen Associates, LLC.
PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

#USIND

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Refine Your Search

customer service & collections representative jobs in columbus, oh

Consumer Support Unit - Consumer Support Associate

Service Center Clerk I

Patient Access Representative

Client Services Representative I

Customer Service Representative (CSR II)

Patient Access Representative

Revenue Cycle Representative

Field Service & Meter Reader Representative

Collections Account Representative - Columbus, OH

Patient Care RepTrainer

Assistant Community Manager

Collection Representative

Transportation Broker

Cash Application

Inside Sales Representative

Bilingual Leasing & Customer Service Representative

Collection Specialist

Senior Client Relationship Representative

Fleet Management & Aftermarket Sales Specialist

Financial Counselor

I want to receive the latest job alert for customer service & collections representative in columbus, oh

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