Top 145 Customer service self storage Jobs in Columbus, Oh

Customer Service Representative (Self Storage)
Mini Mall US Storage Properties —Carroll, OH
- Computer literacy
- Mid-level
- High school diploma or GED
- 401(k) matching
Quick Apply
Medical Delivery Driver Full Time M-F 1:30 PM-10:00 PM
MedSpeed —Columbus, OH
- $16 an hour
- Full-time
- Pass drug screening
- Ability to lift 50 pounds
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Construction/Radon Technician
Radon Systems —Columbus, OH
- $45,000 - $70,000 a year
- Overtime
- 18 years or older
- Clean driving record
- Construction site
Quick Apply
Medical Assistant
Central Ohio Primary Care Physicians,Inc —Columbus, OH
- Full-time
- HIPAA
- High school diploma or GED
- Medical terminology
Quick Apply
14d
CDL A Local Driver
Coca-Cola Consolidated, Inc. —Lockbourne, OH
- Up to $75,000 a year
- Weekends as needed
- Merchandising
- Local
- CDL A
Quick Apply
RN Infusion - Oncology - Sign On Bonus
American Oncology Network, Inc. —Columbus, OH
- $26.54 - $49.29 an hour
- Overtime
- CPR Certification
- Nursing
- Vital signs
Quick Apply
2d
Deli Clerk PT-1
Fresh Thyme Market —Dublin, OH
- $14.50 - $16.00 an hour
- 8 hour shift
- Basic math
- High school diploma or GED
- Bakery
- Store discount
- Paid parental leave
11d
Customer Service - Self Storage Manager
Public Storage —Grandview Heights, OH
- $15 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
10d
Store Operations Associate
Cubesmart —Columbus, OH
- Day shift
- Computer literacy
- Driver's License
- US work authorization
- Health savings account
- Health insurance
Store Operations Manager
Cubesmart —Columbus, OH
- Day shift
- Computer literacy
- Mid-level
- Driver's License
- Health savings account
- Health insurance
Assistant Regional Manager - Columbus, OH
Go Store It —Columbus, OH
- $21.00 - $22.50 an hour
- Full-time
- Reliable transportation
- Entry level
- Paid holidays
- Dental insurance
Quick Apply
Fulfillment Center Team Member
Jenis Splendid Ice Creams LLC. —Columbus, OH
- Overtime
- Entry level
- Paid holidays
- Health insurance
Quick Apply
1d
Inbound and Inventory Control Manager
Metro Supply Chain Holdings USA Inc —Columbus, OH
- $80,000 - $85,000 a year
- Full-time
- Background check
- Microsoft Excel
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Warehouse Lead
Insulation Distributors, Inc. —Columbus, OH
- $22.31 - $27.92 an hour
- Customer service
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Packaging Associate I
AMSOIL —Columbus, OH
- Full-time
- Forklift
- High school diploma or GED
- US work authorization
- Health savings account
- Paid holidays
Parts Service Coordinator
SUDDEN SERVICE INC —Grove City, OH
- Full-time
- Mid-level
- Forklift
- High school diploma or GED
- Dental insurance
- 401(k)
7d
Personal Care Specialist (Part Time)
Green Thumb —Whitehall, OH
- $16 an hour
- Part-time
- Word processing
- Writing skills
- HIPAA
Quick Apply
10d
Leader in Training
Green Thumb —Whitehall, OH
- $19 - $20 an hour
- Weekends as needed
- Word processing
- Mid-level
- 3 years
Quick Apply
Warehouse Inventory Specialist
Raymond Storage Concepts —Groveport, OH
- From $22 an hour
- Computer literacy
- Mid-level
- Forklift
- Disability insurance
- Health insurance
Quick Apply
Outside Golf Services
Scioto Country Club —Columbus, OH
- Seasonal
- Driver's License
- Communication skills
- Outdoor work
- Health insurance
- Dental insurance
Quick Apply
14d

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Customer Service Representative (Self Storage)

Mini Mall US Storage Properties -
Carroll, OH

Quick Apply

Job Details

Benefits

401(k) matching

Qualifications

Property rent collection
Debt collection phone call
Computer operation
Branding consistency
High school diploma or GED
Property management bookkeeping
Daily transaction recording
Productivity software
Collections account management

Full Job Description

Mini Mall Storage Properties has experienced rapid growth since beginning operations in 2020, and our momentum shows no signs of slowing as we continue acquiring storage facilities across North America. We are dedicated to making storage simple, accessible, and convenient for all of life’s transitions and treasures, while staying focused on leading the industry and challenging traditional norms.

Our mission is to deliver the Mini Mall Experience in everything that we do, with a strong focus on our Service, Brand, and Employee Experiences. Our team’s dedication is what enables us to deliver an exceptional service experience to our customers – both internal and external, uphold a high level of brand consistency, and foster a workplace culture of innovation, inclusion, and collaboration.

Guided by our values of integrity, grit, customer focus, community, and safety and security, our goal is to work together to create a company where everyone is motivated to contribute to our shared mission. We are looking for someone to help us continue to redefine the self-storage industry, build lasting relationships with the communities we serve, and set new standards for our business.

Join us in shaping the future of self-storage as we expand across North America, and create long-lasting, meaningful careers.

As a Customer Service Representative at Mini Mall Storage, you will play a pivotal role in delivering outstanding service to our customers while overseeing the effective operation and maintenance of our storage facilities. Your responsibilities encompass lead management, sales, customer service, unit inventory, brand standards, security, delinquency management, auction processes, and daily business reconciliation.

WHAT WILL YOU DO?

Follow internal sales processes with potential customers to convert leads into sales/up sales through various channels, including phone, online, and walk-in.
Build and maintain strong relationships with current and prospective customers.
Address customer inquiries, concerns, and complaints promptly and professionally.
Facilitate the auction process for units with unpaid accounts and delinquency, adhering to legal and company guidelines.
Use market knowledge to understand the potential customer demographic for sales, and local competitors for pricing strategy development.
Facilitate the customer experience by completing their rental agreements, protection plans and applying appropriate discounts as applicable.
Maintain detailed records of sales activities, customer interactions, and transactions.
Ensure daily business reconciliation, accurately recording and managing rent payments, collections, and other financial transactions.
Identify, escalate, and participate in supporting property improvements and initiatives to optimize customer satisfaction and sales efficiency.
Conduct regular walkthroughs to manage unit inventory, ensure accurate tracking of unit availability, cleanliness, brand standard adherence, and facility feature functionality, including lighting and security cameras.
Other job duties as assigned.

WHAT WILL YOU NEED?

High school diploma or equivalent, with preference for previous sales, customer service, or property management experience.
Basic computer skills, including Microsoft Office proficiency.
Ability to work independently and collaboratively within a team.
Strong organizational and problem-solving capabilities, coupled with excellent interpersonal and communication skills.
Meticulous attention to detail in unit inventory management, brand standards, and security protocols.
Proficiency in effective delinquency management, including collection calls, auctions, and daily business reconciliation, while maintaining accuracy and reliability.
Successful completion of a criminal background check and verification of a Motor Vehicle Record.

WHAT DO WE OFFER?

We live and breathe our core values. We make a difference and have a positive impact on people. We act responsibly and hold ourselves, and each other, accountable. We are a community with a shared ambition to unify our teams and customers. We act deliberately, and always with integrity and compassion.
With the support from your teammates and senior leadership, you will be empowered to do things differently, grow personally and professionally, and bring your whole self to work. There's no limit to the impact you can make.
We provide a competitive compensation package comprised of a group benefits plan, 401K matching program, and a discretionary bonus program.
We are committed to a safety-first work environment.

What makes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be — and bring — their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment. Should you require accommodation to participate fully in the recruitment process, please email [email protected].

#Li-Onsite

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer service self storage jobs in columbus, oh

Customer Service Representative (Self Storage)

Medical Delivery Driver Full Time M-F 1:30 PM-10:00 PM

Construction/Radon Technician

Medical Assistant

CDL A Local Driver

RN Infusion - Oncology - Sign On Bonus

Deli Clerk PT-1

Customer Service - Self Storage Manager

Store Operations Associate

Store Operations Manager

Assistant Regional Manager - Columbus, OH

Fulfillment Center Team Member

Inbound and Inventory Control Manager

Warehouse Lead

Packaging Associate I

Parts Service Coordinator

Personal Care Specialist (Part Time)

Leader in Training

Warehouse Inventory Specialist

Outside Golf Services

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