Top 51 Customer service 2 Jobs in Columbus, Oh

Customer Service Representative (CSR II)
Trulite Glass and Aluminum Solutions —Columbus, OH
- $20 - $22 an hour
- Overtime
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
3d
Account Customer Service Coordinator II
Ryder System —New Albany, OH
- $24.60 an hour
- Urgently hiring
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
5d
Customer Service Associate II
Dollar Tree —Columbus, OH
- $12.00 - $12.50 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Dealer Services Specialist II
Cox Automotive —Grove City, OH
- $20.10 - $30.10 an hour
- Full-time
- Spanish
- Dealership
- English
- Paid jury duty
- Paid holidays
Fleet Client Services & Billing Specialist II
Cox Automotive —Columbus, OH
- $18.17 - $27.31 an hour
- Full-time
- Mid-level
- High school diploma or GED
- US work authorization
- Paid jury duty
- Paid holidays
IS Customer Service Analyst II - RIS
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Mid-level
- 3 years
- Ability to climb stairs
Virtual Banker II - Columbus, OH
JPMorganChase —Columbus, OH
- Online Application
- Mid-level
- High school diploma or GED
- Experience equivalent to degree accepted
- Health insurance
- Tuition reimbursement
22h
Customer Care Associate II
Soleo Health Inc —Dublin, OH
- Urgently hiring
- 5 years
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
3h
Service Specialist 2 - Westerville, OH
Convergint Technologies LLC —Westerville, OH
- $30.60 - $45.90 an hour
- Full-time
- Clean driving record
- No high school diploma
- Mid-level
- Wellness program
- Paid parental leave
4d
Veterinary Customer Service Representative 2
The Ohio State University —Columbus, OH
- $17.00 - $21.77 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
Customer Service Specialist II
Ace Hardware —West Jefferson, OH
- $19 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Mid-level
- Store discount
- Paid holidays
14d
Treasury Mgmt Service Specialist II
Huntington Bank —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research

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Customer Service Representative (CSR II)
Trulite Glass and Aluminum Solutions —Columbus, OH
Answer customer service calls within defined Key Performance Indicators. Conducts follow-up phone calls within 2 hours to respondents who have concerns or…
$20 - $22 an hour
Quick Apply
3d
Account Customer Service Coordinator II
Ryder System —New Albany, OH
Participate in daily operational calls and provide updates to field operations about assigned client(s). Lead and/or participate in daily, weekly and/or monthly…
$24.60 an hour
5d

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Customer Service Representative (CSR II)

Trulite Glass and Aluminum Solutions -
Columbus, OH

Quick Apply

Job Details

Full-time
$20 - $22 an hour
3 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k) matching
Benefits from day one
Life insurance

Qualifications

Employee relationship building
High school diploma or GED
Conflict management

Full Job Description

This role is not open for submissions from outside staffing agencies.

Customer Service Representative (CSR II)

Architectural glass and aluminum, manufacturing, or construction industry experience

What Brought You Here:

Total compensation pay range: $20-$22/hr. depending on experience
- Weekly pay
- Earn additional pay based on individual and team performance with our Monthly Production Incentive Compensation Program!
- Quarterly safety bonus opportunities
Shift Days and Hours: 1st (M-F, 8:00am – 5:00pm)
Benefits starting DAY ONE!

Who You Are:

A Customer Service Representative supports the organization by telephone, fax, or email by obtaining, analyzing, and verifying the accuracy of order information in a timely manner. This role ensures that an excellent standard of service and a high level of customer satisfaction are maintained.

What You Will Be Doing:

Answer customer service calls within defined Key Performance Indicators.
Receives, prepares, and verifies the accuracy of orders from customers utilizing the company's internal central workflow systems and customer purchase orders.
Initiates required action for response to customer service requests for new orders and change requests, including the accuracy of order/customer information and communicates changes to the appropriate departments.
Assists in proofreading entered orders and ensures that the correct information is being applied prior to final confirmation.
Collaborates with the scheduling/production department to make sure that the requested order(s) meet the customer's expectations.
Handles or refers complaints of product or service failure to the appropriate department for investigation.
Conducts follow-up phone calls within 2 hours to respondents who have concerns or questions.
Prepares price quotations on items contained in the price book creates quotations as required.
Works with the sales, organization's other branch/regional locations to resolve problems, facilitates solutions and enhance the customer service offerings.
Answers customer's technical questions regarding products and services.
Attends regular customer service / branch meetings.
Support and participate in the organization's continuous improvement program and product training courses.
Perform other related duties and provide back-up support to other group members as assigned by management.
Training team members on processes, products and service value.
Handle complex customer projects and issues.
Manages daily customer back orders.
Ensure correct warranties are distributed as requested.
Adhering to AR processes to meet internal and customer requirements.
Backup for processing of COD/CIA payments.
Maintains appropriate working relationships with internal and external customers.

Skills You Bring:

Proven working experience in customer service within the architectural glass and aluminum, manufacturing, or construction industries.
2-5 years of customer service or relevant experience and High School Diploma or equivalent required.
Related glass and aluminum work experience preferred.
Must be able to multi-task, be organized, efficient, and accurate.
Must have excellent communication (written and oral), interpersonal, conflict management, and time management skills.
Experienced user of Microsoft Office 365 suite.
Listening skills and data collection with attention to detail are essential.
Ability to calculate discounts, fractions, percentages, area circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Must pass criminal background check.
Ability to work full-time, and according to Branch Office needs, Monday through Friday 8AM – 5PM, overtime may be required.
This position routinely uses standard office equipment such as computers, phones, photocopiers, fax machines, etc.
Regular and predictable attendance, safe performance of tasks, and adherence to all safety policies and procedures are essential functions of the job.

Why Trulite:

Trulite offers the most comprehensive benefit coverage in the industry. We give our employees immediate access to health, dental, vision and life insurance benefits, as well as provide short/long-term disability coverage to protect you financially if you should incur a non-occupational illness or accident.

We are pleased to offer a comprehensive wellness initiative that includes access to a progressive financial training program.

Stay with us for a year and your 401k employer match is 100% vested and immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to their Health Savings Account. We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed. The employer match for your HSA, if you choose to participate, is also vested immediately at 100%, improving your financial health.

Trulite bears most of the cost of your benefits. We structured these benefits because we care not only about your physical well-being but your financial health and welfare too. Let us show you why Trulite values you as an employee and how we will help you achieve financial independence.

We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

Compensation: $20-$22/hr.

Quick Apply

Refine Your Search

customer service 2 jobs in columbus, oh

Customer Service Representative (CSR II)

Account Customer Service Coordinator II

Customer Service Associate II

Dealer Services Specialist II

Fleet Client Services & Billing Specialist II

IS Customer Service Analyst II - RIS

Virtual Banker II - Columbus, OH

Customer Care Associate II

Service Specialist 2 - Westerville, OH

Veterinary Customer Service Representative 2

Customer Service Specialist II

Treasury Mgmt Service Specialist II

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