Top 2081 Customer service expert Jobs in Columbus, Oh

Hotel Group Rooms Coordinator
Renaissance Westerville —Westerville, OH
- $21 - $25 an hour
- Full-time
- Background check
- Mid-level
- US work authorization
- Free parking
- Paid jury duty
Quick Apply
4d
Call Center Representative
Foxfruit —Columbus, OH
- $3,850 - $4,575 a month
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
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2d
Client Success Representative (Remote)
Demand.com —Columbus, OH
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Event Staff
Foxfruit —Columbus, OH
- $3,800 - $4,500 a month
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
2d
New* Budtender - Part Time
New Gen Holdings Inc —Columbus, OH
- Part-time
- Quality control
- No travel
- Communication skills
Administrative Assistant
Ryder System —Columbus, OH
- $24 an hour
- Monday to Friday
- Microsoft Word
- Writing skills
- Data analysis skills
- Paid parental leave
- Paid holidays
Service Administrator
CAPSA SOLUTIONS LLC —Canal Winchester, OH
- $22 - $26 an hour
- Full-time
- Remote
- Microsoft Excel
- Computer literacy
- Basic math
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Customer Call Represenative
WESTINGHOUSE OUTDOOR POWER EQUIPMENT —Columbus, OH
- $19 - $22 an hour
- High school diploma or GED
- Ability to lift 50 pounds
- Communication skills
- Health savings account
- Disability insurance
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10d
Grove City Bartender Staff
Pizza Cottage —Grove City, OH
- Bar
- Customer service
- Maintenance
Quick Apply
Communications Assistant
Foxfruit —Columbus, OH
- $3,750 - $4,500 a month
- Full-time
- High school diploma or GED
- Communication skills
- Marketing
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2d
Field Sales Representative - Columbus, OH Market
Confidential —Columbus, OH
- Full-time
- Construction site
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Licensed Therapist or Psychologist (LCMHC, LIMFT, or LISW)
Grow Therapy —Ohio
- $70 - $93 an hour
- Part-time
- Remote
- Licensed Clinical Social Worker
- Mid-level
- Psychology
- Continuing education credits
- Professional development assistance
Sr. Maintenance Technician
Niagara Bottling —Gahanna, OH
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
Remote Licensed Independent Marriage and Family Therapist
Grow Therapy —Ohio
- $70 - $93 an hour
- Part-time
- Remote
- LMFT
- Mid-level
- Telehealth
- Continuing education credits
- Professional development assistance
Field Account Executive (Territory Manager) - Columbus
Culligan Quench —Columbus, OH
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Driver's License
- Driving
Quick Apply
10d
Construction Field Supervisor
Great Day Improvements: A Family of Brands —Delaware, OH
- $25 an hour
- Full-time
- Construction site
- Mid-level
- Driver's License
- Paid time off
- Opportunities for advancement
Retail Sales Associate
Omaha Steaks —Columbus, OH
- $14 an hour
- Part-time
- 18 years or older
- Communication skills
- Entry level
- 401(k)
- Tuition reimbursement
Quick Apply
Commercial Sales Manager
AutoZone —Columbus, OH
- Weekends as needed
- Spanish
- English
- Mid-level
- Store discount
- Employee stock purchase plan
2d
Commercial Sales Manager
AutoZone —Reynoldsburg, OH
- Weekends as needed
- Spanish
- English
- Mid-level
- Store discount
- Employee stock purchase plan
2d
Hairstylist/Cosmetologist Men's Grooming Expert
Modern Male Spas —Dublin, OH
- $36,000 - $96,000 a year
- Part-time
- Cosmetology License
- Customer service
- Mentoring
- Free parking
- Store discount
Quick Apply

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customer service expert jobs near columbus, oh

Hotel Group Rooms Coordinator

Renaissance Westerville
Westerville, OH

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Job Details

Full-time
$21 - $25 an hour
4 days ago

Benefits

Free parking
Paid jury duty
Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement
Life insurance
Referral program
Food provided
Retirement plan

Qualifications

Customer communication

Full Job Description

We are hiring a Group Rooms Coordinator for our Sales Team!

Position Summary

The Group Rooms Coordinator plays a vital role in ensuring the successful management of group and transient room inventory, reservations, and related sales support functions. This position is responsible for maintaining the accuracy of group room blocks, allocations, production, and pickup while serving as a key liaison between Sales, Catering, Revenue Management, Front Office, and other hotel departments.

Success in this role requires exceptional organization, attention to detail, and strong communication skills to ensure seamless coordination of group business from initial booking through post-event execution. Above all, the Group Rooms Coordinator is committed to delivering exceptional service that consistently exceeds guest and client expectations.

Essential Responsibilities

Sales & Client Support

Serve as one of the primary points of contact for incoming sales inquiries, providing prompt, professional, and courteous service to clients and internal partners.
Learn and utilize hotel sales systems and processes, including CI/TY, PMS, MARSHA, One Yield, and other hotel technology platforms.
Develop an understanding of the hotel's sales strategies, room rates, inventory management, and revenue goals.

Group Reservations & Inventory Management

Coordinate group room blocks with Sales, Catering, and clients to ensure accurate reservation management.
Monitor group pickup, cut-off dates, and room block utilization, releasing unused inventory in a timely manner to maximize hotel revenue.
Balance and reconcile room inventory daily across all applicable systems.
Assist in managing group and transient inventory controls to optimize occupancy and profitability.
Resolve rooming list challenges by communicating effectively with the appropriate departments.
Communicate VIP reservation information to operational teams to ensure exceptional guest experiences.

Administrative & Financial Support

Establish billing accounts in accordance with hotel accounting policies.
Process weekly commission actuals accurately and on schedule.
Actualize group events in the absence of Event Managers.
Complete assigned administrative tasks related to group business, including client communications regarding important deadlines and other information to support a successful event.

Systems & Team Support

Become the property's subject matter expert (SME) for Sales & Catering systems, including CI/TY and MARSHA.
Promote data accuracy, process consistency, and efficient system usage.
Assist with system training and provide guidance to team members regarding reservations.
Serve as a liaison between departments to ensure effective communication and operational excellence.

Qualifications

Previous hospitality, hotel reservations, sales support, or group housing experience preferred.
Strong organizational skills with exceptional attention to detail.
Excellent verbal and written communication skills.
Proficiency with hotel sales systems or the ability to quickly learn new technology.
Ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving skills with a proactive, team-oriented mindset.
Commitment to providing outstanding customer service.

Benefits (Full-Time Associates)

Competitive pay
Medical, dental, and vision insurance
Life insurance
Short- and long-term disability coverage
401(k) with company match
Discounted hotel room rates
Training, professional development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, our culture is built on five core values: Quality, Integrity, Community, Profitability, and FUN. These principles guide everything we do and reflect our commitment to creating an exceptional workplace.

Our Associate First philosophy means we invest in our team members by providing opportunities for growth, recognizing outstanding performance, and fostering a collaborative, supportive work environment. If you're looking to build a rewarding career with a company that values its people as much as its guests, we'd love to hear from you.

Pay: $21.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Food provided
Free parking
Health insurance
Health savings account
Life insurance
Paid jury duty
Paid time off
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

People with a criminal record are encouraged to apply

Experience:

Hotel Front Desk: 1 year (Preferred)
Sales Coordinator: 1 year (Preferred)

Work Location: In person

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Refine Your Search

customer service expert jobs in columbus, oh

Hotel Group Rooms Coordinator

Call Center Representative

Client Success Representative (Remote)

Event Staff

New* Budtender - Part Time

Administrative Assistant

Service Administrator

Customer Call Represenative

Grove City Bartender Staff

Communications Assistant

Field Sales Representative - Columbus, OH Market

Licensed Therapist or Psychologist (LCMHC, LIMFT, or LISW)

Sr. Maintenance Technician

Remote Licensed Independent Marriage and Family Therapist

Field Account Executive (Territory Manager) - Columbus

Construction Field Supervisor

Retail Sales Associate

Commercial Sales Manager

Commercial Sales Manager

Hairstylist/Cosmetologist Men's Grooming Expert

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