Top 208 Desk / patient Jobs in Columbus, Oh

Patient Representative - 2nd Shift
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Writing skills
- Pass drug screening
- Paid parental leave
- Disability insurance
Medical Receptionist
Pediatric Associates Inc. Central Ohio —Delaware, OH
- $17.00 - $18.50 an hour
- Full-time
- Background check
- Private practice
- HIPAA
- Paid training
- Health insurance
Quick Apply
2d
Patient Registration Representative
OhioHealth —Columbus, OH
- Part-time
- Hospital
- High school diploma or GED
- Organizational skills
4d
Information Desk Specialist - Patient Relations/Info Desk
Nationwide Children's Hospital —Columbus, OH
- Part-time
- Hospital
- High school diploma or GED
- Typing
HR Administrative Assistant
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $22 - $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
Patient Access Representative - Front Desk
Southeast Healthcare —Columbus, OH
- HIPAA
- High school diploma or GED
- Organizational skills
Quick Apply
Patient Registration Rep
OhioHealth —Dublin, OH
- Full-time
- Hospital
- Computer literacy
- High school diploma or GED
2d
Medical Front Office - Patient Service Specialist
NovaCare Rehabilitation —Columbus, OH
- $16 - $19 an hour
- PRN
- Physical & Rehabilitation Medicine
- High school diploma or GED
- Clinic
Patient Representative - 3rd Shift
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Writing skills
- Pass drug screening
- Paid parental leave
- Disability insurance
4d
Front Desk Receptionist / Patient Experience Coordinator
Atlas Rising —Westerville, OH
- $18 - $23 an hour
- Email
- Administrative experience
- In-person
- Communication skills
- Paid time off
- Employee discount
Quick Apply
Patient Service Representative II
Columbus Arthritis Center —Columbus, OH
- Full-time
- HIPAA
- Clinic
- Computer skills
Quick Apply
Front Desk Coordinator
Columbus Aesthetic & Plastic Surgery Inc —Gahanna, OH
- $17 - $19 an hour
- Full-time
- Surgery
- HIPAA
- Entry level
- Profit sharing
- Paid holidays
Quick Apply
Front Desk Receptionist - Ophthalmology
Vision Integrated Partners (Midwest) —Columbus, OH
- Full-time
- Hospitality
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Front Desk/ Office Coordinator (+ Leadership Growth Opportunity)
Pure Health Aesthetics & Wellness —Lewis Center, OH
- $22 - $25 an hour
- Full-time
- Clinic
- In-person
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Service Excellence Ambassador
OhioHealth —Columbus, OH
- Part-time
- Hospital
- Bachelor's degree
- Conflict management
3d
Patient Care Representative
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $20 an hour
- Weekends as needed
- Writing skills
- HIPAA
- Research
Quick Apply
10h
Patient Service/Front Desk Coordinator Part Time
MyEyeDr. —Columbus, OH
- Part-time
- Administrative experience
- Computer skills
- Communication skills
Medical Support Assistant (Advanced)
US Veterans Health Administration —Columbus, OH
- $51,747 - $67,271 a year
- Online Application
- Background check
- High school
- Pass drug screening
- Paid parental leave
- Paid holidays
3d
Front Desk Receptionist/secretary
Dublin Kids Dental —Dublin, OH
- $15 - $20 an hour
- Full-time
- Dental office
- Data entry
- In-person
- Health insurance
- 401(k)
Quick Apply
Entry-Level IT Support Associate
Expedient —Dublin, OH
- $32,000 - $37,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Computer networking
- Paid training
- Disability insurance
Quick Apply

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Patient Representative - 2nd Shift

The Ohio State University Wexner Medical Center -
Columbus, OH

Apply Now

Job Details

Full-time

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance
Loan forgiveness
Retirement plan
Prescription drug insurance

Qualifications

Customer communication
Writing skills
Conflict management

Full Job Description

Address:
410 W 10th Ave
Columbus,
OH
Job Number: R153594
Posted Date: 8/10/2026
Type: Full time

Current Employees and Students: Please log in to Workday to use the internal job search and application process.

Scope of Position

The Patient Experience Department is responsible for supporting a patient and family-centered culture and leading initiatives designed to evaluate and improve the patient experience. Departmental functions include patient experience measurement and strategy, patient relations, patient and family advisory programs, interpreter services, pastoral care, and information desk services. The Patient Experience Department is responsible for meeting accreditation and regulatory requirements related to patient rights, organizational ethics, and resolution of patient concerns.

The Patient & Family Relations Representative (T2) provides personalized guidance and support to ensure a positive patient and family experience from arrival to departure. They anticipate and identify needs, address any issues or concerns, and oversee the arrival and departure experiences of guests, patients, and visitors. By building relationships with patients, families, volunteers, students, and staff through Visitor Management policies, software, and procedures, they create an environment that promotes optimum patient experience and satisfaction.

The Ohio State University Wexner Medical Center is committed to enhancing the quality of care provided to patients and families. This position is responsible for providing family support, education, mediation/issue resolution, project support, and patient information in the Specialty Waiting areas and hospital entrances to achieve optimal quality and communication. Additionally, the role supports the development, implementation, and coordination of programs and services that promote positive patient relations and satisfaction, including customer service behaviors and First Impressions skills.

Position Summary

Through personal interaction with families and visitors, collaboration with volunteers, and connections with other OSUMC services, the Patient and Family Relations Representative provides effective and timely communication, information, visitation, physical comfort, and emotional support. They respond to family and visitor concerns with empathetic verbal communication, provide important non-clinical information, and offer proactive customer service interventions by anticipating the needs and feelings of families and visitors. They utilize interpersonal, diplomacy, and conflict management skills, as well as service recovery approaches when necessary.

Because the lobby and visitor lounge environment can sometimes become overwhelming and confusing to families and visitors, the Patient and Family Relations Representative actively communicates family issues, questions, and concerns, and provides regular communication and updates to families and visitors.

Minimum Qualifications

Must be available to work on of the following shift: Tuesday through Saturday | 3pm-11:30pm OR 3:30pm - 12am
High school diploma and a minimum of 1 year of experience in customer service or patient relations desired.
Evidence of customer service skills/training and ability to collaborate with a variety of individuals across the organization.
Evidence of highly refined interpersonal skills, conflict resolution, problem solving, and writing and verbal communication skills.

Our Comprehensive Employee Benefits Include

An array of retirement plan options, each with a generous employer contribution.
Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
Paid vacation and sick leave, including short and long-term disability and paid parental leave.
Get the most out of the Public Service Loan Forgiveness program.
And much more!

Screen reader users may encounter difficulty with the online application. For assistance with applying, please contact [email protected]. If you have questions while submitting an application, please review these frequently asked questions.

Thank you for your interest in working at Ohio State.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.

Apply Now

Refine Your Search

desk / patient jobs in columbus, oh

Patient Representative - 2nd Shift

Medical Receptionist

Patient Registration Representative

Information Desk Specialist - Patient Relations/Info Desk

HR Administrative Assistant

Patient Access Representative - Front Desk

Patient Registration Rep

Medical Front Office - Patient Service Specialist

Patient Representative - 3rd Shift

Front Desk Receptionist / Patient Experience Coordinator

Patient Service Representative II

Front Desk Coordinator

Front Desk Receptionist - Ophthalmology

Front Desk/ Office Coordinator (+ Leadership Growth Opportunity)

Service Excellence Ambassador

Patient Care Representative

Patient Service/Front Desk Coordinator Part Time

Medical Support Assistant (Advanced)

Front Desk Receptionist/secretary

Entry-Level IT Support Associate

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