Top 433 Director customer care Jobs in Columbus, Oh

Assistant Director - IT Application Development
School Employees Retirement System of Ohio —Columbus, OH
- $137,720 - $213,464 a year
- Email
- Hybrid work
- Background check
- 7 years
- Computer Science
- Disability insurance
- Health insurance
Behavior Specialist
Empower Behavioral Health & Intervention —Columbus, OH
- From $20 an hour
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
1d
Daycare Teacher
Kiwi's Clubhouse —Sunbury, OH
- $15 an hour
- Full-time
- Background check
- High school diploma or GED
- Children
- Paid time off
- Employee discount
Quick Apply
1d
Clinical Therapist
New Heights Recovery Center of Ohio —Columbus, OH
- $65,000 - $75,000 a year
- Full-time
- Background check
- CPR Certification
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Behavior Specialist
Empower Behavioral Health & Intervention —Dublin, OH
- From $20 an hour
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
1d
Collectors - Estate Care Specialist
Phillips & Cohen Associates Ltd. —Gahanna, OH
- $20 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- High school diploma or GED
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Preschool Administrative Assistant
Primrose School of Lewis Center —Powell, OH
- $37,000 - $39,000 a year
- Full-time
- Background check
- School experience
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Assistant Director of Nursing (ADON)- RN
Worthington Christian Village —Columbus, OH
- $44 - $45 an hour
- Weekends as needed
- CPR Certification
- Nursing
- Management
- Disability insurance
- Health insurance
Quick Apply
Maintenance Technician
Dietz Property Group —Westerville, OH
- $21 - $23 an hour
- Full-time
- Mid-level
- Residential
- Apartments
- Paid jury duty
- Health savings account
Quick Apply
QBHS/ Behavior Technician
Empower Behavioral Health & Intervention —Columbus, OH
- $18 - $22 an hour
- Full-time
- No experience needed
- High school diploma or GED
- Children
Quick Apply
1d
QBHS/ Behavior Technician
Empower Behavioral Health & Intervention —Columbus, OH
- $18 - $22 an hour
- Full-time
- No experience needed
- High school diploma or GED
- Children
Quick Apply
1d
Registered Nurse (RN)
Norton Health & Rehab Center —Columbus, OH
- Part-time
- CPR Certification
- Nursing
- Skilled nursing facility
- Health savings account
- Health insurance
Quick Apply
QBHS/ Behavior Technician
Empower Behavioral Health & Intervention —Dublin, OH
- $18 - $22 an hour
- Full-time
- No experience needed
- High school diploma or GED
- Children
Quick Apply
1d
Behavior Specialist
Empower Behavioral Health & Intervention —Columbus, OH
- From $20 an hour
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
1d
Audiologist / Hearing Instrument Specialist
Sonova —Delaware, OH
- $70,000 - $80,000 a year
- Monday to Friday
- Doctoral degree
- Mid-level
- Clinic
- Continuing education credits
- Paid holidays
Cook
Pataskala Oaks Care Center —Pataskala, OH
- $15 - $20 an hour
- Part-time
- Background check
- ServSafe
- Cooking
- Paid holidays
- Health insurance
Quick Apply
Director of Operations / Assistant Executive Director
Confidential —Westerville, OH
- $85,000 - $100,000 a year
- Full-time
- Background check
- Customer service
- 5 years
- Health savings account
- Paid holidays
Quick Apply
6d
Community Marketing Director
Green Oaks of Canal Winchester —Columbus, OH
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Driver's License
- Associate's degree
- Health insurance
- Dental insurance
Quick Apply
5d
Director of Diversity, Equity, and Inclusion
The Buckeye Ranch —Grove City, OH
- Full-time
- Background check
- Pass drug screening
- 3 years
- Disability insurance
- Health insurance
Quick Apply
6d
Staff Software Developer
McKesson —Columbus, OH
- $155,300 - $258,800 a year
- Computer Science
- System design
- AWS
- Wellness program
- Employee stock purchase plan
4d

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Assistant Director - IT Application Development

School Employees Retirement System of Ohio
Columbus, OH

Apply Now

Job Details

Full-time
$137,720 - $213,464 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Work from home
Parental leave
Employee assistance program
Vision insurance
Professional development assistance
Flexible schedule
Life insurance
Retirement plan

Qualifications

Teamwork
Application deployment
Bachelor's degree
Organizational skills
Delegation

Full Job Description

The School Employees Retirement System of Ohio is seeking an experienced and visionary Assistant Director for IT Application Development to lead the design, development, and implementation of our enterprise pension system. This strategic and operational role is responsible for aligning technology solutions with business goals, driving innovation, and ensuring operational excellence across the application development lifecycle.

Location: Columbus, Ohio (This position is hybrid and has work from home flexibility. Mandatory three days on-site.)

Salary Range: $137,720 - $213,464

Key Responsibilities

Lead high-impact development teams and foster a strong, innovative software development culture.
Drive adoption of modern software engineering practices and integrate GenAI technologies to enhance delivery velocity and quality.
Shape and maintain the pension system’s technology roadmap, ensuring alignment with business needs and industry trends.
Oversee vendor management, KPI-driven performance improvement, and comprehensive application lifecycle management (ALM).
Partner with the CTO and business stakeholders to anticipate needs, prioritize features, and manage software releases.
Champion Agile practices and continuous improvement initiatives.
Enforce SERS policies, manage employee relations, and cultivate a unified “One IT” culture.
Ensure project management rigor across all IT development initiatives.
Guide project teams through the entire application lifecycle, ensuring quality and timely completion of deliverables.
Maintain confidentiality, integrity, and security of all PII and PHI data in compliance with federal and state laws.
Carry a cell phone to support daily business needs.
Other duties as assigned.

Desired Qualifications

Master’s degree preferred or Bachelor’s degree in computer science, business, or related field.
Seven to ten years’ experience in IT enterprise application development management.
PMP Certification preferred.
Demonstrated ability to model SERS’ Leadership Pillars: Strategic Leadership, Emotional Intelligence, Trust and Collaboration, Embracing Change and Uncertainty, Accountability, Talent Development, and a positive, engaging work environment.
Strong leadership, coaching, and mentoring skills.
Ability to assess strengths and weaknesses of individuals and teams, prioritize tasks, and delegate effectively.
Empathetic communication skills, both oral and written.
Conflict management and adaptability.
Strong attention to detail, planning, and organizing skills.
Effective relationship-building and teamwork.
Strategic awareness and broad thinking.
Equivalent combination of education, skills, and experience considered.

SERS Core Values

Focus: Dedicated to meeting the needs of internal and external customers.
Accountability: Takes responsibility for work activities and personal actions.
Communication: Creates an environment of open, direct, and proactive communication.
Collaboration: Develops cooperation and teamwork.
Innovation: Commitment to new and innovative approaches.
Strategic Leadership: Models SERS’ Leadership Pillars and supports ONE SERS.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, and abilities required.

Note: While performing the duties of this job, the employee is regularly required to sit, stand, walk, and lift up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. SERS is an equal employment opportunity employer.

Disclaimer: This job posting is not meant to be all-inclusive and the position itself is subject to change.

SERS is an Equal Employment Opportunity Employer. We recruit, hire, train, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.

To view the full job description and to apply, please visit https://www.ohsers.org/about-sers/careers-at-sers/

SERS is a defined benefit public pension fund that provides retirement allowances, disability and survivor benefits, and access to health care coverage for the people who served our schools. Our members are school bus drivers, custodians, secretaries, cafeteria workers, teacher’s aides, administrative and support staff, treasurers, business managers, and school board members – anyone who works for a school or school system in a nonteaching position. Our office is located in Columbus, Ohio.

SERS is committed to ensuring all applicants can successfully submit an application for consideration. If you have a disability, and you wish to discuss potential accommodations to complete your application for employment, please send an email to [email protected] or call (614) 340-2255.

SERS does not accept unsolicited recruiter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with SERS.

Job Type: Full-time

Pay: $137,720.00 - $213,464.00 per year

Benefits:

Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: Hybrid remote in Columbus, OH 43215

Apply Now

Refine Your Search

director customer care jobs in columbus, oh

Assistant Director - IT Application Development

Behavior Specialist

Daycare Teacher

Clinical Therapist

Behavior Specialist

Collectors - Estate Care Specialist

Preschool Administrative Assistant

Assistant Director of Nursing (ADON)- RN

Maintenance Technician

QBHS/ Behavior Technician

QBHS/ Behavior Technician

Registered Nurse (RN)

QBHS/ Behavior Technician

Behavior Specialist

Audiologist / Hearing Instrument Specialist

Cook

Director of Operations / Assistant Executive Director

Community Marketing Director

Director of Diversity, Equity, and Inclusion

Staff Software Developer

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