Top 314 Director of customer experience Jobs in Columbus, Oh

21st Century Site Director United Schools Network
YWCA Columbus —Columbus, OH
- $52,000 - $54,000 a year
- Full-time
- School experience
- Classroom
- Customer service
- Health savings account
- Health insurance
Quick Apply
4d
Sales Director
Urban Express Charter —Columbus, OH
- $40,000 - $126,800 a year
- 8 hour shift
- CRM software
- Up to 50% travel
- Sales
- Paid holidays
- Dental insurance
Quick Apply
IT Director of Professional Services
EasyIT —Dublin, OH
- $90,000 - $120,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Childcare Center Director Bilingual Spanish/English
Tierra Encantada —Powell, OH
- $59,000 - $65,000 a year
- Weekends as needed
- Background check
- Spanish
- CPR Certification
- Paid holidays
- Health insurance
Quick Apply
5d
Director of Marketing
Confidential —Columbus, OH
- From $170,000 a year
- Overtime
- Hybrid work
- Marketing
- Bachelor's degree
- Quality control
- Health insurance
- Dental insurance
Quick Apply
1d
Sales Director
Mayfair Village Retirement Center —Columbus, OH
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Outlook
Quick Apply
1d
Director, Customer Relations
4 Over llc —Columbus, OH
- $140,000 - $170,000 a year
- Full-time
- Bachelor's degree
- Mentoring
- Experience equivalent to degree accepted
- AD&D insurance
- Paid holidays
Director of Job & Family Services
Delaware County, OH —Delaware, OH
- $108,396 - $157,174 a year
- Full-time
- Clean driving record
- Research
- Office
- Dental insurance
- Flexible spending account
Director of Operations
LOWER LIGHTS CHRISTIAN HEALTH CENTER INC —Columbus, OH
- Nursing
- 7 years
- Master's degree
Quick Apply
Customer Success Director
impact.com —Columbus, OH
- $110,000 - $135,000 a year
- Remote
- Marketing
- Bachelor's degree
- Conflict management
- Disability insurance
- Health insurance
Quick Apply
Sr. Director, Facilities Leader
Macy’s —Columbus, OH
- $149,500 - $249,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Heavy lifting
- Store discount
- Paid holidays
Director of Transportation Operations
NFI Industries —Columbus, OH
- Full-time
- Microsoft Excel
- Customer service
- Bachelor's degree
Quick Apply
Director of Security Operations NA
DHL —Westerville, OH
- Full-time
- Military
- Analysis skills
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
Director of Multifamily Management (Columbus, Ohio)
Drucker and Falk LLC —Dublin, OH
- Full-time
- Data analysis skills
- Office
- Finance
Director of Admissions
Violet Springs Health Campus —Pickerington, OH
- Full-time
- Up to 50% travel
- Hospital
- 3 years
- Health savings account
- Loan repayment program
2d
Site Director Fulfillment Center
Walgreens —Canal Winchester, OH
- $122,400 - $208,200 a year
- High school diploma or GED
- Bachelor's degree
- Travel
Director of Operations
Cart.com, Inc. —Groveport, OH
- Full-time
- 7 years
- Bachelor's degree
- US work authorization
Quick Apply
Director of QA
PLASKOLITE —Columbus, OH
- Full-time
- Mentoring
- Senior level
- Commercial
- Paid holidays
- Health insurance
Quick Apply
2d
Director Operations
DHL —Westerville, OH
- $150,000 - $200,000 a year
- Full-time
- 3 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
Quick Apply
8d
Director, Guest Experience
Columbus Crew —Columbus, OH
- 8 hour shift
- 3 years
- Ability to climb stairs
- Analysis skills
Quick Apply
8d

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21st Century Site Director United Schools Network

YWCA Columbus
Columbus, OH

Quick Apply

Job Details

Full-time
$52,000 - $54,000 a year
4 days ago

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Childcare
Referral program
Retirement plan

Qualifications

School experience
Staff supervision
Program management
Operations management
Team supervision
Program development
Driver's License
Education
Working with families
Associate's degree
Experience working with families with children
Working with youth
Student assessment

Full Job Description

General Statement of Duties: The 21st Century Site Director leads the implementation, supervision, and continuous improvement of K–8 after–school and out-of-school time programs. This role ensures that all program elements—including academic support, youth enrichment, and family engagement— are effectively delivered, aligned to Ohio Learning Standards, and compliant with state licensing and grant requirements. The Director serves as a key liaison with school partners, community organizations, families, and funders.

Job Responsibilities

Plan and implement daily programming aligned with Ohio K–12 Learning Standards, integrating academic, social-emotional, and character-building activities.
Coordinate and oversee enrichment activities, special events, and student engagement initiatives.
Ensure compliance with Step Up to Quality, licensing regulations, and 21st Century grant requirements. Recruit, train, supervise, and evaluate site staff, tutors, and volunteers; lead monthly team meetings and professional development.
Maintain accurate records for attendance, enrollment, safety, and program operations; manage grant reporting requirements.
Foster strong partnerships with families, school leaders, and community organizations to support student success.
Manage program budgets and support fundraising and sustainability efforts.
Enforce consistent discipline practices and site safety procedures. Performance Expectations Achieve full compliance with Step Up to Quality, licensing, and grant reporting standards.
Maintain a high staff retention rate and ensure timely completion of required training.
Demonstrate consistent growth in student engagement, attendance, and academic/social emotional outcomes.
Build positive, collaborative relationships with school and community stakeholders.
Meet or exceed budget management and program sustainability targets.
Utilize program data to implement continuous quality improvements.

Qualifications

Education: Bachelor's degree in education, Child Development, or related field (Associate's with experience may be considered)
Experience: One year of experience working with K–8 youth in a group/classroom setting Supervisory or team leadership experience. Experience with 21st Century Community Learning Center (CCLC) grants.
Knowledge, Skills and Abilities. Familiarity with Step Up to Quality, ODJFS Childcare Licensing, and academic assessment. Strong organizational, interpersonal, and communication skills. Experience working with diverse families and communities
Valid Ohio driver’s license and Educational Aide Permit or ability to obtain

Core Competencies:

Communication. Communicates well, delivers presentations, and has good listening skills. Communicates effectively with others regarding various tasks, concerns and ideas.
Customer Service: Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
Dependability: Meets deadlines, works independently, accountable, maintains focus, punctual, good attendance record.
Initiative: Takes action, seeks new opportunities, strives to see projects to completion, and meets goals and objectives.
Teamwork: Accountable to team, works to meet established deliverables, appreciates view of team members, respectful.

Required Trainings:

Employee Health and Safety Trainings
Onboarding and ongoing trainings via ADP (YWCA organizational trainings)
Ohio Childcare Resource and Referral Agency (DCY childcare licensing training).

Physical Demands:

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of the jobs, the employee may be required to stand, walk, use hands, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear. Employees must occasionally lift or move up to 25 lbs.

Worker Category: Full-time/ Exempt

Location/Travel: Schedule: On Site with some travel Monday-Friday; requires in-person presence during program hours and flexibility for meetings and reporting

Pay: $52,000.00 - $54,000.00 per year

Benefits:

Childcare
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Vision insurance

Application Question(s):

Do you have experience working with K–8 youth in a group/classroom setting?

Education:

Associate (Required)

Experience:

21st Century Community (CCLC)Learning Grants: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

director of customer experience jobs in columbus, oh

21st Century Site Director United Schools Network

Sales Director

IT Director of Professional Services

Childcare Center Director Bilingual Spanish/English

Director of Marketing

Sales Director

Director, Customer Relations

Director of Job & Family Services

Director of Operations

Customer Success Director

Sr. Director, Facilities Leader

Director of Transportation Operations

Director of Security Operations NA

Director of Multifamily Management (Columbus, Ohio)

Director of Admissions

Site Director Fulfillment Center

Director of Operations

Director of QA

Director Operations

Director, Guest Experience

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