Top 46 Energy assistance program service specialist Jobs in Columbus, Oh

Benefits Specialist
AEP Service Corporation —Columbus, OH
- $74,551.00 - $93,188.50 a year
- Full-time
- Mid-level
- Office
- Continuous improvement
- Tuition reimbursement
- Retirement plan
5d
Manager, Chief Engineer, NA
Vantage Data Centers Management Company LLC —Columbus, OH
- Weekends as needed
- Background check
- Pass drug screening
- Ability to climb stairs
- AD&D insurance
- Disability insurance
Quick Apply
Retailer Relationship and Execution Specialist
ACO-US —Lewis Center, OH
- $17.98 - $22.11 an hour
- Full-time
- Microsoft Outlook
- Sales
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Automotive BDC/Internet Sales Representative - Germain Automotive Partnership
Germain Automotive —Columbus, OH
- $26,000 a year
- Bilingual
- Background check
- Dealership
- Paid training
- Health savings account
Quick Apply
Project Outreach Specialist Senior-Staff
AEP Service Corporation —New Albany, OH
- $87,633.00 - $151,132.50 a year
- Extended hours
- Marketing
- Customer service
- Office
- Tuition reimbursement
5d
Document Control Specialist
Quanta Services —Columbus, OH
- Customer service
- Computer literacy
- Writing skills
- Paid parental leave
- Health savings account
Remote Outbound Sales Specialist
CLEAResult Consulting Inc. —Columbus, OH
- $18 an hour
- Full-time
- Remote
- Spanish
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
13d
Document Control Specialist
Quanta Infrastructure Solutions Group, LLC —Columbus, OH
- Full-time
- Customer service
- Computer literacy
- Writing skills
- Paid parental leave
- Health savings account
NERC Compliance Specialist - FAC-008 Corrective Action Program Lead
AEP Service Corporation —New Albany, OH
- $87,633 - $128,688 a year
- Overtime
- Computer Science
- Mid-level
- Office
- Tuition reimbursement
11d
NERC Compliance Specialist - FAC-008 Root Cause Analysis Lead
AEP Service Corporation —New Albany, OH
- $87,633 - $128,688 a year
- Overtime
- Computer Science
- Office
- High school diploma or GED
- Tuition reimbursement
11d
Transmission Line Siting Specialist-Senior
AEP Service Corporation —New Albany, OH
- $74,551 - $109,543 a year
- Extended hours
- Ability to walk for extended periods
- Writing skills
- Driver's License
- Tuition reimbursement
5d
Customer Experience Specialist
Tesla —Columbus, OH
- Weekends as needed
- Dealership
- Driver's License
- 1 year
- Commuter assistance
- Health savings account
Document Design & Accessibility Specialist
AECOM —Columbus, OH
- $70,000 - $105,000 a year
- Full-time
- Hybrid work
- Background check
- Bachelor of Science
- Mid-level
- AD&D insurance
- Employee stock purchase plan
1d
Warehouse Associate- Columbus,Ohio
Service Partners —Columbus, OH
- $13 - $30 an hour
- Full-time
- 18 years or older
- Basic math
- Forklift
- Wellness program
- Health savings account
Quick Apply
Project Operations Specialist
Quanta Services —Columbus, OH
- Mid-level
- 3 years
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
12d
Sales Specialist
ABB Inc. —Delaware, OH
- $100,500 - $130,000 a year
- Full-time
- Mid-level
- Business Administration
- Business
- Health savings account
- AD&D insurance
Quick Apply
1d
Project Procurement (Transmission)
AEP Service Corporation —Columbus, OH
- $74,551 - $128,688 a year
- Full-time
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Tuition reimbursement
1d
Servicing Travel Advisor III - Chase Travel (Hybrid - Westerville, OH)
JPMorganChase —Westerville, OH
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
- Tuition reimbursement
Multimedia Communications Design Specialist
AECOM —Columbus, OH
- $70,000 - $105,000 a year
- Full-time
- Hybrid work
- Background check
- Bachelor of Science
- Mid-level
- AD&D insurance
- Employee stock purchase plan
1d
Project Operations Specialist
Quanta Infrastructure Solutions Group, LLC —Columbus, OH
- Full-time
- Mid-level
- 3 years
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
12d

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Benefits Specialist

AEP Service Corporation -
Columbus, OH

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Job Details

Full-time
$74,551.00 - $93,188.50 a year
5 days ago

Benefits

Tuition reimbursement
Retirement plan

Qualifications

Retirement account customer support
Confidential information handling
Retirement plan management
HR communication
Caseload management
Associate's degree in Business Administration
Health insurance customer support
Vendor coordination
Mid-level
Bachelor's degree in business administration
Internal employee customer service
Data management
Continuous improvement
Human Resource Management
Decision making
Certified Employee Benefit Specialist
Professional In Human Resources
Business Administration
Human Resources
4 years
Cross-functional collaboration
Business
Associate's degree
Communication skills
Cross-functional communication

Full Job Description

Job Posting End Date

08-17-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

The Benefits Life Events Specialist is responsible for supporting employees and their families through benefits changes associated with significant life and employment events. The Benefits Life Events Specialist manages complex and sensitive cases and serves as a trusted point of contact during transitions such as retirement, leaves of absence and the loss of a loved one. The role emphasizes accurate benefits administration, informed judgment and coordinated support to ensure a seamless and supportive employee experience.

Job Description

What You'll Do:
Complex Life Events Case Management:

Independently manage employee and family benefit cases related to life and employment events, ensuring accurate application of benefit provisions and timely resolution.

Benefits Guidance & Decision Support:

Provide clear, empathetic guidance on benefit options, eligibility, required actions, and deadlines using sound judgment within established policies and procedures.

Benefits Administration Coordination:

Coordinate benefit changes across health, welfare, and retirement plans resulting from employee status changes to ensure accuracy and continuity of coverage.

Cross-Functional Partnership:

Work closely with HR partners, payroll, leave administrators, vendors, and third-party administrators to resolve issues and support complex benefit transitions.

Documentation & Confidentiality:

Maintain detailed case documentation and handle sensitive employee and family information with discretion, professionalism, and care.

Issue Identification & Process Feedback:

Identify recurring case issues or systemic challenges and share insights with the benefits team to support continuous improvement.

What We're Looking For:

Associate or Bachelor’s degree in Human Resources, Business Administration, or a related field; or equivalent relevant experience.

Work Experience:

Minimum of 4 years of employee benefits administration or HR services experience.

Preferred Qualifications

Experience supporting employees through complex or sensitive benefits-related life events preferred.
PHR, CEBS, or similar professional certification preferred.
Solid working knowledge of health and welfare benefits and general retirement plan concepts.
Strong written and verbal communication skills.
Ability to exercise judgment while following established policies and procedures.
Attention to detail with the ability to manage multiple complex cases simultaneously.
Ability to maintain confidentiality and professionalism.
Physical demand level is Sedentary.

What You'll Get:

At AEP, we’re more than just an energy company!

We’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Salary Grade 6 ($74,551.00 - $93,188.50)

Compensation Data

Compensation Grade:

SP20-006

Compensation Range:

$74,551.00 - $93,188.50

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

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Refine Your Search

energy assistance program service specialist jobs in columbus, oh

Benefits Specialist

Manager, Chief Engineer, NA

Retailer Relationship and Execution Specialist

Automotive BDC/Internet Sales Representative - Germain Automotive Partnership

Project Outreach Specialist Senior-Staff

Document Control Specialist

Remote Outbound Sales Specialist

Document Control Specialist

NERC Compliance Specialist - FAC-008 Corrective Action Program Lead

NERC Compliance Specialist - FAC-008 Root Cause Analysis Lead

Transmission Line Siting Specialist-Senior

Customer Experience Specialist

Document Design & Accessibility Specialist

Warehouse Associate- Columbus,Ohio

Project Operations Specialist

Sales Specialist

Project Procurement (Transmission)

Servicing Travel Advisor III - Chase Travel (Hybrid - Westerville, OH)

Multimedia Communications Design Specialist

Project Operations Specialist

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