Top 50 Enrollment remote Jobs in Columbus, Oh

Enrollment Administrator - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
- Overtime
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
Online Literacy Educator (Remote)
Hoot Reading —Columbus, OH
- $18 - $20 an hour
- Part-time
- Remote
- School experience
- Computer literacy
- Mid-level
7d
Financial Service Analyst- Remote
MyComputerCareer Inc —Columbus, OH
- $21.15 - $22.11 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Financial services
Quick Apply
Outreach and Engagement Specialist
Colla Health —Columbus, OH
- $40,000 - $50,000 a year
- Remote
- Mid-level
- Communication skills
- Time management
- Health insurance
- Dental insurance
Quick Apply
Remote Energy Efficiency Customer Support Specialist
CLEAResult Consulting Inc. —Columbus, OH
- $17 an hour
- Full-time
- Remote
- Sales
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
9h
Remote Outbound Sales Specialist
CLEAResult Consulting Inc. —Columbus, OH
- $18 an hour
- Full-time
- Remote
- Spanish
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
9h
Assistant Director of Financial Planning- Remote
MyComputerCareer Inc —Columbus, OH
- $65,000 - $70,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Mentoring
Quick Apply
Client Executive
Softheon —Columbus, OH
- $60,000 - $70,000 a year
- Full-time
- Remote
- Microsoft Word
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Remote Bilingual Customer Support Specialist
CLEAResult Consulting Inc. —Columbus, OH
- $18.75 an hour
- Full-time
- Remote
- Spanish
- Sales
- English
- Health insurance
- Dental insurance
Quick Apply
9h
Account Executive - Healthcare/Higher-Education
OnBoard —Columbus, OH
- Remote
- 5 years
- Mid-level
- Presentation skills
- Health savings account
- AD&D insurance
Licensed Health Insurance Sales Agent - WORK FROM HOME
TRANZACT —Columbus, OH
- $18 - $20 an hour
- Full-time
- Remote
- Spanish
- English
- Communication skills
- Paid training
- Paid holidays
Quick Apply
11d
Senior Learning & Development Lead
Wider Circle —Columbus, OH
- $56,000 - $63,000 a year
- Full-time
- Remote
- HIPAA
- Continuous improvement
- Older adults
- Health savings account
- AD&D insurance
Quick Apply
Student Brand Ambassador Ohio State University (Main Campus)
Kaplan —Columbus, OH
- Part-time
- Remote
- Background check
- University
- Fair chance
- Paid training
- Flexible schedule
Strat Acct Support Mgr
Rentokil North America —Columbus, OH
- $47,000 - $76,000 a year
- Full-time
- Remote
- Background check
- Marketing
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
7d
Account Executive - Commercial
OnBoard —Columbus, OH
- Remote
- Mid-level
- Business development
- Bachelor's degree
- Health savings account
- AD&D insurance
8d
Product Manager
OnBoard —Columbus, OH
- Remote
- Bachelor's degree
- Continuous improvement
- Product management
- Health savings account
- AD&D insurance
Sales Account Manager- Columbus, OH
Optum —Columbus, OH
- $50,000 - $115,000 a year
- Weekends as needed
- Remote
- Skilled nursing facility
- Pass drug screening
- Mid-level
Quick Apply
AVP, Field Sales
Safelite Group —Columbus, OH
- Full-time
- Remote
- Marketing
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance
Associate Vice President, Digital Operations
Safelite Group —Columbus, OH
- Full-time
- Remote
- 8 years
- Analysis skills
- US work authorization
Licensed Medicare Insurance Agent (Remote)
HEALTHPLANONE, LLC —Columbus, OH
- Weekends as needed
- Remote
- 18 years or older
- Mid-level
- High school diploma or GED
- Health insurance
Quick Apply

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Enrollment Administrator - Customer Support for Learning and Development

Lifted, an Upwork Company™
Columbus, OH

Quick Apply

Job Details

Contract

Benefits

Work from home

Qualifications

Computer operation
Microsoft Excel
Email customer support
Microsoft Outlook
Phone communication
Windows
High school diploma or GED
Desktop applications
Telephone systems
Technical Proficiency
Email support
Office phone management
Mobile devices

Full Job Description

Company Description

The Enrollment Representative, Universal, is a key member of our remote call/contact center team, focused on providing outstanding customer service to individuals navigating the application and enrollment processes for our public and private schools. This role involves supporting customers across multiple communication channels: primarily phone support. Representatives are expected to adapt to varying workloads and assist customers wherever demand is highest, which may include supporting different departments or handling diverse inquiries. A strong ability to manage high volumes of work with professionalism and efficiency is essential. This position offers an opportunity to contribute meaningfully to our mission of helping families access quality education while working in a dynamic and collaborative environment.

Job Description

Key Responsibilities:

Customer-Focused Communicators: Provide clear guidance on policies, procedures, and documentation requirements to ensure a seamless enrollment process. Act as a primary contact for families, staff, and internal departments, delivering supportive and effective communication.
Customer Service Excellence: Assist families by interpreting account details, offering updates, and demonstrating exceptional customer service skills, including empathy and relationship-building. Maintain high accuracy, meet Quality Assurance standards, and contribute to enrollment goals.
Application Support: Deliver comprehensive support for K12 learning systems and business applications. Clearly explain product features, costs, and terms while coordinating secure sales/enrollment agreements and transactions.
Enrollment Assistance Management: Handle high volumes of inbound and outbound customer interactions. Promptly resolve common issues to ensure family satisfaction and a positive enrollment experience.
This role is ideal for individuals who thrive in a dynamic call center environment and are passionate about providing top-notch support and customer service.

ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Multitasking and system proficiency: Efficiently navigate and switch between multiple systems while assisting families
Prioritization and Results-Driven Performance: Effectively manage competing priorities to meet role-specific Key Performance Indicators (KPIs) consistently.
Relationship Building and Documentation: Build strong relationships with adult students, parents, or legal guardians. Ensure the timely collection of all required compliance documentation in line with departmental policies.
Problem-Solving and School Support: Demonstrate excellent troubleshooting and research skills to resolve practical issues and support various schools and their policies.
Call Management: Handle a high volume of inbound calls while meeting outbound call expectations, such as follow-ups and enrollment updates.
Data Management: Accurately record call-related data in the Salesforce CRM tool within designated timeframes during and after calls.
Family-Focused Service: Address family concerns creatively and with integrity, provide feedback to teammates to improve processes, and focus on family retention.
Policy Compliance: Adhere to applicable policies related to attendance, schedule adherence, professional conduct, and data security, ensuring the protection of family and student information.
Remote Work and Flexibility: Thrive in a quiet remote work environment with a high degree of autonomy while adhering to a defined shift schedule. Employees are expected to be fully present and give full attention to their work while on the clock. Flexibility is essential, as shifts may change based on business needs and may include weekends, holidays, and optional overtime.

Qualifications

REQUIRED QUALIFICATIONS:

High School Diploma / GED and relevant work experience
Minimum of 1 year of experience in a similar call center role
All work must be performed within the United States. Candidates must reside in and be authorized to work from the U.S. for the duration of employment.

System Requirements:

Our work from home members are required to have and maintain High-speed internet connection. At the minimum 50Mbps download speed and 10Mbps upload speed, if not competing with other household users. Satellite, DSL, data plans, wireless or dial-up services are not compatible.
Some Internet service providers enable what is called SIP ALG (Session Initiation Protocol Application Layer Gateway). This interferes with our systems and must be disabled by the provider.
Ethernet connection is preferred.

OTHER REQUIRED QUALIFICATIONS:

Physical and Technical Requirements:

This role requires remaining at a designated workstation for the duration of scheduled shifts (excluding provided breaks and/or meal periods, as applicable), with continuous computer use, typing, reading, listening, and speaking
Daily access to a smart device (e.g., phone, tablet) capable of downloading and using apps.
Professional home office setup free from distractions during operational hours.
Ability to attend virtual training sessions via webcam.

Education and Knowledge:

Thorough knowledge of home-based connectivity support.

Communication Skills:

Strong verbal and written communication skills.
Excellent listening skills with a consultative approach to customer service.
Proficient in telephone and email etiquette.
Ability to communicate effectively through multiple channels, including phone, voicemail, email, and chat.

Technical Proficiency:

Expertise in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.) and PC/Internet applications.
Proficiency in web-based applications; Salesforce experience is a plus.
Knowledge of modern Windows operating systems

Customer Service and Problem-Solving:

Strong problem-solving and analytical skills with a solutions-oriented mindset.
Resilient, detail-oriented, and accountable for high-quality work.
Ability to manage high call volumes and maintain positive team morale.

Professional and Personal Qualities:

Ability to prioritize competing tasks effectively to deliver results.
Independent and team-oriented work capabilities.
Open to feedback and guidance, demonstrating adaptability and improvement.
Resilient and positive contributor to team dynamics.

Additional Requirements:

Ability to clear required background check.

DESIRED QUALIFICATIONS:

Previous experience with Education/Stride/K12
Salesforce Experience
Previous Customer Service or Sales experience with proven record of achievement

Quick Apply

Refine Your Search

enrollment remote jobs in columbus, oh

Enrollment Administrator - Customer Support for Learning and Development

Online Literacy Educator (Remote)

Financial Service Analyst- Remote

Outreach and Engagement Specialist

Remote Energy Efficiency Customer Support Specialist

Remote Outbound Sales Specialist

Assistant Director of Financial Planning- Remote

Client Executive

Remote Bilingual Customer Support Specialist

Account Executive - Healthcare/Higher-Education

Licensed Health Insurance Sales Agent - WORK FROM HOME

Senior Learning & Development Lead

Student Brand Ambassador Ohio State University (Main Campus)

Strat Acct Support Mgr

Account Executive - Commercial

Product Manager

Sales Account Manager- Columbus, OH

AVP, Field Sales

Associate Vice President, Digital Operations

Licensed Medicare Insurance Agent (Remote)

I want to receive the latest job alert for enrollment remote in columbus, oh

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