Top 86 Entry level information technology Jobs in Columbus, Oh

Tier 1 Service Technician
Data Path Inc —Dublin, OH
- $22 - $27 an hour
- Full-time
- Hybrid work
- Background check
- Windows
- Travel
- Health insurance
- Dental insurance
Quick Apply
3d
TECHNICAL SUPPORT REPRESENTATIVE - FULL-TIME
Micro Center —Hilliard, OH
- $19 an hour
- Weekends as needed
- Office
- High school diploma or GED
- Typing
- Tuition reimbursement
- Paid time off
Quick Apply
2h
IT Support Desk Operator
MCNAUGHTON-MCKAY ELECTRIC CO —Columbus, OH
- Full-time
- Office
- Windows
- Continuous improvement
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Desktop Support
CBC Companies —Columbus, OH
- $24 - $29 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
- Profit sharing
- Health savings account
IT Application Security & Infrastructure Operations Apprentice
State of Ohio - Administrative Services —Columbus, OH
- $24.88 an hour
- Full-time
- Azure
- Inventory management
- Customer service
- Paid holidays
- Health insurance
5d
Entry-Level IT Support Associate
Expedient —Dublin, OH
- $32,000 - $37,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Computer networking
- Paid training
- Disability insurance
Quick Apply
It Help Desk Support Technician - OH
Beacon Specialized Living —Worthington, OH
- $54,000 - $57,000 a year
- Full-time
- Pass drug screening
- English
- Driver's License
Quick Apply
Associate Applications Analyst
Bath & Body Works —Columbus, OH
- $73,000 - $107,800 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Store discount
- Paid parental leave
Entry-Level IT Support Associate Overnight (B)
Expedient —Upper Arlington, OH
- $32,000 - $37,000 a year
- Overnight shift
- Hybrid work
- Windows
- Analysis skills
- Computer networking
- Paid training
- Disability insurance
Quick Apply
4d
IT Support Specialist
Donatos Pizza —Columbus, OH
- Weekends as needed
- Hybrid work
- Computer Science
- Office
- Windows
Quick Apply
IT Specialist
American Freight Furniture and Mattress —Dublin, OH
- Weekends as needed
- No degree
- APIs
- 1 year
Quick Apply
Help Desk Engineer
Revolution Group —Westerville, OH
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
Quick Apply
10d
Bench Technician
Data Path Inc —Dublin, OH
- $19 - $21 an hour
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Office
- Health insurance
- Dental insurance
Quick Apply
3d
Network Program Specialist
Optum —Columbus, OH
- $24 - $43 an hour
- Full-time
- Pass drug screening
- High school diploma or GED
- Analysis skills
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Etna, OH
- $25.48 - $41.68 an hour
- Full-time
- Computer Science
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance
IT Field Support Technician_Columbus
Gr8ttek, LLC —Columbus, OH
- $40 - $48 an hour
- Part-time
- Ability to lift 50 pounds
- Analysis skills
- Driver's License
Quick Apply
10d
Systems Support Engineer
Installed Building Products —Columbus, OH
- Office
- Residential
- Travel
- Paid holidays
- Disability insurance
Quick Apply
Software Support Technician
Quantum Health —Dublin, OH
- Computer Science
- Office
- Windows
Quick Apply
Dynamic Server Support
Worldwide TechServices —Columbus, OH
- Part-time
- Ability to lift 50 pounds
- Driver's License
- Driving
Quick Apply
Network Order Entry Specialist
The One 23 Group —Columbus, OH
- Day shift
- Military
- Mid-level
- Office

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entry level information technology jobs near columbus, oh

Tier 1 Service Technician

Data Path Inc -
Dublin, OH

Quick Apply

Job Details

Full-time
$22 - $27 an hour
3 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Windows
Printer (troubleshooting support)
Attention to detail
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
Mobile device management
Technical customer support for office equipment
Desktop administration
Peripheral hardware support
Intune

Full Job Description

About the Role

We're looking for a motivated Tier 1 Technician to join our Service Delivery team. This is the first point of contact for our clients, you'll resolve everyday technical issues, keep tickets moving, and make sure every client interaction reflects our commitment to excellent service.

This is a hybrid role: most work is handled remotely, but you'll be expected to travel to client sites as needed for onsite support, new equipment setups, and issues that can't be resolved remotely. The ideal candidate is reliable, communicates clearly, and is comfortable switching between remote troubleshooting and in-person client visits.

What You'll Do

Ticket Resolution

Serve as the first point of resolution for common end-user issues, including account access, email, connectivity, and printing
Review and respond to assigned tickets throughout the shift, keeping status and notes current
Communicate with clients by phone first, then email, following our standard contact protocol
Document all troubleshooting steps and client communication clearly on the ticket
Escalate issues you can't resolve to Tier 2, with your Team Lead's input, along with full documentation

Onsite & Hybrid Support

Travel to client locations as requested for hands-on support, new equipment setup, or troubleshooting that can't be completed remotely
Coordinate scheduling of onsite visits with your Team Lead and Dispatch
Update the ticket and move it to the Dispatch board before heading onsite
Represent Datapath professionally during all in-person client interactions

Monitoring & Documentation

Review alerts on the Managed Service Alerts Board (MSAB) and coordinate resolution
Keep client documentation in ITGlue current and accurate
Contribute to and help maintain internal knowledge base articles

Customer Experience

Our technicians are expected to provide exceptional customer service by:

Communicating clearly with both technical and non-technical users
Setting expectations and providing timely updates
Taking ownership of assigned tickets until they're resolved or properly escalated
Building trust through consistent, professional follow-through

Required Qualifications

1+ years of experience in an IT support or help desk role
Reliable transportation and ability to travel to client sites as needed
Working knowledge of Windows desktop environments and Microsoft 365
Basic troubleshooting experience with networking, printers, and end-user hardware
Comfortable working independently in a remote-first environment
Strong written and verbal communication skills

Preferred Experience

Experience with one or more of the following is a plus:

ConnectWise Manage or a similar PSA/ticketing platform
Remote monitoring and management (RMM) tools
Microsoft Intune or other MDM platforms
Basic Active Directory or Entra ID administration

What We're Looking For

Someone who:

Takes ownership of tickets without being asked
Communicates clearly and calmly, even under pressure
Is comfortable both on the phone and in front of a client in person
Is organized and detail-oriented
Works well independently and as part of a team
Values accountability and continuous improvement

Equal Employment Opportunity at Datapath
At Datapath, we believe that a diverse and inclusive team makes us more real, competent, collaborative, and better equipped to serve our clients with excellence. As a company committed to delivering tech-enabled solutions with grit and ownership, we know that fostering a workplace where everyone feels respected and valued is key to our continued success.
Datapath is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in Dublin, OH 43017

Quick Apply

Refine Your Search

entry level information technology jobs in columbus, oh

Tier 1 Service Technician

TECHNICAL SUPPORT REPRESENTATIVE - FULL-TIME

IT Support Desk Operator

Desktop Support

IT Application Security & Infrastructure Operations Apprentice

Entry-Level IT Support Associate

It Help Desk Support Technician - OH

Associate Applications Analyst

Entry-Level IT Support Associate Overnight (B)

IT Support Specialist

IT Specialist

Help Desk Engineer

Bench Technician

Network Program Specialist

IT Support Engineer I, Ops Tech Solutions (OTS)

IT Field Support Technician_Columbus

Systems Support Engineer

Software Support Technician

Dynamic Server Support

Network Order Entry Specialist

I want to receive the latest job alert for entry level information technology in columbus, oh

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