Top 130 Front desk hospitality Jobs in Columbus, Oh

Hotel Front Desk Supervisor/Guest Service Supervisor
The Courtyard Worthington —Columbus, OH
- Full-time
- Computer literacy
- Writing skills
- Basic math
- Health insurance
- Dental insurance
Quick Apply
6d
Front Desk Agent | Dublin Springhill Suites
Dublin Springhill Suites —Dublin, OH
- $15 an hour
- Weekends as needed
- Spanish
- English
- Hotel
Quick Apply
Operations Supervisor
Courtyard Columbus Easton —Columbus, OH
- From $20 an hour
- Full-time
- CPR Certification
- ServSafe
- English
- Free parking
- Health savings account
Quick Apply
8d
Front Desk Agent
The Westin Great Southern Columbus —Columbus, OH
- Weekends as needed
- Research
- Hotel
- Computer skills
- Commuter assistance
- 401(k) matching
Quick Apply
6d
Guest Service Representative
Columbus Airport Marriott —Columbus, OH
- $15.00 - $16.50 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
3h
Hotel Front Desk Agent Full and Part-Time
Courtyard Marriott Columbus OSU —Columbus, OH
- Part-time
- Background check
- Hotel
- High school diploma or GED
Quick Apply
3rd Shift Desk Attendant
Collective House Realty —Columbus, OH
- $20 - $22 an hour
- Part-time
- Google Workspace
- Office
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Group Rooms Coordinator
Crescent Hotels & Resorts LLC —Columbus, OH
- $27 an hour
- Mid-level
- Hotel
- Free parking
- Commuter assistance
Quick Apply
Front Desk Agent
Home2 Suites by Hilton Columbus Downtown —Columbus, OH
- $16 a year
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Hyatt Columbus/Polaris —Columbus, OH
- $16 - $17 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Overnight Front Desk (Auditor - Full-Time)
Hyatt Regency Columbus —Columbus, OH
- Weekends as needed
- Hotel
- Entry level
- Free parking
- Commuter assistance
Front Desk Receptionist + Barista
Penzone Salons —Columbus, OH
- $10 - $20 an hour
- Part-time
- Ability to walk for extended periods
- Ability to stand for extended periods
- Entry level
Quick Apply
2d
Front Desk Agent
Lexington Hotel Group —Columbus, OH
- $17 - $18 an hour
- Full-time
- Hotel
- In-person
- Communication skills
- Health savings account
- Health insurance
Quick Apply
8d
Front Office Manager
Home2/TRU Grove City —Grove City, OH
- $50,000 - $60,000 a year
- Word processing
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Front Office Clerk
Olshan Properties —Columbus, OH
- $16.50 an hour
- Full-time
- Computer literacy
- Basic math
- No experience needed
Quick Apply
Guest Service Representative
Fairfield Inn & Suites Columbus Airport —Columbus, OH
- From $16 an hour
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
- Paid holidays
- 401(k)
Quick Apply
Guest Service Agent - Short North Luxury
Le Meridien Columbus, The Joseph —Columbus, OH
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
- $50,000 - $60,000 a year
- Full-time
- Background check
- Inventory management
- Ability to walk for extended periods
- Health savings account
- Health insurance
Quick Apply
Front Desk Agent
Courtyard - Columbus Airport —Columbus, OH
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Overnight Guest Service Agent - Hilton Columbus Downtown
Hilton —Columbus, OH
- Overnight shift
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
11d

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front desk hospitality jobs near columbus, oh

Hotel Front Desk Supervisor/Guest Service Supervisor

The Courtyard Worthington
Columbus, OH

Quick Apply

Job Details

Full-time
6 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Staff supervision
Writing skills
Basic math
English
High school diploma or GED
Receptionist experience within hospitality industry

Full Job Description

The Courtyard by Marriott Columbus located in Worthington is seeking a Guest Service Supervisor / Front Desk Supervisor to join our amazing team. This person must have previous Front Desk experience in a hotel environment.

Responsibilities:

Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct guest service agents in details of work. Observes performance and encourages improvement. Monitors lobby traffic and make staffing adjustments accordingly.
Prepare schedules for the front desk staff.
Oder supplies for all front of the house.
Fill in on all shifts as needed.
Ensure all brand standard training is completed for the front desk.
Engage in conflict resolutuion as it pertains to any staff concerns.
Assist with overseeing Hotel Effectiveness to ensure we have proper coverage as well as to ensure we are within budgetary guidelines.
Greet guests immediately with a friendly and sincere welcome. Us a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
Promptly complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Milestone marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Close out guest accounts at time of check out. Requires standing and continual mobility throughout front office area.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler’s checks and other forms of payment. Convert foreign currency at current posted rates. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English language. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for GSA's and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.

Job Skills:

Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Basic mathematical skills.
Excellent customer service skills. Excellent communication skills.
Ability to access and accurately input information using a moderately complex computer system.

Education:

Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma required.

Experience:

Two years combined prior front desk and supervisory experience preferred. Minimum six months supervisory experience.

Job Type: Full-time

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Ability to Commute:

Columbus, OH 43235 (Required)

Ability to Relocate:

Columbus, OH 43235: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

front desk hospitality jobs in columbus, oh

Hotel Front Desk Supervisor/Guest Service Supervisor

Front Desk Agent | Dublin Springhill Suites

Operations Supervisor

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Guest Service Representative

Hotel Front Desk Agent Full and Part-Time

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Group Rooms Coordinator

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Front Desk Agent

Overnight Front Desk (Auditor - Full-Time)

Front Desk Receptionist + Barista

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Front Office Manager

Front Office Clerk

Guest Service Representative

Guest Service Agent - Short North Luxury

Assistant Hotel Front Office Manager- Hilton at Easton

Front Desk Agent

Overnight Guest Service Agent - Hilton Columbus Downtown

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