Top 59 Help desk/resolution Jobs in Columbus, Oh

Information Technology Apprentice
State of Ohio - Developmental Disabilities - Central Office —Columbus, OH
- $24.88 an hour
- Part-time
- Computer literacy
- Continuous improvement
- Criminal background check
- Paid holidays
- Health insurance
4d
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
12d
Help Desk Support Specialist
Franklin International —Columbus, OH
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
- Full-time
- Microsoft Outlook
- Office
- Windows
- Paid training
- Health savings account
11d
IT Help Desk Technician I
Ace Electric —Plain City, OH
- Full-time
- Background check
- Pass drug screening
- Office
- Dental insurance
- Vision insurance
Quick Apply
Help Desk Analyst
DWYER INSTRUMENTS, LLC —Westerville, OH
- $22 - $29 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Help Desk Support Specialist II
Intelliguard Group, LLC —Columbus, OH
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- AD&D insurance
- Disability insurance
Quick Apply
10d
Service Desk Analyst
sdna global —Columbus, OH
- $22 - $25 an hour
- Contract
- Mid-level
- Continuous improvement
- In-person
Quick Apply
Desktop Support
CBC Companies —Columbus, OH
- $24 - $29 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
- Profit sharing
- Health savings account
11d
IT Support Specialist I
Gifthealth Inc —Columbus, OH
- $54,000 - $64,000 a year
- Full-time
- Google Workspace
- HIPAA
- High school diploma or GED
Quick Apply
Customer Support Specialist
The Greentree Group —Reynoldsburg, OH
- $45,000 - $55,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Paid training
- Paid parental leave
Quick Apply
Application & Verification Specialist
OCCRRA —Columbus, OH
- $42,000 - $46,000 a year
- Full-time
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d
Field Technician
Vinson —Hilliard, OH
- $0.67 per mile
- Overtime
- Classroom
- Computer science
- Clean driving record
- Mileage reimbursement
- Paid holidays
Quick Apply
IT Services Specialist II, Service Desk
Quantum Health —Dublin, OH
- Computer science
- Computer Science
- Mid-level
Quick Apply
POS Support Agent
Express Wash Concepts LLC —Etna, OH
- Weekends as needed
- Hospitality
- Experience equivalent to degree accepted
- 1 year
- Health savings account
- Disability insurance
Quick Apply
Service Excellence Ambassador (Part-Time, Casual)
OhioHealth —Dublin, OH
- Part-time
- Hospital
- High school diploma or GED
- Conflict management
10d
Risk Systems Analyst
Heartland Bank —Whitehall, OH
- System design
- Mid-level
- Office
- Paid parental leave
- Employee stock purchase plan
6d
Maintenance Coordinator
Cologix —Columbus, OH
- $30 - $35 an hour
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
- Paid parental leave
- Health savings account
Quick Apply
TP- Desktop Support Analyst
TP Mechanical —Columbus, OH
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level

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Information Technology Apprentice

State of Ohio - Developmental Disabilities - Central Office -
Columbus, OH

Apply Now

Job Details

Part-time
$24.88 an hour
4 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Loan forgiveness
Life insurance

Qualifications

Computer operation
Computer literacy
Continuous improvement
IT department experience

Full Job Description

Join Our Team!

Accepting applications for an Information Technology Apprentice

Who Are We?

The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life.

Ohio is the heart of opportunity, and we envision Ohio as the best place in the nation for people with developmental disabilities to thrive. Our core values reflect our focus on the experience of each person we support:

Inclusion
Partnership
Respect

What does an Information Technology Apprentice do?

Assists with basic program coordination tasks under direction of supervisory staff; maintains routine logs, schedules, and documentation to support divisional operations.
Provides general administrative support for program staff (e.g., prepares and distributes routine correspondence, updates forms and files, organizes materials, assists with standard reporting needs).
Performs data entry and maintains electronic and hard‑copy records accurately in accordance with agency standards; ensures information is properly filed, stored, and retrievable for division use.
Responds to general inquiries from staff, consultants, and external partners; routes complex questions or issues to appropriate personnel for resolution.
Tracks routine program activities (e.g., assignment statuses, submission requirements, processing queues) and notifies senior staff of issues requiring attention or escalation.
Supports scheduling and meeting coordination (e.g., preparing agendas, reserving rooms, arranging virtual meeting links, documenting attendance, organizing materials).
Assists with monitoring consultant compliance with established procedures and requirements; verifies documentation is complete and alerts senior staff to discrepancies.
Helps ensure consultants receive timely payment by gathering required information, confirming completion of tasks, and supporting standard processing steps.
Receives incoming assets and equipment; tags, logs, and prepares items for proper distribution across the division in accordance with inventory procedures.
Provides general assistance with maintaining inventory records, tracking movement of assets, and reporting issues related to missing, damaged, or untagged equipment.
Supports assigned program or operational tasks as directed and performs other related duties as required.
Provides a backup to ITS procurement & timekeeping processes.
Monitors maintenance & physical security issues for Information Technology Services.
Redirects any requests for Information Technology Services support to the ITS Call Center &/or submits an ITS Call Center ticket on the behalf of a user.
Supports the division’s call for elevated levels of customer service & turnaround.
Train/advise any assigned peers to be a backup in all duties.
Performs other related duties as assigned.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

1 course or 2 months experience in Information Systems/Information Technology, or a related field including but not limited to: Software Engineering/Development, Data Analytics/Business Intelligence, Database Administration, Network, IT Security and Help Desk/Customer Support

Or equivalent of Minimum Class Qualifications for Employment noted above.

Job Skills: Information Technology, Computer Literacy, Clerical & Data Entry, Operational and Administrative Support, Active Learning, Continuous Improvement, Adaptability

Supplemental Information

Unusual Working Conditions: Incumbents will serve a defined-term of no more than two years in this classification; an evaluation period will be conducted after three months of employment.

Hourly wage will be paid at step 1, unless otherwise specified by collective bargaining agreement or rules outlined in the ORC/OAC.

The final candidate selected for the position will be required to undergo a criminal background check. Rule 5123-2-02, “Background Investigations for Employment,” outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Developmental Disabilities.

All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application.

No additional materials will be accepted after the closing date.

To request a reasonable accommodation due to disability, please contact Terry Penn at

[email protected]

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Apply Now

Refine Your Search

help desk/resolution jobs in columbus, oh

Information Technology Apprentice

IT Help Desk Technician

Help Desk Technician

Help Desk Support Specialist

Service Desk Technician

IT Help Desk Technician I

Help Desk Analyst

Help Desk Support Specialist II

Service Desk Analyst

Desktop Support

IT Support Specialist I

Customer Support Specialist

Application & Verification Specialist

Field Technician

IT Services Specialist II, Service Desk

POS Support Agent

Service Excellence Ambassador (Part-Time, Casual)

Risk Systems Analyst

Maintenance Coordinator

TP- Desktop Support Analyst

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