Top 7479 It process Jobs in Columbus, Oh

Patient Representative - 3rd Shift
The Ohio State University Wexner Medical Center —Columbus, OH
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Paid parental leave
- Disability insurance
AI Training Generalist (No Prior Experience Needed) - Freelance AI Trainer Project
Meridial —Columbus, OH
- $20 an hour
- Remote
- No experience needed
- US work authorization
- Entry level
Technical Product Support - EdTech
Securly —Columbus, OH
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
6d
Support Center Specialist
White Castle —Columbus, OH
- From $22.58 an hour
- Extended hours
- Hybrid work
- High school diploma or GED
- Communication skills
- Entry level
- Free parking
- Profit sharing
10d
Classified Technology Specialist I - Olentangy Administrative Office
Olentangy Local School District —Lewis Center, OH
- $24.64 an hour
- Online Application
- High school diploma or GED
- Driver's License
- Entry level
11d
Specimen Technician I
Quest Diagnostics —Columbus, OH
- From $17.20 an hour
- Overtime
- No experience needed
- High school diploma or GED
- Military encouraged
- Employee stock purchase plan
- Flextime
Quick Apply
IT Service Support Technician 2
The Ohio State University Wexner Medical Center —Columbus, OH
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid parental leave
- Disability insurance
13d
UR Coordinator, Full Time
RiverVista Behavioral Hospital —Columbus, OH
- $24 - $32 an hour
- Full-time
- Nursing
- Adults
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
8d
IT Service Desk Specialist (Third Shift)
A&F Management Co. —New Albany, OH
- Overnight shift
- Microsoft Outlook
- Computer literacy
- Bachelor of Science
- Store discount
- Paid parental leave
Seasonal: Overnight Inbound (Stocking) (T1058)
Target —Columbus, OH
- $16.25 - $24.40 an hour
- Part-time
- Entry level
12d
Delivery Station Customer Service Associate, DSL
Amazon.com Services LLC —Columbus, OH
- $18 - $25 an hour
- Full-time
- Microsoft Outlook
- Merchandising
- Windows
- Employee assistance program
- 401(k) matching
Licensed Professional Counselor
Headway —Columbus, OH
- Up to $110.91 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Licensed Mental Health Therapist
Headway —Columbus, OH
- Up to $110.91 an hour
- Remote
- Private practice
- LMFT
- Licensed Clinical Social Worker
Quick Apply
Licensed Mental Health Therapist
Headway —Ohio
- Up to $110.91 an hour
- Remote
- Private practice
- LMFT
- Licensed Clinical Social Worker
Quick Apply
Licensed Professional Counselor
Headway —Ohio
- Up to $110.91 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Licensed Clinical Social Worker
Headway —Columbus, OH
- Up to $110.91 an hour
- Remote
- Private practice
- Licensed Clinical Social Worker
- Mid-level
Special Agent, $40,000 Recruitment Incentive
The United States Secret Service —Ohio
- $48,854 - $118,204 a year
- Full-time
- Pass drug screening
- Mid-level
- Driver's License
Staff Nurse (RN) - Acute Care - Surgical
The Ohio State University Wexner Medical Center —Columbus, OH
- Full-time
- Acute care
- Background check
- Nursing
Advanced Practice Provider (NP/PA) - Neurocritical Care Unit - Rotational
The Ohio State University Wexner Medical Center —Columbus, OH
- Full-time
- Background check
- Nursing
- Pass drug screening
Senior Project Engineer, NA
Vantage Data Centers Management Company LLC —Columbus, OH
- Full-time
- Construction site
- Military
- 3 years
- AD&D insurance
- Disability insurance
Quick Apply

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Patient Representative - 3rd Shift

The Ohio State University Wexner Medical Center -
Columbus, OH

Apply Now

Job Details

Full-time

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance
Loan forgiveness
Retirement plan
Prescription drug insurance

Qualifications

Customer communication
Writing skills
Conflict management
Cross-functional collaboration

Full Job Description

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [email protected] . If you have questions while submitting an application, please review these frequently asked questions .

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please l og in to Workday to use the internal application process.

Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:

Patient Representative - 3rd Shift

Department:

University Hospital | Information Desks

Scope of Position

The Patient Experience Department is responsible for supporting a patient and family-centered culture and leading initiatives designed to evaluate and improve the patient experience. Departmental functions include patient experience measurement and strategy, patient relations, patient and family advisory programs, interpreter services, pastoral care, and information desk services. The Patient Experience Department is responsible for meeting accreditation and regulatory requirements related to patient rights, organizational ethics, and resolution of patient concerns.

The Patient & Family Relations Representative (T2) provides personalized guidance and support to ensure a positive patient and family experience from arrival to departure. They anticipate and identify needs, address any issues or concerns, and oversee the arrival and departure experiences of guests, patients, and visitors. By building relationships with patients, families, volunteers, students, and staff through Visitor Management policies, software, and procedures, they create an environment that promotes optimum patient experience and satisfaction.

The Ohio State University Wexner Medical Center is committed to enhancing the quality of care provided to patients and families. This position is responsible for providing family support, education, mediation/issue resolution, project support, and patient information in the Specialty Waiting areas and hospital entrances to achieve optimal quality and communication. Additionally, the role supports the development, implementation, and coordination of programs and services that promote positive patient relations and satisfaction, including customer service behaviors and First Impressions skills.

Position Summary

Through personal interaction with families and visitors, collaboration with volunteers, and connections with other OSUMC services, the Patient and Family Relations Representative provides effective and timely communication, information, visitation, physical comfort, and emotional support. They respond to family and visitor concerns with empathetic verbal communication, provide important non-clinical information, and offer proactive customer service interventions by anticipating the needs and feelings of families and visitors. They utilize interpersonal, diplomacy, and conflict management skills, as well as service recovery approaches when necessary.

Because the lobby and visitor lounge environment can sometimes become overwhelming and confusing to families and visitors, the Patient and Family Relations Representative actively communicates family issues, questions, and concerns, and provides regular communication and updates to families and visitors.

Minimum Qualifications

Must be available to work Sunday to Thursday, 9 pm to 5:30 am, OR, Tuesday - Saturday, 11:00 pm - 7:30 am, OR, Sunday - Thursday, 11:00 pm - 7:30 am
High school diploma and a minimum of 1 year of experience in customer service or patient relations desired.
Evidence of customer service skills/training and ability to collaborate with a variety of individuals across the organization.
Evidence of highly refined interpersonal skills, conflict resolution, problem solving, and writing and verbal communication skills.

Our Comprehensive Employee Benefits Include

An array of retirement plan options, each with a generous employer contribution.
Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
Paid vacation and sick leave, including short and long-term disability and paid parental leave.
Get the most out of the Public Service Loan Forgiveness program.
And much more!

Additional Information:

Location:

University Hospital - Rhodes Hall (0354)

Position Type:

Regular

Scheduled Hours:

Shift:

Varying Shifts

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The university is an equal opportunity employer, including veterans and disability.

Apply Now

Refine Your Search

it process jobs in columbus, oh

Patient Representative - 3rd Shift

AI Training Generalist (No Prior Experience Needed) - Freelance AI Trainer Project

Technical Product Support - EdTech

Support Center Specialist

Classified Technology Specialist I - Olentangy Administrative Office

Specimen Technician I

IT Service Support Technician 2

UR Coordinator, Full Time

IT Service Desk Specialist (Third Shift)

Seasonal: Overnight Inbound (Stocking) (T1058)

Delivery Station Customer Service Associate, DSL

Licensed Professional Counselor

Licensed Mental Health Therapist

Licensed Mental Health Therapist

Licensed Professional Counselor

Licensed Clinical Social Worker

Special Agent, $40,000 Recruitment Incentive

Staff Nurse (RN) - Acute Care - Surgical

Advanced Practice Provider (NP/PA) - Neurocritical Care Unit - Rotational

Senior Project Engineer, NA

I want to receive the latest job alert for it process in columbus, oh

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