Top 301 It technical analyst Jobs in Columbus, Oh

IT Helpdesk Technician
STAQ Pharma Inc —Columbus, OH
- Full-time
- Computer science
- Computer Science
- Data entry
Quick Apply
Service Desk Analyst
Prepcloud —Columbus, OH
- $28 an hour
- Contract
- Mid-level
- Office
- In-person
Implementation Analyst I
DHL —Westerville, OH
- $70,000 - $115,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
Business Systems Analyst (Vacancy)
City of Columbus —Columbus, OH
- $46.41 - $69.63 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- Wellness program
- Disability insurance
Cybersecurity Analyst - Entry Level
NiSource —Columbus, OH
- $82,200 - $123,200 a year
- Full-time
- Bachelor's degree
- US work authorization
- Experience equivalent to degree accepted
- Relocation assistance
2d
IT Engineer I – Real-Time Systems - Entry Level
NiSource —Columbus, OH
- $82,200 - $123,200 a year
- Full-time
- Bachelor's degree
- US work authorization
- Computer networking
4d
IT Business Analyst
Franklin County Municipal Court —Columbus, OH
- $87,713.60 a year
- Computer Science
- English
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
4d
IT Procurement Analyst 2
State of Ohio - Job & Family Services —Columbus, OH
- $41.81 - $48.28 an hour
- Online Application
- Computer Science
- System design
- Research
- Paid holidays
- Health insurance
19h
Energy Accounting Analyst (Assc - Analyst)
AEP Service Corporation —New Albany, OH
- $63,496.00 - $93,188.50 a year
- Full-time
- Office
- Math
- Business
- Tuition reimbursement
10d
IT End User Services Analyst
Vertiv —Westerville, OH
- Mid-level
- Windows
- US work authorization
9d
Technical Advisor/IT Support Analyst
One Identity —Columbus, OH
- Full-time
- Mid-level
- Office
- Windows
Quantitative Analyst
The Scotts Miracle-Gro Company —Columbus, OH
- $77,200 - $90,800 a year
- Full-time
- Mid-level
- Master's degree
- SQL
- Health insurance
- Dental insurance
Instructional Technology Analyst – Simulation Technology
The Ohio State University —Columbus, OH
- $58,700 - $77,200 a year
- Extended hours
- Background check
- Nursing
- Pass drug screening
Instructional Technology Analyst – XR and Emerging Technologies
The Ohio State University —Columbus, OH
- $58,700 - $77,200 a year
- Extended hours
- Background check
- Nursing
- Pass drug screening
Economic Analyst - AI Trainer
DataAnnotation —Columbus, OH
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
11d
IT Systems Analyst
Proteam Solutions —Columbus, OH
- Computer science
- 7 years
- Computer Science
Quick Apply
1d
Senior Quantitative Analyst - AI Trainer
DataAnnotation —Ohio
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
11d
Cybersecurity Analyst - AI Trainer
DataAnnotation —Ohio
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
14d
Senior Procurement Analyst - Contract to Hire- Columbus, OH
Stafford Technology —Columbus, OH
- $40.00 - $42.50 an hour
- Full-time
- Oracle
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Behavior Technician (BT) / Registered Behavior Technician (RBT)
Bierman Autism Centers —Dublin, OH
- $18.00 - $20.50 an hour
- Full-time
- Background check
- No experience needed
- High school diploma or GED
- Paid training
- Wellness program
Quick Apply
10d

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it technical analyst jobs near columbus, oh

IT Helpdesk Technician

STAQ Pharma Inc -
Columbus, OH

Quick Apply

Job Details

Full-time

Qualifications

Equipment service recordkeeping
Endpoint Security
Knowledge management
Mobile device support
Network hardware support
Email customer support
Technical support via phone
IT user and group management
Phone communication
IT asset management
Standard Operating Procedures (SOPs) implementation
Technical documentation
Software deployment
Incident management software
In-person customer service
Hardware maintenance
Operating system updates
Incident Escalation
Printer (troubleshooting support)
Maintenance activity documentation
Information security compliance
Data integrity and documentation
Patch management
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Office equipment installation
Computer management
Incident management operations support
Compliance documentation

Full Job Description

Job Summary:

The IT Helpdesk Technician serves as the first point of contact for employees seeking technical assistance within a regulated pharmaceutical manufacturing environment. This entry-level position provides day-to-day support for computers, mobile devices, and networked systems while ensuring all work is performed in accordance with company policies.

The Helpdesk Technician assists with troubleshooting, imaging, deploying, and maintaining end-user devices and applications, escalating complex issues to the IT Support Technician or IT Manager as needed. This role is ideal for a motivated individual looking to build a strong technical foundation and advance within the IT department.

Required Skills/Abilities:

Helpdesk & End-User Support

Serve as the initial point of contact for all IT incidents, service requests, and inquiries via phone, email, or in-person.
Log, categorize, and track all support requests using the IT ticketing system, ensuring timely communication and resolution.
Provide Tier I support for desktops, laptops, mobile devices, printers, and peripherals.
Troubleshoot software, network connectivity, and hardware issues with minimal supervision.
Reset passwords, unlock accounts, and assist with user access requests under direction from the IT Manager or Support Technician.
Escalate recurring or complex issues through the appropriate channels while maintaining clear documentation.

System Setup & Maintenance

Assist with imaging, configuration, and deployment of new workstations and laptops in accordance with IT and validation procedures.
Maintain physical and digital IT asset inventory, including serial numbers, user assignments, and lifecycle tracking.
Support deployment and maintenance of hardware such as monitors, printers, phones, and network drops.
Assist with ensuring all end-user devices are compliant with security policies, patches, and antivirus updates.

Documentation & Compliance

Maintain accurate service records, equipment logs, and troubleshooting notes consistent with company documentation practices.
Follow approved SOPs and IT policies to ensure data integrity and compliance with company requirements.
Support preparation for IT-related audits by ensuring helpdesk documentation is complete and traceable.
Assist with validating IT systems and equipment under supervision, following established company protocols.

Team Collaboration & Professional Growth

Collaborate with the IT Support Technician, Systems Analyst, and Information Security Manager to resolve cross-functional IT issues.
Participate in ongoing training to develop technical and compliance-related skills.
Contribute to departmental improvement efforts, knowledgebase articles, and standard operating documentation.
Demonstrate strong customer service and communication skills to foster a positive IT support experience across departments.

Qualifications

Certification in Information Technology, Computer Science, or related field; or equivalent hands-on experience.
1+ years of experience providing technical support or customer service in a professional setting (internship or co-op experience acceptable).
Familiarity with Windows 10/11, Microsoft 365, and Active Directory environments.
Basic understanding of networking concepts (IP addressing, DNS, DHCP, VPN).
Strong problem-solving, documentation, and communication skills.
Ability to follow established procedures and maintain detailed records in a regulated environment.

Preferred Skills

Experience in a cGMP manufacturing setting.
Familiarity with IT ticketing systems and imaging tools.
Basic knowledge of endpoint security, patching, or asset management tools.
Certifications such as CompTIA A+ or ITIL Foundation are a plus.

The application window for this position is anticipated to be open at least 40 days

Quick Apply

Refine Your Search

it technical analyst jobs in columbus, oh

IT Helpdesk Technician

Service Desk Analyst

Implementation Analyst I

Business Systems Analyst (Vacancy)

Cybersecurity Analyst - Entry Level

IT Engineer I – Real-Time Systems - Entry Level

IT Business Analyst

IT Procurement Analyst 2

Energy Accounting Analyst (Assc - Analyst)

IT End User Services Analyst

Technical Advisor/IT Support Analyst

Quantitative Analyst

Instructional Technology Analyst – Simulation Technology

Instructional Technology Analyst – XR and Emerging Technologies

Economic Analyst - AI Trainer

IT Systems Analyst

Senior Quantitative Analyst - AI Trainer

Cybersecurity Analyst - AI Trainer

Senior Procurement Analyst - Contract to Hire- Columbus, OH

Behavior Technician (BT) / Registered Behavior Technician (RBT)

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