Top 229 Job coach/direct support professional Jobs in Columbus, Oh

Customer Experience Associate
Birge & Held Group LLC —Columbus, OH
- $17.80 - $22.25 an hour
- 8 hour shift
- Organizational skills
- Communication skills
- Entry level
- Wellness program
- Paid parental leave
Quick Apply
Community Manager
Asset Living —Columbus, OH
- $75,000 - $80,000 a year
- Overtime
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Disability insurance
Adult Education Instructor - PT
Godman Guild Association —Columbus, OH
- $35 an hour
- Part-time
- Hybrid work
- School experience
- Classroom
- Spanish
- Flexible schedule
Quick Apply
Assistant General Manager
Kidstrong | L5 Be Brave —Powell, OH
- Weekends as needed
- CPR Certification
- Customer service
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Sales Manager
TQL —Columbus, OH
- Full-time
- Customer service
- Mid-level
- Office
- Relocation assistance
- Health insurance
Quick Apply
Training Coordinator (Manufacturing)
Birchwood Foods —Columbus, OH
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
8d
Behavior Technician Teacher - Columbus
Clever Bee Academy —Columbus, OH
- $18 - $23 an hour
- Full-time
- Classroom
- High school diploma or GED
- 1 year
Quick Apply
Regional HR Manager, AGR USA
Pilkington North America Inc. —Urbancrest, OH
- 7 years
- OSHA
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Principal (Headmaster), Classical Academy Charter School
Performance Academies —Columbus, OH
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
- Paid holidays
- Paid time off
Assistant General Manager
Kidstrong | L5 Be Brave —Columbus, OH
- Weekends as needed
- CPR Certification
- Customer service
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Health Coach Care Coordinator- Medical Assistant
Prescribe FIT —Columbus, OH
- $18 - $22 an hour
- 8 hour shift
- Hybrid work
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Clinical Nurse Manager - NICU
OhioHealth —Columbus, OH
- Full-time
- Nursing
- RN License
- BLS Certification
SENIOR MANAGER AUTOMOTIVE MANUFACTURING NEW MODEL SALES
Express Employment Professionals —London, OH
- $120,000 - $140,000 a year
- Overtime
- Engineering
- Laboratory experience
- Analysis skills
Quick Apply
Lead Transmission Line Engineer
Leidos —Columbus, OH
- $92,300 - $166,850 a year
- Full-time
- Hybrid work
- Office
- Travel
- Mentoring
- Relocation assistance
- Flexible schedule
Lead Registered Nurse
American Oncology Network, Inc. —Grove City, OH
- $28.06 - $52.12 an hour
- Overtime
- CPR Certification
- Nursing
- Microsoft Outlook
Quick Apply
10d
Direct Support Professional
Cap City Supported Living —Westerville, OH
- $17 - $19 an hour
- 8 hour shift
- Background check
- 18 years or older
- CPR Certification
Quick Apply
2d
Front Desk Supervisor
Chen Medical Associates —Columbus, OH
- $20.20 - $33.00 an hour
- Full-time
- Microsoft Outlook
- OSHA
- BLS Certification
- Opportunities for advancement
CHIEF ACADEMIC OFFICER
Columbus City Schools —Columbus, OH
- $158,854 a year
- School experience
- Office
- Analysis skills
Manager, Talent Acquisition
Abbott Laboratories —Columbus, OH
- $99,300 - $198,700 a year
- Full-time
- Office
- 3 years
- Analysis skills
- Health insurance
- Tuition reimbursement
11d
Direct Support Professional
First Step Healthcare LLC —Bexley, OH
- $17.00 - $17.50 an hour
- 8 hour shift
- Background check
- CPR Certification
- Clean driving record
- Paid time off
- Opportunities for advancement
Quick Apply
12d

I want to receive the latest job alert for job coach/direct support professional in columbus, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

job coach/direct support professional jobs near columbus, oh

School Principal jobs in Columbus, OH

Assistant General Manager jobs in Columbus, OH

Adult Education Teacher jobs in Columbus, OH

Training Coordinator jobs in Columbus, OH

Clinical Nurse Manager jobs in Columbus, OH

Community Manager jobs in Columbus, OH

Direct Support Professional jobs in Westerville, OH

Behavior Technician jobs in Columbus, OH

Healthcare Coordinator jobs in Columbus, OH

Customer Experience Associate jobs in Columbus, OH

Registered Nurse jobs in Grove City, OH

Front Desk Manager jobs in Columbus, OH

Entry Level Human Resources jobs in Jersey City, NJ

Human Resources Manager jobs in Lafayette, LA

Human Resources jobs in Norfolk, VA

Human Resources Manager jobs in Eugene, OR

Human Resources Manager jobs in Inland Empire, CA

Human Resources jobs in Manassas, VA

Human Resources Manager jobs in Roanoke, VA

School District jobs in Philadelphia, PA

Customer Experience Associate

Birge & Held Group LLC -
Columbus, OH

Quick Apply

Job Details

Full-time
$17.80 - $22.25 an hour

Benefits

Wellness program
Paid parental leave
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
Employee discount
Gym membership
Life insurance

Qualifications

Customer communication

Full Job Description

B I R G E & H E L D

Investing in Communities to Transform Lives.

Supporting 3 Multifamily Communities
Dublin Square, Sawmill Park, & Wesbury Park(Columbus, OH) - 600 Units

WHO WE ARE

It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision.

At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.”

POSITION OVERVIEW

The Customer Experience Associate plays a pivotal role in delivering exceptional customer service to prospective and current residents. This individual is responsible for fostering strong relationships, understanding the unique needs of prospects and residents, addressing day-to-day challenges, and collaborating with cross functional teams to ensure seamless operations. They act as the first point of on-site contact for residents and prospects, representing the company’s commitment to quality and satisfaction. The success of this role will be measured by attainment of predetermined key performance indicators (KPIs) and quarterly goals at the individual and community level.

KEY RESPONSIBILITIES

Relationship Building with Prospects

Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
Engage proactively with prospects to build strong relationships and create a positive first impression of the company.
Assist potential residents by providing detailed information about available units, community amenities, and leasing options.
Follow up with leads from the off-site sales and leasing team, as they are integrated into the property portfolio(s), to support lease closings and maintain a seamless prospect journey.
Implement and support resident events or activities to enhance the community experience.

Understanding Prospect and Resident Needs

Conduct needs assessments to match prospects with the most suitable units based on their preferences and requirements.
Develop a thorough understanding of apartment layouts, features, and community amenities to address inquiries with confidence and accuracy.

Resident Resolution

Serve as the primary point of contact for residents reporting concerns, ensuring timely responses and resolutions.
Troubleshoot and resolve minor resident concerns, including maintenance requests, billing questions, and general inquiries.

Data Management

Maintain accurate and up-to-date records within the company’s property management software (Onesite).
Prepare and present regular reports on resident satisfaction, leasing performance, and operational key performance indicators (KPIs) to leadership.

Collaboration with Central Property Operations

Resident Screening: Partner with the Resident Screening team to ensure applications are processed quickly and accurately, while preparing residents and units for a smooth handoff back to the site for move-in execution after screening and lease completion.
Resident Services (Renewals & Billbacks): Collaborate with Resident Services to ensure timely renewal pricing is available and communicated, and that move-out damages are documented and submitted promptly to support accurate billbacks.
Accounts Receivable (AR): Work alongside the AR team by providing on-the-ground resident context, assisting with delivery of hard notices when needed, and supporting collection efforts through direct resident communication.

Day-to-Day Tasks

Assist in handling various administrative tasks, including preparing leasing documents, updating resident records, and managing correspondence.
Support community events or initiatives aimed at enhancing resident experience.
Understand and adhere to standard operating procedures.

EDUCATION, EXPERIENCE, AND SKILLS

Demonstrated passion for customer service.
Strong interpersonal skills with a customer- focused mindset.
Strong verbal and written communication skills.
One (1) year or more years in a customer service, sales, or customer facing role.
Be a self-starter with a proactive, solutions-driven mindset to address concerns and effectively implement next steps.
Proficiency in property management software (e.g., Onesite, Yardi, or similar), Microsoft Office suite, and customer relationship management (CRM) tools.
Exhibit professionalism and discretion throughout all interactions with coworkers, residents, vendors, and the community.
A desire for professional development and continued learning.
Ability to manage one’s time.
Ability to perform at a high level in a fast-paced work environment while successfully adapting to changing priorities and demands.

WHAT WE OFFER

Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you’ll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you’ve served in the military, you’ll receive Veterans Day as a paid day off.
Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice.
Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave.
Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions.
Save on living expenses with exclusive employee discounts at Birge & Held properties.
Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals.
Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease.
Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions.
Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges.
Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential.
Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated.

Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.

#INDOS

Quick Apply

Refine Your Search

job coach/direct support professional jobs in columbus, oh

Customer Experience Associate

Community Manager

Adult Education Instructor - PT

Assistant General Manager

Sales Manager

Training Coordinator (Manufacturing)

Behavior Technician Teacher - Columbus

Regional HR Manager, AGR USA

Principal (Headmaster), Classical Academy Charter School

Assistant General Manager

Health Coach Care Coordinator- Medical Assistant

Clinical Nurse Manager - NICU

SENIOR MANAGER AUTOMOTIVE MANUFACTURING NEW MODEL SALES

Lead Transmission Line Engineer

Lead Registered Nurse

Direct Support Professional

Front Desk Supervisor

CHIEF ACADEMIC OFFICER

Manager, Talent Acquisition

Direct Support Professional

I want to receive the latest job alert for job coach/direct support professional in columbus, oh

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected