Top 55 Lab sales/customer service Jobs in Columbus, Oh

Customer Service Advocate
Essilor and Subsidiaries —Groveport, OH
- Full-time
- Microsoft Excel
- Basic math
- High school diploma or GED
- Health insurance
- Paid time off
District Sales Manager (ImmunoDiagnostics)
Thermo Fisher Scientific —Columbus, OH
- $115,000 - $160,000 a year
- Full-time
- Background check
- Pass drug screening
- Office
- Commuter assistance
- Paid parental leave
Sales Trainer
Vertiv —Westerville, OH
- Classroom
- Mid-level
- Ability to lift 50 pounds
Diabetes Sales Associate - Columbus East
Abbott Laboratories —Columbus, OH
- $60,000 - $122,700 a year
- Full-time
- Mid-level
- Bachelor's degree
- Children
- Health insurance
- Tuition reimbursement
Student Worker - Donor Field Marketing
Versiti, Inc. —Columbus, OH
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Customer service
- Paid holidays
- Disability insurance
Outside Sales Representative
REXEL —Hilliard, OH
- Full-time
- Hybrid work
- Ability to walk for extended periods
- ERP systems
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply
Product Development Engineer - Onsite
RTP Company —Gahanna, OH
- Full-time
- Microsoft Outlook
- Engineering
- English
Sales Development Manager, Infectious Disease - Ohio
Abbott Laboratories —Columbus, OH
- $68,000 - $136,000 a year
- Full-time
- Up to 50% travel
- Salesforce
- Urgent Care
- Health insurance
- Tuition reimbursement
12d
Sales Instructor
Vertiv —Westerville, OH
- Classroom
- 5 years
- Ability to lift 50 pounds
Sales Associate
American Scientific, LLC —Columbus, OH
- $20 - $21 an hour
- Full-time
- ERP systems
- Research
- Mid-level
Quick Apply
Technical Service Director
Franklin International —Columbus, OH
- Full-time
- Bachelor of Science
- Bachelor's degree
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
ISO/QA Coordinator
Capital Resin Corp —Columbus, OH
- $65,000 - $85,000 a year
- Mid-level
- Analysis skills
- Project management
Part-Time Key Holder - Aveda Easton - Columbus, OH
Estee Lauder —Columbus, OH
- $17.63 - $29.38 an hour
- Part-time
- Supervising experience
- Mentoring
- Fair chance
- Paid holidays
- Disability insurance
5d
Chemical Service Technician at Data Centers
Garratt Callahan Co —Columbus, OH
- $80,000 - $85,000 a year
- Customer service
- Mid-level
- Ability to lift 50 pounds
- AD&D insurance
- Health insurance
Quick Apply
LensCrafters - Apprentice Optician
LensCrafters —Dublin, OH
- Part-time
- Laboratory
- Merchandising
- High school diploma or GED
- Health insurance
- Paid time off
Technical Services Manager Job
Armstrong —Hilliard, OH
- $110,000 - $135,000 a year
- Full-time
- Engineering
- Office
- 3 years
- Disability insurance
- Health insurance
13d
Senior Therapeutic Area Specialist, Rheumatology - Columbus, OH
Bristol-Myers Squibb —Columbus, OH
- $129,970 - $157,487 a year
- Email
- Hybrid work
- 5 years
- Driver's License
- 21 years or older
- Paid holidays
- Disability insurance
Glass Industry Sales Engineer (US Remote Opportunity)
Air Products and Chemical —Columbus, OH
- Urgently hiring
- Up to 50% travel
- Customer service
- 5 years
Quick Apply
Sales Representative
Intertek —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Paid holidays
- Health insurance
Quick Apply
Senior District Business Manager, Cardiovascular - Columbus, OH
Bristol-Myers Squibb —Columbus, OH
- $168,130 - $203,734 a year
- Email
- Hybrid work
- 5 years
- Analysis skills
- Driver's License
- Paid holidays
- Disability insurance

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lab sales/customer service jobs near columbus, oh

Customer Service Advocate

Essilor and Subsidiaries -
Groveport, OH

Apply Now

Job Details

Full-time

Benefits

Health insurance
Paid time off
Employee discount

Qualifications

Computer operation
Customer communication
Optical experience
Basic math
High school diploma or GED
Computer hardware
Typing
Productivity software
10 key typing
Cross-functional communication
Quality data entry
Client interaction via phone calls
Customer data entry

Full Job Description

Requisition ID: 930591
Store #: E04087 Ops - Cust Svc - Order Entry Col
Position:Full-Time
Total Rewards: Benefits/Incentive Information

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The primary focus of this position is to successfully complete customer requests within the lab on behalf of Customer Service. Duties in this position are typically repetitive, requiring analysis and use of individual judgment. Specific duties for this position include use of technology systems, troubleshooting problem jobs, and industry/position required knowledge. Creating partnerships with the lab, fellow peers, and accounts to achieve customer satisfaction. Supervision of this position ranges from general to minimal.

MAJOR DUTIES AND RESPONSIBILITIES

Manage customer requests via Salesforce cases to successful outcome.
Manage workflow and scheduling to ensure jobs are completed and customer needs are met in a timely manner.
Provide quality customer service by answering customer calls, responding to customer questions/concerns, handle technical questions/concerns and conduct outbound calls (Missed ETAs, Follow up requests, Back-order substitutions)
Prioritize and problem solve complex customer issues and concerns.
Provide quality customer service by answering & responding to Incoming Internal Customer Service requests, Sales Force/Lab activities, and Cases in a timely manner.
Conduct professional communication with customers.
Occasional Modification of jobs to customer specifications.
Act as a liaison between the Lab, Customer Service, and Internal-company laboratories.
Perform other duties within the customer service department or other areas as assigned.
Maintain a clean and organized work environment.
Observe all company policies, rules, and safety practices.

BASIC QUALIFICATIONS

High School education or equivalent required
4+ years previous related optical experience and/or training
Data Entry knowledge
Lab process flow knowledge
Telephone/Email Etiquette
Active Listening
Familiarity with electronic communication methods such as email, instant messaging, and chat services.
Basic ability to add and subtract.
Understand decimal numerical sequencing.
Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
Ability to communicate effectively in a team environment.
Ability to use professional language/conduct when communicating externally to customers.
Keyboarding skills with the ability to do 10 key.
Basic computer hardware knowledge

PREFERRED QUALIFICATIONS

ABO (AMERICAN BOARD OF OPTICIANRY) Certification
Microsoft Office programs required (Excel, Word, etc.)
Gmail and Google Suite of Web Based Applications
Eclipse Order Entry experience
Optifacts experience
Salesforce.com experience

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [email protected].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Apply Now

Refine Your Search

lab sales/customer service jobs in columbus, oh

Customer Service Advocate

District Sales Manager (ImmunoDiagnostics)

Sales Trainer

Diabetes Sales Associate - Columbus East

Student Worker - Donor Field Marketing

Outside Sales Representative

Product Development Engineer - Onsite

Sales Development Manager, Infectious Disease - Ohio

Sales Instructor

Sales Associate

Technical Service Director

ISO/QA Coordinator

Part-Time Key Holder - Aveda Easton - Columbus, OH

Chemical Service Technician at Data Centers

LensCrafters - Apprentice Optician

Technical Services Manager Job

Senior Therapeutic Area Specialist, Rheumatology - Columbus, OH

Glass Industry Sales Engineer (US Remote Opportunity)

Sales Representative

Senior District Business Manager, Cardiovascular - Columbus, OH

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