Top 3258 Operational manager Jobs in Columbus, Oh

Manager, Team Lead, GM - General Manager
Phillips & Cohen Associates Ltd. —Gahanna, OH
- Full-time
- 5 years
- Office
- Analysis skills
Quick Apply
LOGISTICS MANAGER
Kingspan Insulated Panels —Columbus, OH
- $85,000 - $97,000 a year
- Microsoft Excel
- Microsoft Outlook
- 5 years
- AD&D insurance
- Disability insurance
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Property Manager, Student Housing
Coastal Ridge Real Estate —Columbus, OH
- $90,000 - $100,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
Multi Site Service Manager
Morgan Properties —Hilliard, OH
- $25 - $28 an hour
- Full-time
- 5 years
- Driver's License
- Supervising experience
- Paid holidays
- Health insurance
Behavioral Health HR Manager
ViaQuest —Dublin, OH
- $60,000 a year
- Email
- Psychiatry
- Mid-level
- Residential
- Paid training
- Disability insurance
Quick Apply
8d
Community Engagement Manager
Columbus Metropolitan Housing Authority. —Columbus, OH
- $84,300 - $87,000 a year
- Customer service
- 5 years
- Office
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4d
Operations Manager - Entertainment Venue
San Rafael —Columbus, OH
- $100,000 - $120,000 a year
- Full-time
- 5 years
- Business development
- Bachelor's degree
- Relocation assistance
- Health insurance
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5d
Practice Manager
Ohio State University Physicians —Columbus, OH
- $32.37 - $48.55 an hour
- Full-time
- Clinic experience
- Mid-level
- Outpatient experience
- Wellness program
- Paid holidays
Project Manager - Restaurant Services
The Wendy's Company —Dublin, OH
- $105,000 - $184,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Parental leave
- Employee assistance program
Area Manager - Columbus
Parking Management Company —Columbus, OH
- $80,000 - $90,000 a year
- Overtime
- Background check
- Office
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Safety Manager
DSV —New Albany, OH
- $95,000 - $105,000 a year
- Email
- Team management
- Senior level
- Leadership
12d
Production Manager
Gifthealth Inc —Columbus, OH
- $97,000 - $115,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
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6d
Medical Records and Health Information Manager
Backpack Healthcare —Columbus, OH
- $75,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- Children
- Pediatrics
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New* Dispensary Inventory Control - Full Time
New Gen Holdings Inc —Columbus, OH
- From $23 an hour
- Full-time
- Mid-level
- 21 years or older
- No travel
- Opportunities for advancement
General Manager
Homewood Columbus/Polaris —Columbus, OH
- $70,000 - $85,000 a year
- Full-time
- 18 years or older
- Sales
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
5d
Training Operations Manager - Columbus
CBRE —Columbus, OH
- $95,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- 401(k)
Director, Customer Relations
4 Over llc —Columbus, OH
- $140,000 - $170,000 a year
- Full-time
- Bachelor's degree
- Mentoring
- Experience equivalent to degree accepted
- AD&D insurance
- Paid holidays
Group Manager Logistics I
Ryder System —Columbus, OH
- $120,000 - $140,000 a year
- Overtime
- Computer literacy
- Mid-level
- Master's degree
- Paid parental leave
- Paid holidays
Supply Chain Operations Manager
JCPenney —Columbus, OH
- $69,000 - $115,000 a year
- Customer service
- Supervising experience
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
PM Distribution Center Manager
Bath & Body Works —Reynoldsburg, OH
- $83,000 - $122,100 a year
- Full-time
- Computer literacy
- Fair chance
- Experience equivalent to degree accepted
- Store discount
- Paid parental leave

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operational manager jobs near columbus, oh

Manager, Team Lead, GM - General Manager

Phillips & Cohen Associates Ltd. -
Gahanna, OH

Quick Apply

Job Details

Full-time

Qualifications

Managing customer accounts
Customer relationship building
Team supervision
Expense management
Performance management strategy
Client rapport building
Portfolio performance measurement
Team development
Customer relationship management
Client management
Debt recovery
Revenue target achievement
Data analytics
Leading team collaboration initiatives
Business operations
Account management
Program budgeting
Stakeholder relationship building
Collections account management
Organizational budget management
Team building

Full Job Description

Position: General Manager

Discipline: Collection Operations; Management

Position Type: Permanent; Salary

Location: Gahanna, Ohio (Hybrid)

Phillips & Cohen Associates, LLC the global leader in estate account management with operations in the United States, United Kingdom, Canada, Australia, and New Zealand, seeks an experienced General Manager for its Gahanna, Ohio office. Reporting to the SVP, Operations - North America, this role is responsible for the overall management, performance, and recovery strategy of the Company's account portfolios, as well as the leadership and development of operational management teams. The ideal candidate will possess extensive collections and call center leadership experience, knowledge of applicable regulatory requirements, strong analytical skills, and a demonstrated ability to lead large, high-performing teams. The successful candidate will be expected to work onsite full-time during the initial 90 to 120 days. This period is intended to facilitate relationship building, stakeholder engagement, team collaboration, and the establishment of credibility and influence within the organization. A hybrid work schedule may be considered thereafter.

Responsibilities:

Shape and execute operational strategies in partnership with senior leadership to drive revenue growth, portfolio performance, productivity, quality, client satisfaction, and organizational effectiveness.
Build and develop a high-performing leadership team through talent development, succession planning, performance management, and the PCA Career Path program.
Drive performance optimization through analysis of portfolio and client data, identifying opportunities, and implementing strategies to improve recovery rates, productivity, and revenue.
Direct portfolio strategy, account inventory management, performance management, and expense controls to maximize operational effectiveness and financial results.
Optimize operational workflows and recovery strategies to improve efficiency, productivity, and portfolio performance.
Foster and strengthen client relationships by serving as a strategic operational partner, providing performance insights, supporting business objectives, and representing PCA to current and prospective clients.
Champion compliance and risk management by ensuring adherence to all applicable federal, state, local, client, and company requirements.
Direct workforce planning and resource allocation to achieve optimal staffing levels and operational performance.
Cultivate a culture of accountability, engagement, continuous improvement, and compliance while ensuring consistent application of company policies.
Contribute to organizational strategy through partnership with executive leadership on key initiatives, business planning, and special projects.

Qualifications:

Minimum of five (5) years of progressive leadership experience in debt collection operations, including managing operations and multiple levels of staff.
Extensive knowledge of debt collection industry best practices, regulatory requirements, and recovery strategies.
Proven success leading teams, developing future leaders, and achieving operational and financial objectives.
Demonstrated ability to drive portfolio performance, operational efficiency, revenue growth, and client satisfaction through strategic planning and execution.
Strong business acumen, including experience with portfolio management, performance management, budgeting, and resource allocation.
Experience utilizing operational metrics and data analysis to support decision-making, continuous improvement, and business results.
Proven ability to build and maintain effective client relationships and represent the organization in client-facing meetings and strategic discussions.
Bachelor's degree preferred; equivalent combination of education and relevant experience will be considered.
Knowledge of digital collections strategies, technologies, and emerging industry trends preferred.

Core Competencies:
Strategic Leadership Operational Excellence
Talent Development Client Relationship Management
Regulatory Compliance Portfolio & Financial Management
Communication & Negotiation Emotional Intelligence
Decision Making & Problem Solving Innovation & Continuous Improvement

About Phillips & Cohen Associates, LLC
PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About Phillips & Cohen Associates, Ltd.
PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Quick Apply

Refine Your Search

operational manager jobs in columbus, oh

Manager, Team Lead, GM - General Manager

LOGISTICS MANAGER

Property Manager, Student Housing

Multi Site Service Manager

Behavioral Health HR Manager

Community Engagement Manager

Operations Manager - Entertainment Venue

Practice Manager

Project Manager - Restaurant Services

Area Manager - Columbus

Safety Manager

Production Manager

Medical Records and Health Information Manager

New* Dispensary Inventory Control - Full Time

General Manager

Training Operations Manager - Columbus

Director, Customer Relations

Group Manager Logistics I

Supply Chain Operations Manager

PM Distribution Center Manager

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