Top 359 Patient communications specialist Jobs in Columbus, Oh

Patient Relations Specialist
Mount Carmel —Columbus, OH
- Full-time
- Surgery
- Hospital
- Computer literacy
Clinical Athletic Trainer - Musculoskeletal - $5,000 Signing Bonus
Ohio State University Physicians —Columbus, OH
- $24.05 - $35.76 an hour
- Full-time
- BLS Certification
- Clinic experience
- Outpatient experience
- Wellness program
- Paid holidays
Psychiatrist (Part Time)
The Recovery Village —Columbus, OH
- From $200 an hour
- Part-time
- Medicine
- Psychiatry
- Addiction Medicine
Quick Apply
Floating Medical Assistant
Gentle Footcare LLC —Columbus, OH
- Full-time
- Bilingual
- Vital signs
- Ability to walk for extended periods
- Paid time off
4d
Medical Assistant
Gentle Footcare LLC —Columbus, OH
- Full-time
- Bilingual
- Vital signs
- Ability to walk for extended periods
- Paid time off
4d
Echo Sonographer Casual - Mount Carmel Grove City
Mount Carmel Health System —Grove City, OH
- Part-time
- Surgery
- Hospital
- BLS Certification
- Relocation assistance
- Health insurance
Quick Apply
9d
Sr. Phlebotomy / Training Specialist
Quest Diagnostics —Columbus, OH
- From $63,200 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
13d
Casual Echo/Vascular Dual Sonographer MC Dublin
Mount Carmel Health System —Dublin, OH
- Part-time
- Surgery
- BLS Certification
- Mid-level
- Relocation assistance
- Health insurance
Quick Apply
8d
Device Support Specialist (Columbus, OH)
Novocure —Columbus, OH
- $54,000 - $63,000 a year
- Full-time
- Mid-level
- Clinic
- Ability to lift 50 pounds
- Health insurance
Therapist ( Ohio) (LPCC/LISW)
Boulder Care —Ohio
- $85,000 - $115,000 a year
- Full-time
- Remote
- Background check
- Addiction Medicine
- 5 years
- Paid parental leave
- Paid holidays
1d
Patient Experience Specialist
Columbus Oncology & Hematology —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Neuroscience Sales Specialist - (Columbus, OH - South) - Johnson & Johnson Innovative Medicine
Johnson & Johnson Services, Inc. —Columbus, OH
- $100,000 - $158,000 a year
- Full-time
- Background check
- 18 years or older
- Clean driving record
- Paid holidays
- Disability insurance
Regional Post-Acute Nurse Practitioner/Physician Assistant (NP/PA)
MedOne Healthcare Partners —Columbus, OH
- $3,500 a month
- Full-time
- Nursing
- 5 years
- Mid-level
- Free parking
- Mileage reimbursement
Quick Apply
13d
Behavior Technician Teacher - Columbus
Clever Bee Academy —Columbus, OH
- $18 - $23 an hour
- Full-time
- Classroom
- High school diploma or GED
- 1 year
Quick Apply
Medical Director - Psychiatrist - Columbus OH
The Recovery Village —Columbus, OH
- $350,000 - $400,000 a year
- Full-time
- Medicine
- Psychiatry
- Addiction Medicine
- Health savings account
- Paid holidays
Quick Apply
Wound Nurse LPN/RN - Riverview
Optalis Health and Rehabilitation —Columbus, OH
- Mid-level
- 3 years
- LPN
Quick Apply
Addiction Physician - Inpatient Detox
The Recovery Village —Columbus, OH
- $350,000 - $375,000 a year
- Full-time
- Medicine
- Psychiatry
- Addiction Medicine
- Health savings account
- Dental insurance
Quick Apply
Speech-Language Pathologist (SLP)
Healthpro Heritage, LLC —Dublin, OH
- Part-time
- Mid-level
- Home Health
- Communication skills
- Dental insurance
- 401(k)
THCE Imaging Equipment Specialist II
Trinity Health —Westerville, OH
- Full-time
- Anatomy knowledge
- Hospital
- Customer service
Quick Apply
7d
Patient Care Specialist
Merion Village Dental —Columbus, OH
- Part-time
- Communication skills
- Entry level
- Under 1 year
- Paid training
- Paid holidays

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patient communications specialist jobs near columbus, oh

Patient Relations Specialist

Mount Carmel -
Columbus, OH

Apply Now

Job Details

Full-time

Qualifications

Customer communication
Writing skills
In-person customer service
Bachelor's degree
Technical Proficiency

Full Job Description

Employment Type:
Full time

Shift:
Day Shift

Description:
Patient Relations Specialist -SouthRegion(East, Grove City and Diley)

Position Purpose:
In accordance with the Mission and Guiding Behaviors; the Patient Relations Specialist will take a proactive approach with anticipating the needs of our customers (patients, families& visitors.) The Patient Relations Specialist will round as needed on customers to gather feedback, provide support and facilitate resolution of issues and complaints. Patient Relations Specialist will facilitate investigation, prepare response and track patient/family complaints, grievances and service concerns.

What you will do:

Develops and maintains excellent relationships with Mount Carmel Departments
Performs and documents hospital rounds; meeting with patients, family members, visitors and colleagues
Visits units as needed to coordinate customer service and assist staff in management of challenging customer relation situations.
Maintains a database related to process and outcomes related to patient grievance management
Facilitates investigation and manages response to complaints and grievances.
Follows current regulatory guidelines and standards in regard to investigating and resolving patient grievances.
Collaborates with Risk Management to investigate and respond to grievances as needed.
Assists patient/family in accessing grievance processes and coordinates written communication regarding resolution of grievances
Prepares reports on complaint and grievance process and outcomes for process improvement
Provides opportunities for staff to acquire and maintain knowledge through informal training and development programs (ie. Communicate with H.E.A.R.T) to enhance staff skills in handling patient and family complaints
Participates in committees and meetings with peers, managers, administration and physicians by providing the "voice of the patient and family"

Minimum Qualifications:
•
Bachelor's Degree

Minimum 1 year in a healthcare customer service setting
Excellent, detailed work performance and writing ability
Excellent empathetic customer service and personal relations skills
Effective public speaking skills
·Good knowledge of hospital operations and general equipment and supplies
Computer Skills - proficient and efficient
Effective Communication Skills

Ministry/Facility Information:
Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Apply Now

Refine Your Search

patient communications specialist jobs in columbus, oh

Patient Relations Specialist

Clinical Athletic Trainer - Musculoskeletal - $5,000 Signing Bonus

Psychiatrist (Part Time)

Floating Medical Assistant

Medical Assistant

Echo Sonographer Casual - Mount Carmel Grove City

Sr. Phlebotomy / Training Specialist

Casual Echo/Vascular Dual Sonographer MC Dublin

Device Support Specialist (Columbus, OH)

Therapist ( Ohio) (LPCC/LISW)

Patient Experience Specialist

Neuroscience Sales Specialist - (Columbus, OH - South) - Johnson & Johnson Innovative Medicine

Regional Post-Acute Nurse Practitioner/Physician Assistant (NP/PA)

Behavior Technician Teacher - Columbus

Medical Director - Psychiatrist - Columbus OH

Wound Nurse LPN/RN - Riverview

Addiction Physician - Inpatient Detox

Speech-Language Pathologist (SLP)

THCE Imaging Equipment Specialist II

Patient Care Specialist

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