Top 54 Patient escort Jobs in Columbus, Oh

Experience Manager
Donaldson Plastic Surgery, LLC —Dublin, OH
- Full-time
- Mid-level
- Office
- Bachelor's degree
X-Ray Tech - ORN BOSM Float
SCA Health —Dublin, OH
- $27 - $33 an hour
- Full-time
- BLS Certification
- High school diploma or GED
- Operating room
- Continuing education credits
- Disability insurance
Rad Tech/GXMO - - New Albany
SCA Health —New Albany, OH
- $22.25 - $33.38 an hour
- Full-time
- Operating room
- Radiology
- Entry level
- Continuing education credits
- Disability insurance
Personal Care Assistant (PCA) / In-Home Caregiver
Amada Senior Care of Columbus —Dublin, OH
- $16 - $17 an hour
- Part-time
- Background check
- Driver's License
- US work authorization
- Flexible schedule
Quick Apply
2d
Emergency Department Tech - Mount Carmel Reynoldsburg
Mount Carmel —Reynoldsburg, OH
- Part-time
- Surgery
- BLS Certification
- High school diploma or GED
- Relocation assistance
- Health insurance
Emergency Department Tech - Nights
Mount Carmel —Westerville, OH
- 12 hour shift
- BLS Certification
- High school diploma or GED
- Trade school
- Relocation assistance
- Health insurance
2d
Protective Services Officer - Offsites
Nationwide Children's Hospital —Columbus, OH
- Part-time
- Writing skills
- Ability to climb stairs
- High school diploma or GED
4d
Protective Services Officer - Main Campus and Offsites
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Writing skills
- Ability to climb stairs
- High school diploma or GED
Protective Service Officer - Behavioral Health Pavilion
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Writing skills
- Ability to climb stairs
- High school diploma or GED
Patient Registration Representative
OhioHealth —Columbus, OH
- Full-time
- Hospital
- Computer literacy
- High school diploma or GED
1d
Dispensary Tech
Ayr Wellness —Lewis Center, OH
- Full-time
- Basic math
- High school diploma or GED
- 21 years or older
Quick Apply
Medical Assistant Apprentice - Gahanna, OH
Optum —Gahanna, OH
- $16 - $25 an hour
- Full-time
- Vital signs
- BLS Certification
- Pass drug screening
- On-the-job training
Quick Apply
14d
Veterinary Client Service Representative - Part Time
MedVet —Canal Winchester, OH
- Part-time
- Background check
- Computer literacy
- Pass drug screening
Quick Apply
4d
Dispensary Tech (Part-Time)
Ayr Wellness —Lewis Center, OH
- Part-time
- Basic math
- High school diploma or GED
- 21 years or older
Quick Apply
Optometric Technician
Health Partners of Western Ohio —Columbus, OH
- Full-time
- Hybrid work
- CPR Certification
- Sales
- Computer literacy
- 403(b) matching
- Mileage reimbursement
Quick Apply
Security Officer Alarm Panel Patrol Driver
Allied Universal —Groveport, OH
- $20.67 an hour
- Full-time
- 18 years or older
- Customer service
- Computer literacy
- Paid training
- AD&D insurance
Quick Apply
13d
Caregiver
CareLinx by Sharecare —Columbus, OH
- Part-time
- Background check
- Current TB test
- Pass drug screening
Medical Assistant
Lifeline Vascular Care —Columbus, OH
- $18 - $22 an hour
- Online Application
- Microsoft Word
- Background check
- Vital signs
- Health savings account
- Paid holidays
Quick Apply
Safety & Security Armed Officer - Diley Ridge - Full Time Rotating Shift
Mount Carmel —Canal Winchester, OH
- Full-time
- Hospital
- Military
- Computer literacy
Medical Assistant
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $20 an hour
- Full-time
- CPR Certification
- Nursing
- Vital signs
Quick Apply

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Experience Manager

Donaldson Plastic Surgery, LLC
Dublin, OH

Apply Now

Job Details

Full-time

Qualifications

Bachelor's degree

Full Job Description

EXPERIENCE MANAGER

About Donaldson Health
Donaldson Health (“Donaldson”) provides surgical, non-surgical and wellness treatments to empower you to unleash your inner confidence and bring out the very best version of you. We celebrate the uniqueness of each patient’s journey and provide an uplifting, empowered environment at the intersection of wellness and appearance — not a spa, and not a stuffy doctor’s office.

We keep it real. We resemble our patients who are smart, active and down-to-earth, with families, hobbies and multiple interests. We identify with our patients’ concerns, understand their perspectives and are here to help. We take our jobs seriously and do not treat medical aesthetics like reality TV. Because we understand the mind-body connection, we see the whole person — not just a body part or a quick-fix procedure.

Donaldson Core Values

Be The Highlight of Someone’s Day – Our patients come to us vulnerable, but not weak. We eradicate intimidation and offer radical acceptance.

Exude Confidence - We find answers. We offer support and encouragement through scary the scary and unknown. We know our patients are going to LOVE IT.

REALLY Care - We don’t fake interactions. We make the extra phone call and say the extra thank you. We humbly serve.

Think Clearly and Wisely – We do what is right for the patient and we know why we do what we do. We make independent decisions with the patient’s satisfaction and safety in mind.

Scrub in and Serve - Job descriptions define core responsibilities, and we believe it is our collective responsibility to step up and support each other when needed.

Experience Manager Overview
The Experience Manager at Donaldson has the important responsibility of providing the highest level of patient experience, ensuring the Donaldson standard is unmatched by any other. As the first point of contact for office visitors, the Experience Manager sets the tone for the rest of a patient’s visit with us, helping patients immediately gain the confidence that they made the right choice. A Donaldson Experience Manager also oversees the assigned general office operations, manages in-person transactions, rewarding and redeeming patient points, provides guidance to Experience Team Members, and actively assists in the development and implementation of Experience Team protocols.

Core Responsibilities of the Experience Manager

Act as location manager, taking responsibility for all activities occurring in the space with a focus on upholding Core Values.
“Wow” our in-office patients by creating an unmatched reception experience with a friendly, helpful, genuine and optimistic tone.
Check-in patients for their appointments, ensuring the appropriate paperwork has been completed for their specific appointment(s).
Check-out patients ensuring that their next appointments are secured on the schedule before they leave the practice.
Accurately execute the patient check-in and check-out process, including preparing charts for the providers’ days and validating patient parking.
Properly document patient charting with prompt scanning and noting.
Accurately manage assigned inventory
Coordinate shipping and tracking of patient orders, Lab draw processing, and supply deliveries.
Understand and know clients to build relationships and facilitate genuine interactions; understand Practice offerings and products; review product history and learn what has and has not worked for clients in the past, making referrals for new products and procedures based on learnings.
Manage office cleanliness and maintenance, providing prompt and clear communication to external vendors and internal stakeholders for all findings.
Complete office opening and closing procedures, including locking and unlocking the door, arranging, tidying and restocking, turning lights off and setting the alarm.
Accurately collect and track cash and check payments when needed for surgeries, appointments, and products; utilizing PatientNow, manage and update accounting reports as necessary with payments taken; ensure cash drawer is balanced and prepare the nightly deposit of checks and cash for the Finance team.
Advocate for patient needs and act as Patient liaison across all teams
Support Communication Center to rapidly respond to all patient inquiries.

Additional Responsibilities of the Experience Manager

Appropriately escort patients to their assigned treatment room when needed to assist with keeping the clinic on time
Work with the Operations Manager to develop and implement Experience Team protocols
Assist with events by attending and offering support; discuss upcoming events with patients during the check-in and check-out process.
Participate in brand marketing efforts and recruitment effort
Scrub in and serve when possible; remove barriers for team members that may
Communicate to leadership any opportunities for improvement
Ensure confidentiality of patient information.
Other duties as assigned

Desired Experience and Education

4-year degree in retail, hospitality, or related field required.
2-5 years industry experience
Demonstrated strong written communication skills.
Demonstrated superb customer service skills in a high-touch environment.

FLSA STATUS: Full-time, exempt employee.
LOCATION: Based in Columbus, OH at corporate office
TRAVEL: Less than 10%
REPORTS TO: Operations Manager
DIRECT REPORTS: N/A

Apply Now

Refine Your Search

patient escort jobs in columbus, oh

Experience Manager

X-Ray Tech - ORN BOSM Float

Rad Tech/GXMO - - New Albany

Personal Care Assistant (PCA) / In-Home Caregiver

Emergency Department Tech - Mount Carmel Reynoldsburg

Emergency Department Tech - Nights

Protective Services Officer - Offsites

Protective Services Officer - Main Campus and Offsites

Protective Service Officer - Behavioral Health Pavilion

Patient Registration Representative

Dispensary Tech

Medical Assistant Apprentice - Gahanna, OH

Veterinary Client Service Representative - Part Time

Dispensary Tech (Part-Time)

Optometric Technician

Security Officer Alarm Panel Patrol Driver

Caregiver

Medical Assistant

Safety & Security Armed Officer - Diley Ridge - Full Time Rotating Shift

Medical Assistant

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