Top 79 Patient representative Jobs in Columbus, Oh

Patient Service Representative- Central Ohio Medicine
Central Ohio Primary Care Physicians,Inc —Columbus, OH
- Full-time
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
2d
Customer Service Representative
Fit For Life Physical Therapy —Columbus, OH
- $22.20 - $23.20 an hour
- Full-time
- Computer literacy
- No experience needed
- Office
- Health insurance
- Dental insurance
Quick Apply
5d
Patient Services Representative
Optum —Gahanna, OH
- $16.15 - $28.80 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Patient Service Representative- Family Physicians of Gahanna
Central Ohio Primary Care Physicians,Inc —Gahanna, OH
- 8 hour shift
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
2d
Patient Service Representative II
Columbus Arthritis Center —Columbus, OH
- Full-time
- HIPAA
- Clinic
- Computer skills
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Patient Access Representative
Central Ohio Urology Group —Gahanna, OH
- Full-time
- Surgery
- Clinic
- Driver's License
- Travel reimbursement
- Mileage reimbursement
Patient Access Representative
Equitas Health, Inc. —Columbus, OH
- $18.13 - $21.78 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Dental insurance
- 401(k)
Quick Apply
3d
Patient Access Representative - Part-time
MARYHAVEN,INC —Columbus, OH
- $19.00 - $19.50 an hour
- Part-time
- High school diploma or GED
- Rehabilitation center
- Associate's degree
- Continuing education credits
- Paid holidays
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Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
- $19 - $21 an hour
- Full-time
- Hybrid work
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator
Dasco HME LLC —Columbus, OH
- Full-time
- HIPAA
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Medical Front Office Staff
American Pain Consortium —Dublin, OH
- Full-time
- Background check
- High school diploma or GED
- Clinic
- Health savings account
- Paid holidays
Quick Apply
Entry-Level Customer Service & Sales Representative
Arch City Collective —Columbus, OH
- $18.53 - $22.75 an hour
- Part-time
- Background check
- Office
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
6d
Patient Service Representative - Pediatric & Adolescent Practitioners
Central Ohio Primary Care Physicians,Inc —Gahanna, OH
- Full-time
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
5d
Patient Access Representative
Mount Carmel —Columbus, OH
- Full-time
- Surgery
- Hospital
- High school diploma or GED
- Relocation assistance
- Health insurance
Patient Service Representative - Eastglen Pediatrics
Central Ohio Primary Care Physicians,Inc —Reynoldsburg, OH
- Full-time
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
Front Desk Receptionist/Patient Coordinator
Comfort Dental Hilliard —Hilliard, OH
- $15 - $26 an hour
- Overtime
- Dental office
- Administrative experience
- Clinic
- Paid holidays
- Dental insurance
Quick Apply
Medical Office Receptionist
LifeStance Health —Hilliard, OH
- From $21 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid parental leave
- AD&D insurance
Quick Apply
12d
Patient Service Representative- Northside Medical Associates
Central Ohio Primary Care Physicians,Inc —Westerville, OH
- Full-time
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
12d
Patient Service Representative- Northwest Family Physicians
Central Ohio Primary Care Physicians,Inc —Hilliard, OH
- Full-time
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
Patient Access Representative: 2nd shift
MARYHAVEN,INC —Columbus, OH
- $19.00 - $19.50 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- Entry level
- Paid holidays
- 403(b)
Quick Apply

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Patient Service Representative- Central Ohio Medicine

Central Ohio Primary Care Physicians,Inc -
Columbus, OH

Quick Apply

Job Details

Full-time
2 days ago

Qualifications

Visitor query response
In-person patient registration
Patient scheduling systems
Health insurance co-pays
Patient question and concern management
Customer relationship building
Email customer support
Electronic health records (EHR) management
Phone communication
Client rapport building
Greeting customers
Patient demographics
HIPAA
Filing
Mail distribution
Scanning
Assisting medical staff
Microsoft Office
Medical scheduling
Administrative experience
High school diploma or GED
Clinical data entry
Task prioritization
Health information regulatory compliance
Customer issue escalation
Clinical confidentiality policies
Faxing
Managing patient records
Referral coordination
Communication skills

Full Job Description

The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.

- - Full Time/Benefits Eligible
  - Monday- Thursday - 8:00am-4:30pm, Friday - 8:00am-4:00pm
  - Columbus, OH

Essential Duties and Responsibilities:

Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.
Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.
Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.
Collect copays, deductibles and/or outstanding balances.
Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out.
Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.
Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.
Ensure confidentiality of patient data and stay up to date with HIPAA regulations.
Working patient portal with potential to rotate to the front office working check-in and check-out.
Referrals
EPIC Duties

Qualifications:

Experience, Education, Licensures & Certifications

Preferred: 1 year of administrative experience in a healthcare related setting
Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience

Knowledge, Skills & Abilities

Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities;
Strong organizational and written communication skills;
Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors;
Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality;
Ability to work independently and in a team environment; and able to lead by example;
Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

patient representative jobs in columbus, oh

Patient Service Representative- Central Ohio Medicine

Customer Service Representative

Patient Services Representative

Patient Service Representative- Family Physicians of Gahanna

Patient Service Representative II

Patient Access Representative

Patient Access Representative

Patient Access Representative - Part-time

Bilingual Patient Care Representative (Job#3334)

Patient Care Coordinator

Medical Front Office Staff

Entry-Level Customer Service & Sales Representative

Patient Service Representative - Pediatric & Adolescent Practitioners

Patient Access Representative

Patient Service Representative - Eastglen Pediatrics

Front Desk Receptionist/Patient Coordinator

Medical Office Receptionist

Patient Service Representative- Northside Medical Associates

Patient Service Representative- Northwest Family Physicians

Patient Access Representative: 2nd shift

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