Top 74 Remote customer service night Jobs in Columbus, Oh

Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
- $40,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- In-person
- Opportunities for advancement
Quick Apply
Client Success Specialist
greenpath, inc. —Columbus, OH
- $16.50 - $18.38 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
10d
Data Center Technician- 1st shift (Sunday- Wednesday)
Cologix —Columbus, OH
- $28 - $35 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- US work authorization
- Paid parental leave
- Health savings account
Quick Apply
Patient Registration Representative
OhioHealth —Columbus, OH
- Full-time
- Hospital
- Computer literacy
- High school diploma or GED
16h
Night Auditor Full-time, 11pm - 7am, Sun- Thurs
Fairfield Inn & Suites Hilliard West Columbus —Columbus, OH
- $16 - $18 an hour
- Overnight shift
- Bachelor of Science
- Writing skills
- Basic math
- COVID-19 protective measures
- Employee discount
Quick Apply
BANK TELLER (CSR) - PART TIME
United Midwest Savings Bank —Columbus, OH
- $16.50 - $17.50 an hour
- Part-time
- Office
- High school diploma or GED
- Communication skills
- Paid time off
Quick Apply
Agent/Investigator, Asset Protection (North LA area)
Abercrombie & Fitch Co. —New Albany, OH
- $25.70 - $30.80 an hour
- Weekends as needed
- Customer service
- Mid-level
- Bachelor's degree
- Store discount
- Paid parental leave
Transportation Security Officer
US Transportation Security Administration —Columbus, OH
- $48,110 - $59,316 a year
- Overtime
- Background check
- 18 years or older
- Ability to walk for extended periods
- Travel reimbursement
- Paid holidays
Part Time - Clinical Robot Associate - Columbus, OH (On-Site)
Diligent Robotics —Columbus, OH
- $20 an hour
- 8 hour shift
- Background check
- Hospital
- Pass drug screening
Quick Apply
Columbus, OH Train Conductor
Norfolk Southern Corp —Columbus, OH
- $94,000 - $100,000 a year
- Overtime
- 18 years or older
- Clean driving record
- Heavy equipment operation
- Travel reimbursement
- Dental insurance
Intake Specialist II, III
Gifthealth Inc —Columbus, OH
- $20.14 - $27.15 an hour
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- High school diploma or GED
Quick Apply
Entry Level Business Outreach – Company Car + No Weekends
Fish Window Cleaning of Westerville —Westerville, OH
- $700 a week
- Urgently hiring
- Customer service
- No experience needed
- Entry level
- Paid training
Quick Apply
Investigator, Asset Protection(Orange County, CA)-A&F Co.
Abercrombie & Fitch Co. —New Albany, OH
- Weekends as needed
- Customer service
- Bachelor's degree
- Reliable transportation
Asset Protection Agent (Las Vegas, NV)
Abercrombie & Fitch Co. —New Albany, OH
- Weekends as needed
- Mid-level
- Bachelor's degree
- Reliable transportation
- Store discount
- Paid parental leave
Animal Care Specialist
Petco —Columbus, OH
- $13 - $22 an hour
- Part-time
- Merchandising
- Basic math
- Mid-level
- Health insurance
- 401(k)
6d
Investigator, Asset Protection(Nashville)-A&F Co.
Abercrombie & Fitch Co. —New Albany, OH
- Weekends as needed
- Customer service
- Mid-level
- Bachelor's degree
End User Computing Administrator
Airtron LLC —Columbus, OH
- Overtime
- Mid-level
- Office
- Windows
Quick Apply
Process Automation Specialist (Contract)
Blue Star Partners LLC —Columbus, OH
- $30 - $35 an hour
- Weekends as needed
- Remote
- Computer science
- Microsoft Access
- Computer Science
Quick Apply
Investigator, Asset Protection(Milford, CT)-A&F Co.
Abercrombie & Fitch Co. —New Albany, OH
- Weekends as needed
- Customer service
- Bachelor's degree
- Reliable transportation
Operations Leader
Petco —Columbus, OH
- $17 - $26 an hour
- Part-time
- Merchandising
- Mid-level
- Supervising experience
- Health insurance
- 401(k)

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remote customer service night jobs near columbus, oh

Tier 1 Technical Support Specialist

Kloud9 IT, Inc. -
Columbus, OH

Quick Apply

Job Details

Full-time
$40,000 - $50,000 a year

Benefits

Opportunities for advancement

Qualifications

Computer operation
Network troubleshooting
Mobile device support
Linux support
Printer (troubleshooting support)
Desktop (troubleshooting support)
Peripheral hardware support
Mobile devices

Full Job Description

About Us: Kloud9 IT is a leading provider of comprehensive IT solutions for businesses seeking secure, reliable, and scalable technology services. With a commitment to exceptional client satisfaction, we provide managed IT, cloud solutions, cybersecurity, and network management to a wide range of clients.

Position Overview:

The Tier 1 Technical Support Specialist provides first-level support to customers or internal users by troubleshooting, diagnosing, and resolving technical issues. As the front line of support, the Tier 1 Specialist is responsible for handling basic technical queries, escalating more complex problems, and ensuring a positive support experience for end-users. This role requires excellent communication skills, a strong technical foundation, and the ability to solve problems efficiently.

Key Responsibilities:

Technical Support:
- Serve as the first point of contact for customers or internal users experiencing technical issues.
- Provide support via phone, email, chat, or ticketing systems.
- Diagnose, troubleshoot, and resolve hardware, software, and network-related issues.
- Assist with common IT requests such as password resets, software installations, and basic network troubleshooting.
Incident and Ticket Management:
- Log, track, and update support tickets in the ticketing system.
- Ensure all tickets are resolved within the established service-level agreements (SLAs).
- Escalate unresolved or more complex issues to Tier 2 or Tier 3 support teams.
Communication and User Guidance:
- Communicate effectively with users to understand and resolve their technical issues.
- Provide clear and simple instructions to non-technical users to resolve common IT problems.
- Keep users informed of ticket progress, issue resolution timelines, and any necessary follow-up actions.
Documentation:
- Document troubleshooting steps, solutions, and technical processes in the knowledge base.
- Update and maintain technical support documentation to improve service efficiency.
Basic Maintenance and IT Tasks:
- Perform basic system administration tasks such as account provisioning, configuration changes, and system updates.
- Support basic network operations, including printer setups, peripheral troubleshooting, and device connectivity issues.
Collaboration and Team Support:
- Work closely with other support teams to ensure issues are addressed quickly and efficiently.
- Participate in team meetings, knowledge-sharing sessions, and training as needed.

Required Skills and Qualifications:

Technical Skills:
- Basic understanding of computer systems, hardware, and software.
- Familiarity with Windows, macOS, and Linux operating systems.
- Knowledge of common troubleshooting techniques for networks, printers, and mobile devices.
- Experience with ticketing systems (e.g., Zendesk, Freshdesk, Jira) is a plus.
Soft Skills:
- Strong communication skills, both verbal and written.
- Ability to explain technical concepts to non-technical users clearly and effectively.
- Excellent problem-solving and multitasking abilities.
- Patience and empathy when dealing with frustrated users.
Certifications (Preferred but not mandatory):
- CompTIA A+ or equivalent certification.
- ITIL Foundation or similar certification in IT service management is a plus.

Experience:

1-2 years of experience in a technical support or helpdesk role.
Prior experience in customer service or IT support is a plus but not required.

Work Environment:

Shift Work: This role may require working in shifts, including nights and weekends, depending on business needs.
Work Location: [Remote/On-site] as per company policy.

Why Join Us?

Opportunity to develop your technical skills in a supportive and dynamic environment.
Competitive salary, benefits, and opportunities for career advancement.
Be part of a collaborative and customer-focused IT support team.

Quick Apply

Refine Your Search

remote customer service night jobs in columbus, oh

Tier 1 Technical Support Specialist

Client Success Specialist

Data Center Technician- 1st shift (Sunday- Wednesday)

Patient Registration Representative

Night Auditor Full-time, 11pm - 7am, Sun- Thurs

BANK TELLER (CSR) - PART TIME

Agent/Investigator, Asset Protection (North LA area)

Transportation Security Officer

Part Time - Clinical Robot Associate - Columbus, OH (On-Site)

Columbus, OH Train Conductor

Intake Specialist II, III

Entry Level Business Outreach – Company Car + No Weekends

Investigator, Asset Protection(Orange County, CA)-A&F Co.

Asset Protection Agent (Las Vegas, NV)

Animal Care Specialist

Investigator, Asset Protection(Nashville)-A&F Co.

End User Computing Administrator

Process Automation Specialist (Contract)

Investigator, Asset Protection(Milford, CT)-A&F Co.

Operations Leader

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