Top 286 retention representative Jobs in columbus, oh

Director of Workforce Innovation
Godman Guild Association —Columbus, OH
- $60,000 - $65,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Computer literacy
- Office
- Health savings account
- Health insurance
Quick Apply
9d
Transportation Broker
Kenan Advantage Group —Dublin, OH
- Google Workspace
- Mid-level
- Business development
- Dental insurance
- 401(k)
Insurance Sales Agent
AAA Club Alliance —Delaware, OH
- $45,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Computer skills
- Paid parental leave
- Paid holidays
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New Business Development Representative
MG8 Ohio —Columbus, OH
- $48,678 - $53,346 a year
- Full-time
- Public speaking
- Business development
- No degree
- Paid training
- Health insurance
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Entry Level Account Manager
Condurre Partners Corp —Columbus, OH
- $55,000 - $75,000 a year
- Full-time
- Customer service
- In-person
- 1 year
- Paid training
- Health insurance
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Enrollment Administrator - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
- Overtime
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
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Remote Customer Service Representative
ACC PREMIERE —Columbus, OH
- $11.50 - $12.00 an hour
- On call
- Remote
- Mid-level
- High school diploma or GED
- 2 years
- Paid training
- Work from home
Quick Apply
14d
Member Service Specialist remote
Trinity Health —Columbus, OH
- Full-time
- Remote
- Surgery
- Word processing
- Writing skills
- Relocation assistance
- Health insurance
14d
Engagement & Retention Coordinator
Star House —Columbus, OH
- $23 - $25 an hour
- Full-time
- Background check
- Google Workspace
- Microsoft Outlook
- Paid jury duty
- Health insurance
Quick Apply
14d
College Admissions Representative (On-site in Columbus)
Arizona College of Nursing —Columbus, OH
- $28 - $32 an hour
- Full-time
- Writing skills
- High school diploma or GED
- University
- Paid holidays
- Health insurance
Customer Care Representative - Cardio Partners - Remote
Sarnova —Dublin, OH
- Weekends as needed
- Remote
- Microsoft Outlook
- Word processing
- High school diploma or GED
- 401(k)
Quick Apply
Territory Sales Representative - Ohio Valley Region
Hultafors Group North America, Inc. —Columbus, OH
- Full-time
- Bachelor of Science
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
14d
Career Facilitator - Digital Equity
Goodwill Columbus —Columbus, OH
- $21 an hour
- Full-time
- Classroom
- CPR Certification
- Working with individuals with disabilities
- Disability insurance
- Dental insurance
Quick Apply
B2B Account Executive, Outside Sales
Wholesale Payments Inc. —Ohio
- $80,000 - $150,000 a year
- Full-time
- Mid-level
- Driving
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
5h
Senior Outside B2B Sales Executive
Wholesale Payments —Ohio
- $93,489 - $223,999 a year
- Full-time
- Remote
- Business development
- Fair chance
- Senior level
- Paid training
- Health savings account
Quick Apply
2d
Assistant Community Manager
GoldOller Real Estate Investments —Columbus, OH
- $22 - $24 an hour
- Weekends as needed
- Mid-level
- Office
- Residential
- Paid parental leave
- Paid holidays
Quick Apply
3d
Staff Accountant
Lifestyle Communities —Columbus, OH
- Full-time
- Google Workspace
- Mid-level
- Office
Quick Apply
1d
Dialysis Program Manager Registered Nurse - RN
Fresenius Medical Care —Columbus, OH
- Full-time
- CPR Certification
- Nursing
- Vital signs
Senior Customer Service Representative
Matic —Columbus, OH
- $42,000 - $54,000 a year
- Full-time
- US work authorization
- Computer skills
- 1 year
- Health savings account
- Dental insurance
Quick Apply
1d
Assistant Property Manager
Harbor Group Management Company —Columbus, OH
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Quick Apply
1d

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Director of Workforce Innovation

Godman Guild Association
Columbus, OH

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year
9 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
Flexible schedule
Life insurance

Qualifications

Teamwork
Program management
Fundraising events
Managing education teams
Business alliance strategy
Computer skills
University experience

Full Job Description

Position Summary

The Director of Workforce Innovation will lead and enhance Godman Guild’s efforts to design, implement, and scale workforce development strategies that drive economic mobility for underserved populations in Central Ohio. This dynamic leadership role combines program design, data-driven evaluation, and cross-sector collaboration to strengthen and innovate our workforce and adult education services. The Director will oversee key workforce development initiatives, strategic partnerships, and specialized training programs—ensuring that services align with the needs of jobseekers, adult learners, and employers. In addition, this position will provide direct leadership to the education and training team, including English for Speakers of Other Languages (ESOL), High School Equivalency (HSE), and workforce readiness programs, and will work in close partnership with shared service teams such as Client Success, Enrollment, and Data & Compliance to ensure seamless participant pathways and consistent data practices. This position reports directly to the Chief Program Officer and serves as a key member of the Programs leadership structure.

Essential Responsibilities

Strategic Leadership & Program Innovation

Provide direct supervision to the Workforce Innovation instructional and program team (including ESOL, HSE, career advancement/work readiness instructors, and related program staff), ensuring program effectiveness and participant success, and aligning curricula with career pathways and workforce goals.
Integrate employment, adult education, training services, and wrap-around support to create cohesive, effective workforce solutions.
Conduct labor market analysis to guide workforce programs and respond to employer needs.
Monitor workforce and community trends to ensure programs remain responsive to evolving employer and industry needs.
Align workforce innovation efforts with Godman Guild organizational goals, funder priorities, and strategic plan milestones.
Lead ongoing staff training and professional development strategy in workforce and career readiness trends for targeted audiences.
Serve as an active member of the agency Senior Leadership Team and Program Leadership Team.

Program Oversight & Team Management

Provide direct supervision to the education and training team (ESOL, HSE, workforce programs), ensuring program effectiveness and participant success, and align curricula with career pathways and workforce goals.
Foster a culture of excellence, accountability, and innovation within the workforce development team.
Oversee career navigation, job coaching, and barrier-reduction services that connect participants to employment, training, and credential pathways.
Oversee program evaluation, ensuring initiatives are evidence-based, outcomes-driven, and aligned with organizational goals.
Manage and oversee Digital Skills Hub training programs that prepare participants for today’s digital workplace.

Ensure youth and young adult workforce programming is strategically aligned with adult workforce training, creating coherent “kindergarten-to-career” pathways in collaboration with the Director of Youth Programs and related program managers.

Partnership Development & Collaboration

Work in close partnership with the Business Solutions Manager to cultivate and manage relationships with employers, industry partners, educational institutions, and community organizations, ensuring that employer engagement activities are integrated across adult and youth workforce programs.
Coordinate with Client Success and Enrollment to ensure that employer and partner feedback is reflected in recruitment, intake, and retention strategies.
Represent the agency in workforce development coalitions, advisory boards, and cross-sector initiatives that strengthen community impact.
Develop new partnerships to enhance career pathways and expand participant opportunities.
Identify and ensure organizational connections to essential support solutions for adult learners (i.e., transportation, technology, and childcare).

Data, Evaluation & Reporting

Utilize data and performance metrics to evaluate program effectiveness, inform decision-making, and support continuous improvement.
Analyze data to assess participant progress, job placements, credential attainment, and retention rates.
Prepare reports for funders, partners, and leadership to demonstrate program outcomes and community impact.

Funding, Compliance & Reporting

Assist in identifying and pursuing new funding opportunities, including grants, fee-for-service contracts, and employer-sponsored initiatives.
Partner with the Chief Program Officer and development staff to support grant writing and reporting related to workforce and adult education initiatives.
Ensure compliance with federal, state, and local regulations related to workforce programs.
Support budget development and track expenditures in collaboration with finance staff.

Qualifications

Bachelor’s degree in education, workforce development, nonprofit management, or a related field; master’s degree preferred.
At least 3 years of experience in workforce development, program management, or a related field, preferably within a nonprofit or public sector setting.
Demonstrated success in program design, implementation, and evaluation within a workforce or education setting.
Strong knowledge of workforce systems, employer engagement, and economic mobility strategies.
Proven ability to build and manage cross-sector partnerships.
Strong communication, facilitation, and stakeholder engagement skills.
Experience managing and developing high-performing teams.
Commitment to equity, inclusion, and serving diverse populations.
Intermediate computer proficiency and comfort with technology platforms used for data management and program delivery.
Some evening, weekend, and non-traditional working hours are required.

Core Values:

Empathy: We meet people where they are, without judgment.
Equity: We understand that different people will need different supports to succeed.
Impact: Our programs empower participants to be the best versions of themselves.
Readiness: Our organization pivots to meet community needs and our participants are prepared for work.
Accountability: We hold ourselves to the same high standards as our participants do.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to sit for extended periods while working at a desk or computer.
Occasionally required to stand or move around the office for meetings or other activities.
Ability to lift and carry objects weighing up to 20 pounds (e.g., files, office supplies).
Frequent use of hands and fingers for typing, writing, and handling office equipment (e.g., keyboards, mice, phones).
Ability to view and read computer screens, printed documents, and other visual materials for extended periods.
Occasionally required to bend, stoop, or reach for office supplies or equipment.

This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice.

Pay: $60,000.00 - $65,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

Work Location: Hybrid remote in Columbus, OH 43215

Quick Apply

Refine Your Search

retention representative jobs in columbus, oh

Director of Workforce Innovation

Transportation Broker

Insurance Sales Agent

New Business Development Representative

Entry Level Account Manager

Enrollment Administrator - Customer Support for Learning and Development

Remote Customer Service Representative

Member Service Specialist remote

Engagement & Retention Coordinator

College Admissions Representative (On-site in Columbus)

Customer Care Representative - Cardio Partners - Remote

Territory Sales Representative - Ohio Valley Region

Career Facilitator - Digital Equity

B2B Account Executive, Outside Sales

Senior Outside B2B Sales Executive

Assistant Community Manager

Staff Accountant

Dialysis Program Manager Registered Nurse - RN

Senior Customer Service Representative

Assistant Property Manager

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