Top 63 Senior technician innovation & technology Jobs in Columbus, Oh

Branch Workplace Technology - Product Delivery, Senior Associate -
JPMorganChase —Columbus, OH
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Health insurance
- Tuition reimbursement
Data Center Infrastructure Technician
E2 Optics —Columbus, OH
- Weekends as needed
- Construction site
- Office
- High school diploma or GED
- Paid holidays
- Dental insurance
Data Center Technician, DCC Communities
Amazon Data Services, Inc. —Dublin, OH
- $27.98 - $48.99 an hour
- 8 hour shift
- Computer Science
- Up to 50% travel
- Mid-level
- Employee assistance program
- 401(k) matching
Operations Technician
Williams Companies —New Albany, OH
- 12 hour shift
- Hybrid work
- Clean driving record
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- Health savings account
Lead Technician
E2 Optics —Columbus, OH
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Paid holidays
- Dental insurance
Electronics Technician 2 - Columbus, OH
M.C. Dean, Inc —Columbus, OH
- $30 - $44 an hour
- Full-time
- Clean driving record
- English
- Mid-level
- Paid parental leave
- Disability insurance
Data Center Technician, North Region, Military & Veterans Encouraged
Amazon Data Services, Inc. —New Albany, OH
- $27.98 - $48.99 an hour
- 8 hour shift
- Computer science
- Computer Science
- Up to 50% travel
- Employee assistance program
- 401(k) matching
R&D Senior Innovation Chemist
Bright Innovation Labs —New Albany, OH
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- English
Quick Apply
Electronics Technician 4 - Columbus, OH
M.C. Dean, Inc —Columbus, OH
- $36 - $60 an hour
- Full-time
- Clean driving record
- Inventory management
- English
- Paid parental leave
- Disability insurance
Data Center Engineering Operations Technician II, CMH58
Amazon Data Services, Inc. —Hilliard, OH
- $37.64 - $65.91 an hour
- Weekends as needed
- Military
- Mid-level
- Ability to climb stairs
- AD&D insurance
- Health insurance
Weed Scientist
The Scotts Miracle-Gro Company —Marysville, OH
- $77,200 - $90,800 a year
- Full-time
- Mid-level
- Analysis skills
- Math
- Health insurance
- Dental insurance
Data Center Cabling Supervisor | Sr. Technician
Align Communications —New Albany, OH
- Full-time
- Construction site
- 3 years
- Bachelor's degree
- Paid training
- Commuter assistance
Quick Apply
Electronics Technician 3 - Columbus, OH
M.C. Dean, Inc —Columbus, OH
- $32 - $46 an hour
- Full-time
- Clean driving record
- English
- Mid-level
- Paid parental leave
- Disability insurance
Senior Manager - Facilities
Lululemon —Columbus, OH
- $144,100 - $189,100 a year
- Overtime
- 5 years
- Ability to lift 50 pounds
- Analysis skills
- Health insurance
- Dental insurance
Infrastructure Technician III
Black Box —New Albany, OH
- Full-time
- Clean driving record
- Construction site
- Customer service
Quick Apply
DCEO Cluster Manager
Amazon Data Services, Inc. —New Albany, OH
- $153,200 - $254,500 a year
- Full-time
- 3 years
- Mentoring
- Senior level
- AD&D insurance
- Health insurance
6d
Lead Field Service Engineer – Automated Logic
Carrier —Westerville, OH
- $64,500 - $129,500 a year
- Full-time
- Customer service
- High school diploma or GED
- Ability to lift 50 pounds
- Wellness program
- Paid jury duty
Sr Technician
Owens Corning —Granville, OH
- Microsoft Outlook
- Forklift
- Residential
4d
Sr Production Technician - A/R Coat
Essilor and Subsidiaries —Groveport, OH
- Overtime
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Paid time off
12d
Capital Project Manager - Columbus, OH
Abbott Laboratories —Columbus, OH
- $113,300 - $226,700 a year
- Full-time
- 5 years
- Engineering
- Presentation skills
- Health insurance
- Tuition reimbursement
13d

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Branch Workplace Technology - Product Delivery, Senior Associate -

JPMorganChase -
Columbus, OH

Apply Now

Job Details

Full-time

Benefits

Health insurance
Tuition reimbursement
Retirement plan

Qualifications

Optimizing workflow processes
Statistics
Business analysis
Gap analysis
Data-driven problem-solving
Process improvement planning
Cross-functional communication

Full Job Description

JOB DESCRIPTION

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in the Branch Advocacy team, you function as a crucial liaison and analyst, between branch employees' technology issues and support models, to ensure a seamless experience for both our branch colleagues and clients. In this role, you will engage with branch leadership and colleagues, as well as help desk, operations, technology teams and product owners, to build relationships, proactively monitor, support, and drive the resolution of technology issues raised by our branch colleagues. To enable the products to continuously deliver value, analyze support models, focusing on identifying gaps or efficiencies that can be presented to key partners as opportunities for process improvement.

Job responsibilities

Provide support to help resolve branch technology issues as needed
Analyze branch issue tickets to identify opportunities for self service capabilities or improved help when chatting with a technician
Analyze branch support model escalations and non-escalations; ultimately resulting in recognizing gaps in process or efficiencies to improve the end to end support experience of our branch colleagues
Develop and maintain deep relationships with our Branch colleagues to understand and address their needs and concerns in support of their branch and customers.
Develop and maintain robust communication and support structures to bring together and organize teams to help facilitate the resolution of major incidents and ongoing technology issues.
Develop and maintain regular management and organization reporting of issues and the overall technology health of our branches.
Effectively communicate research-based data, efficiency and process improvement opportunities to partners at varying levels.

Required qualifications, capabilities, and skills

Demonstrates an understanding of the branch employee's workplace journey, and works towards providing a more efficient and healthier environment for our partners
3+ years of business analytics, business management, strategy, or related experience
Identifies process and product gaps and areas of opportunity
Breaks down complex challenges into key problems to solve, while identifying process and support model gaps and other areas of opportunity
Comfortable working in dynamic environments with incomplete data to develop directionally correct answers
Comfortable challenging the status quo, supported by research-based analysis
Strong analytical, technical, and statistical skill. Ability to synthesize/analyze diverse information, develop and recommend strategies, and make decisions
Demonstrate structured thinking, curiosity, and effective communication, with excellent written skills
Demonstrate ability to execute via internal partnerships with other organizations with the ability to influence people at all levels across a broad variety of job functions, sometimes without formal authority.
Excellent problem-solving skills. Structured thinker, effective communicator with excellent written and oral communication skills, possessing the ability to convey complex information - simply and clearly - to senior business leaders
Bachelor's degree or equivalent experience required.

Preferred qualifications, capabilities, and skills

Developed knowledge of the product development life cycle
Experience with issue management for hardware and software/technology, that relate to banking or financial services.
Exhibit strong personal responsibility and accountability for delivering high-quality work

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

Apply Now

Refine Your Search

senior technician innovation & technology jobs in columbus, oh

Branch Workplace Technology - Product Delivery, Senior Associate -

Data Center Infrastructure Technician

Data Center Technician, DCC Communities

Operations Technician

Lead Technician

Electronics Technician 2 - Columbus, OH

Data Center Technician, North Region, Military & Veterans Encouraged

R&D Senior Innovation Chemist

Electronics Technician 4 - Columbus, OH

Data Center Engineering Operations Technician II, CMH58

Weed Scientist

Data Center Cabling Supervisor | Sr. Technician

Electronics Technician 3 - Columbus, OH

Senior Manager - Facilities

Infrastructure Technician III

DCEO Cluster Manager

Lead Field Service Engineer – Automated Logic

Sr Technician

Sr Production Technician - A/R Coat

Capital Project Manager - Columbus, OH

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