Top 84 Service csr Jobs in Columbus, Oh

Customer Service Representative (CSR)
M S International, Inc —Columbus, OH
- $18.75 - $21.75 an hour
- Overtime
- Spanish
- Microsoft Outlook
- Word processing
- Disability insurance
- Health insurance
Customer Service Rep (Wed - Sat, 3:00pm - 1:00am)
Saddle Creek Logistics Services —Groveport, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health savings account
- Disability insurance
Lead CSR/Teller - Columbus, OH - Full-Time
Fifth Third Bank —Columbus, OH
- Full-time
- Mid-level
- Office
- High school diploma or GED
9d
Customer Service Representative I (Call Center)
Impact Community Action —Columbus, OH
- $18 an hour
- Extended hours
- High school diploma or GED
- Driver's License
- Travel
Quick Apply
CSR - Customer Service Representative
American Power & Light —Westerville, OH
- $32,000 - $39,000 a year
- 8 hour shift
- No experience needed
- Office
- Typing
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
TridentCare —Columbus, OH
- $14.00 - $15.50 an hour
- 8 hour shift
- Computer literacy
- Writing skills
- High school diploma or GED
- Paid holidays
- Disability insurance
Float CSR/Teller- Dublin, OH - Full Time
Fifth Third Bank —Dublin, OH
- Full-time
- Office
- High school diploma or GED
- Travel
2d
Entry Level Medical Billing CSR
ENGAGE Healthcare Business Services —Columbus, OH
- $14.25 an hour
- Part-time
- Computer literacy
- No experience needed
- US work authorization
- Paid holidays
- Dental insurance
Quick Apply
Customer Service Advisor 1 - Float
WesBanco Bank, Inc. —Upper Arlington, OH
- Urgently hiring
- Microsoft Outlook
- Writing skills
- Mid-level
BANK TELLER (CSR) - PART TIME
United Midwest Savings Bank —Columbus, OH
- $16.50 - $17.50 an hour
- Part-time
- Office
- High school diploma or GED
- Communication skills
- Paid time off
Quick Apply
Overnight Customer Service Representative Bilingual Preferred
PLS —Columbus, OH
- $13 - $15 an hour
- Weekends as needed
- Fair chance
- Financial services
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Relationship Banker
Ohio State Bank —Upper Arlington, OH
- From $19 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Billing Specialist/ CSR for Fast paced Appliance Service Company
Capital City Appliance Service, Inc. —Columbus, OH
- $18 - $25 an hour
- Full-time
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative Lead - New Albany
WesBanco Bank, Inc. —Columbus, OH
- Microsoft Outlook
- Computer literacy
- Mid-level
2d
Lead CSR/Teller - Powell, OH - Full-Time
Fifth Third Bank —Powell, OH
- Full-time
- Mid-level
- Office
- High school diploma or GED
3d
Customer Sales & Service Representative
1100 Applied Industrial Technologies, Inc. —Columbus, OH
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer literacy
- Tuition reimbursement
- Paid time off
4d
CSR - CPAP Resupply Rep
Monitor Medical, Inc. —Reynoldsburg, OH
- $16 - $18 an hour
- Part-time
- Writing skills
- High school diploma or GED
- Typing
Quick Apply
17h
Counter Sales Representative
Gustave A Larson Company —Columbus, OH
- Overtime
- Background check
- Basic math
- Pass drug screening
- 401(k)
- Paid time off
Quick Apply
Veterinary Assistant / Client Service Representative
Galena Veterinary Care —Galena, OH
- $16 - $19 an hour
- Full-time
- Vital signs
- Inventory management
- Patient care
- Paid time off
Quick Apply
8d
Customer Service Representative
ODW Logistics Inc —Groveport, OH
- Research
- High school diploma or GED
- Communication skills
Quick Apply
1d

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Customer Service Representative (CSR)

M S International, Inc -
Columbus, OH

Apply Now

Job Details

Full-time
$18.75 - $21.75 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Outlook
Word processing
High school diploma or GED
Math
Customer support

Full Job Description

Sales Jobs
Location: Columbus, OH

Summary: The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. Front-desk duties include guiding customers through the showroom and assisting with product selection. The role also involves backend operations such as processing orders and coordinating logistics. CSRs play a crucial role in delivering outstanding service, ensuring customer satisfaction, and upholding company standards.

Work Hours: Monday to Friday from 09:00 AM to 05:00 PM, 2 Saturday(s) a month from 09:00 AM to 12:00 PM
Seniority Level: Entry Level
Employment Type: Full-time

Compensation: This hourly, non-exempt position pays from $18.75 to $21.75 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $40,000 and $54,400 annually, or more, depending on experience, overtime hours, and bonuses.

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

Provide exceptional customer service through phone, email, and in-person interactions.
Build and nurture strong customer relationships.
Assist customers in selecting the appropriate products for their needs.
Retrieve and bring product samples to customers in the showroom
Address customer issues related to transactions, deliveries, and products
Accurately maintain customer contact information and transaction records.
Follow up with customers on quotes, inquiries, and sales opportunities.
Process sales transactions, payments, and generate sales orders.
Schedule deliveries and coordinate logistics for material shipments.
Create shipping orders and packing lists.
Answer inbound sales calls and proactively make outbound calls.
Ensure showroom displays are maintained to the highest standards.
Monitor stock levels to ensure efficient processing of customer orders.
Support trade customers by understanding their project needs and recommending suitable MSI materials.
Maintain marketing materials for easy customer access.
Collaborate with Sales Representatives to keep account transactions and inventory up to date.
Stay informed about company products and services.
Perform additional duties as required.

Additionally the candidate must meet the following Education and/or Experience requirements:

High School Diploma required; some college coursework preferred.
Minimum of 1 year of customer service experience.
Strong communication skills with a positive, solution-oriented approach.
Attentive to customer needs and details.
Proven ability to manage multiple tasks simultaneously.
Goal-oriented with a focus on delivering excellent customer service.
Strong math skills and the ability to perform quick calculations.
Proficient with PCs and navigating a multi-window environment.
Intermediate skills in MS Outlook, Word, and Excel.
Bilingual (Spanish) preferred.

This role has the following physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.

Benefits: MSI offers a comprehensive benefits package designed to support and reward our employees. Depending on the role, this may include:

Referral, holiday, and annual bonuses or commission opportunities
Eligibility for an annual merit-based increase
Paid Time Off
Medical, Dental, and Vision Insurance
Company-paid Short Term and Long Term disability;
Company-paid Life Insurance
Tuition Reimbursement
Traditional and Roth 401(k) plans with company matching contributions
Charitable donation matching programs
Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.

About MSI: Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

Over the years, MSI has been the recipient of many prestigious awards including:

Top 5 fastest growing companies - OC Business Journal
Supplier Diversity Award - Home Depot
#1 Flooring Distributor multiple years in a row - Floor Covering Weekly
Top Workplaces Award winner multiple times - Top Workplaces
MSI Founder named the Entrepreneur of the Year - Ernst and Young

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.

#MSI

Apply Now

Refine Your Search

service csr jobs in columbus, oh

Customer Service Representative (CSR)

Customer Service Rep (Wed - Sat, 3:00pm - 1:00am)

Lead CSR/Teller - Columbus, OH - Full-Time

Customer Service Representative I (Call Center)

CSR - Customer Service Representative

Customer Service Representative

Float CSR/Teller- Dublin, OH - Full Time

Entry Level Medical Billing CSR

Customer Service Advisor 1 - Float

BANK TELLER (CSR) - PART TIME

Overnight Customer Service Representative Bilingual Preferred

Relationship Banker

Billing Specialist/ CSR for Fast paced Appliance Service Company

Customer Service Representative Lead - New Albany

Lead CSR/Teller - Powell, OH - Full-Time

Customer Sales & Service Representative

CSR - CPAP Resupply Rep

Counter Sales Representative

Veterinary Assistant / Client Service Representative

Customer Service Representative

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