Top 211 Service hotel general Jobs in Columbus, Oh

Front Desk Agent
DoubleTree Dublin —Dublin, OH
- $16 - $18 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Home2 Suites by Hilton Columbus Downtown —Columbus, OH
- $16 a year
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Courtyard - Columbus Airport —Columbus, OH
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Agent
Hampton Inn Columbus/Easton —Columbus, OH
- $16 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Guest Service Agent
Columbus Polaris Staybridge Suites —Columbus, OH
- $16 - $17 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
4d
Front Desk Agent
Image Hotel Management —Grove City, OH
- 8 hour shift
- Computer literacy
- Hotel
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Staff
The Plaza Hotel —Columbus, OH
- $16 - $18 an hour
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
Quick Apply
4d
Front Desk Agent
Columbus Polaris Residence Inn by Marriott —Columbus, OH
- $15 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Full-Time PBX - Telephone Operator
Hyatt Regency Columbus —Columbus, OH
- Weekends as needed
- Computer literacy
- Hotel
- Ability to sit for extended periods
- Commuter assistance
- Dental insurance
Front Desk Agent
HomeTowne Studios & Suites by Red Roof —Columbus, OH
- $15.00 - $15.50 an hour
- Full-time
- Basic math
- English
- Hotel
- Health insurance
- Dental insurance
6d
Guest Service Representative
Holiday Inn Express and Suites —New Albany, OH
- From $16 an hour
- 8 hour shift
- No education required
- Computer literacy
- Hotel
- Paid time off
- Employee discount
Quick Apply
General Manager
SpringHill Suites Columbus West-Hilliard —Columbus, OH
- $60,000 - $80,000 a year
- Full-time
- Mid-level
- Hotel
- Mentoring
Quick Apply
12d
Laundry Attendant
Hampton Inn Columbus/Easton —Columbus, OH
- $15 - $16 an hour
- Full-time
- 18 years or older
- No experience needed
- Hotel
- Health savings account
- AD&D insurance
Quick Apply
Assistant General Manager
MCR Hotels —Dublin, OH
- $50,000 - $55,000 a year
- Weekends as needed
- 18 years or older
- Word processing
- English
- Health insurance
- Dental insurance
Quick Apply
Assistant General Manager
Courtyard - Columbus Airport —Columbus, OH
- $45,000 - $55,000 a year
- Weekends as needed
- 18 years or older
- Sales
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
CASINO HOST
Hollywood Casino at Columbus —Columbus, OH
- $55,000 a year
- Full-time
- Sales
- Basic math
- English
- Health insurance
- Paid time off
Night Auditor
The Ohio State University —Columbus, OH
- Full-time
- Background check
- Pass drug screening
- Mid-level
10d
Night Auditor
Courtyard - Columbus Airport —Columbus, OH
- Part-time
- Hotel
- High school diploma or GED
- Team management
- Health savings account
- AD&D insurance
Quick Apply
Guest Service Agent
TWIN TIER HOSPITALITY —Columbus, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
Hilton Easton- Asst. Director of Human Resources
Hilton Columbus At Easton —Columbus, OH
- $70,000 - $75,000 a year
- Full-time
- Background check
- CPR Certification
- Writing skills
- Health savings account
- Health insurance
Quick Apply

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service hotel general jobs near columbus, oh

Front Desk Agent

DoubleTree Dublin -
Dublin, OH

Quick Apply

Job Details

Part-time
$16 - $18 an hour

Qualifications

Customer communication
Employee relationship building
High school diploma or GED

Full Job Description

The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner.

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel’s system, verifying reservation details, address, and payment information.
Promote and enroll guests in the hotel’s loyalty program, providing recognition and benefits to members.
Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts.
Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges.
Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary.
Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy.
Assist with hotel shuttle or transportation services, ensuring timely and courteous service.
Assist guests with luggage upon arrival and departure.
Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests.
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes.
Be aware of and prepare for incoming VIP guests.
Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager.
Exhibit a positive and cooperative attitude as part of the team.
Communicate effectively with coworkers and contribute to a supportive work environment.
Handle and account for keys properly.
Understand and adhere to emergency procedures and security policies.
Ensure the confidentiality and protection of guest room numbers.
Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue.
Must maintain a neat, clean, and well-groomed appearance in accordance with company standards

Qualifications:

Education: High School diploma or equivalent.

Experience: Prior experience in a customer service role preferred.

Strong verbal and written communication skills.
Basic computer skills.
Knowledge of the hotel, its services, and the surrounding area.
Ability to stand for extended periods, up to 8 hours.
Ability to lift up to 15 lbs on occasion.
Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.

Quick Apply

Refine Your Search

service hotel general jobs in columbus, oh

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Guest Service Agent

Front Desk Agent

Front Desk Staff

Front Desk Agent

Full-Time PBX - Telephone Operator

Front Desk Agent

Guest Service Representative

General Manager

Laundry Attendant

Assistant General Manager

Assistant General Manager

CASINO HOST

Night Auditor

Night Auditor

Guest Service Agent

Hilton Easton- Asst. Director of Human Resources

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