Top 382 Service managers Jobs in Columbus, Oh

Document Services Center Supervisor
Vorys, Sater, Seymour and Pease LLP. —Columbus, OH
- $80,000 - $95,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Disability insurance
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Customer Service Supervisor
DHL —Canal Winchester, OH
- $60,000 - $90,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Team management
- Paid holidays
- Health insurance
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13d
Customer Service Team Leader
battleface —Columbus, OH
- Full-time
- Remote
- Mid-level
- Leadership
- 2 years
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7d
Service and Support Administration Supervisor
Delaware County, OH —Delaware, OH
- $67,216.26 - $86,743.60 a year
- Weekends as needed
- Experience working with individuals with developmental disabilities
- Clean driving record
- Mid-level
- Health insurance
- Dental insurance
LEAD CUSTOMER SERVICE REPRESENTATIVE
US Defense Finance and Accounting Service —Whitehall, OH
- $52,654 - $68,452 a year
- Part-time
- Background check
- Pass drug screening
- Research
2d
Executive Team Leader Service & Engagement - Columbus Area
Target —Columbus, OH
- $64,000 - $128,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
(USA) Manager, Facility Services
Walmart —Reynoldsburg, OH
- $90,000 - $180,000 a year
- Full-time
- High school
- Engineering
- Mid-level
- Paid jury duty
- Disability insurance
Project Manager - Restaurant Services
The Wendy's Company —Dublin, OH
- $105,000 - $184,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Parental leave
- Employee assistance program
Project Manager - Restaurant Services
Wendy's —Dublin, OH
- $105,000 - $184,000 a year
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Parental leave
- Employee assistance program
Customer Success Manager - Engineering Services & Platforms (ESP)
JPMorganChase —Columbus, OH
- $118,750 - $187,500 a year
- Full-time
- 5 years
- Senior level
- Communication skills
- Health insurance
- Tuition reimbursement
9d
Manager, Medical Staff Services
OhioHealth —Columbus, OH
- Full-time
- Word processing
- Office
- Bachelor's degree
4d
Corporate Safety Director
ProSearch Intl. —Columbus, OH
- Up to $140,000 a year
- Construction site
- 5 years
- Bachelor's degree
- Continuing education credits
- Health insurance
Conference Services Manager
Makeready LLC —Columbus, OH
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- Hotel
- Communication skills
- Loan repayment program
- Health insurance
4d
Administrative Manager of Rehab Services/Grant Medical Center
OhioHealth —Columbus, OH
- Full-time
- Hospital
- 5 years
- Inpatient
Customer Service Lead Coordinator
Aramark —Groveport, OH
- $22 - $25 an hour
- Writing skills
- Mid-level
- Organizational skills
- Disability insurance
- Health insurance
Manager of Family Services
Lifeline of Ohio —Columbus, OH
- Full-time
- Hybrid work
- Nursing
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Health savings account
Quick Apply
Manager Protective Services
OhioHealth —Pickerington, OH
- Full-time
- Microsoft Word
- Microsoft Excel
- Hospital
11d
Front End Service Team Supervisor
Walmart —Columbus, OH
- $20 - $33 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
13d
Driver Supervisor - Pharmacy Services
Cardinal Health —Columbus, OH
- $67,500 - $86,670 a year
- Overtime
- 18 years or older
- Customer service
- Computer literacy
- Paid parental leave
- Health savings account
Manager, Environmental Services
OhioHealth —Columbus, OH
- Full-time
- Hospital
- 3 years
- High school diploma or GED

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Document Services Center Supervisor

Vorys, Sater, Seymour and Pease LLP. -
Columbus, OH

Quick Apply

Job Details

Full-time
$80,000 - $95,000 a year

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Parental leave
Vision insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Join a team where exceptional client service is a daily standard, and mutual respect and care are paramount. We offer competitive salaries, immediate benefits, and professional growth opportunities. Our culture emphasizes collaboration and innovation to deliver smarter solutions for our clients. Apply today to become part of the Vorys team in our Columbus office!

Position Summary:

The Document Services Center (DSC) Supervisor is responsible for supervising all DSC roles in all offices and the Columbus Reception roles, including hiring, setting performance goals, holding staff accountable, documenting performance discussions, conducting and coordinating onboarding and training, and monitoring and balancing workloads using Freshservice data. The DSC Supervisor will coordinate projects and implement changes in DSC and Reception to meet the Firm’s operational objectives while maximizing resources. This position will develop the departmental plan for DSC, which includes procedures, goals, and implementation of guidelines for improved productivity, efficiency, and customer service.

Essential Functions:

Oversee the activities of the DSC and Columbus Reception to ensure the department delivers high-quality, timely work product in the most efficient manner. Utilize the Freshservice ticketing system and data to determine process improvements, staff productivity, staff training needs, etc.
Coordinate overall workflow and workload balancing for the department to meet deadlines.
Manage DSC staff in all offices. Manage Columbus Reception function and staff. Prepare and conduct performance discussions and train staff to enhance their knowledge of the department’s day-to-day operations and DSC protocols. Set performance goals and follow up with staff to assist in keeping on track. Motivate employees to achieve their goals. Approve Essential Time. Conduct interviews of prospective employees and onboard those selected. Document and manage disciplinary issues.
Assist all offices as needed with overflow work, larger projects, legal assistant vacations, and document-related issues. Ensure all workflow needs are being met firm wide.
Identify training needs of staff and engage with the appropriate resources to ensure training is delivered.
Ensure continuous improvement in the use of computer software through state-of-the-art training initiatives, such as Generative AI.
Facilitate programs and initiatives to improve productivity, efficiency and customer service.

Knowledge, Skills and Abilities:

Demonstrated leadership and people-management skills
Advanced organizational, prioritization, and time-management skills
Ability to adapt quickly to changing priorities, deadlines, and workload demands
Exceptional interpersonal and customer-service skills; strong verbal and written communication
Strong attention to detail and commitment to accuracy and quality
Team-oriented, collaborative approach with the ability to lead by example
Strong critical thinking and problem-solving skills across multiple software applications
Strong inclination for process improvement, seeking efficiencies that increase customer service and results
Advanced MS Word skills, including complex formatting, styles, and use of track changes
Intermediate MS Excel and MS PowerPoint skills
Intermediate digital transcription skills
Intermediate to advanced PDF skills, including conversion and cleanup; Bates labeling; redaction; creating and editing form fields; and revising a PDF
Working knowledge of eFiling
Working knowledge of legal support applications and databases (Viewpoint, Summation, Magnum, or similar platforms)
Knowledge of Generative AI tools
Knowledge of existing Firm systems and procedures preferred

Education and Experience:

High school diploma or equivalent required.
Associate’s or Bachelor’s Degree preferred.
Minimum of 5 years experience in similar field.
Minimum of 3 years supervisory experience required.
Legal office or word processing department experience required.

The expected pay scale for this position is $80,000.00-$95,000.00 and represents our good faith estimate of the starting rate of pay at the time of posting. The actual compensation offered will depend on factors such as your qualifications, relevant experience, education, work location, and market conditions.

At Vorys, we are dedicated to fostering a workplace where employees can succeed both personally and professionally. We offer competitive compensation along with a robust benefits package designed to support your health, well-being, and long-term goals. Our benefits include medical, dental, vision, FSA, life and disability coverage, paid maternity & parental leave, discretionary bonus opportunity, family building resources, identity theft protection, a 401(k) plan with discretionary employer contribution potential, and paid sick, personal and vacation time. Some benefits are provided automatically, while others may be available for voluntary enrollment. You’ll also have access to opportunities for professional growth, work-life balance, and programs that recognize and celebrate your contributions.

Equal Opportunity Employer:

Vorys does not discriminate in hiring or terms and conditions of employment because of an individual’s sex (including pregnancy, childbirth, and related medical conditions), race, age, religion, national origin, ancestry, color, sexual orientation, gender identity, gender expression, genetic information, marital status, military/veteran status, disability, or any other characteristic protected by local, state or federal law. Vorys only hires individuals authorized for employment in the United States.

Vorys is committed to providing reasonable accommodations to qualified individuals in our employment application process unless doing so would constitute an undue hardship. If you need assistance or an accommodation in our employment application process due to a disability; due to a limitation related to, affected by, or arising out of pregnancy, childbirth, or related medical conditions; or due to a sincerely held religious belief, practice, or observance, please contact Julie McDonald, CHRO. Our policy regarding requests for reasonable accommodation applies to all aspects of the hiring process.

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Refine Your Search

service managers jobs in columbus, oh

Document Services Center Supervisor

Customer Service Supervisor

Customer Service Team Leader

Service and Support Administration Supervisor

LEAD CUSTOMER SERVICE REPRESENTATIVE

Executive Team Leader Service & Engagement - Columbus Area

(USA) Manager, Facility Services

Project Manager - Restaurant Services

Project Manager - Restaurant Services

Customer Success Manager - Engineering Services & Platforms (ESP)

Manager, Medical Staff Services

Corporate Safety Director

Conference Services Manager

Administrative Manager of Rehab Services/Grant Medical Center

Customer Service Lead Coordinator

Manager of Family Services

Manager Protective Services

Front End Service Team Supervisor

Driver Supervisor - Pharmacy Services

Manager, Environmental Services

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