Top 333 Site training coordinator Jobs in Columbus, Oh

Patient Experience Coordinator
The Ohio State University Wexner Medical Center —Columbus, OH
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Disability insurance
Care Coordinator
CompDrug —Columbus, OH
- Online Application
- Hospital
- Computer literacy
- Adults
- Loan repayment program
- Health insurance
Quick Apply
12d
Coordinator, Office Services
State Teachers Retirement System of Ohio —Columbus, OH
- $22.69 - $25.53 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
- Free parking
- Health insurance
Admissions Coordinator
Select Specialty Hospital - Columbus Vic Village(Grant) —Columbus, OH
- $21 - $30 an hour
- 8 hour shift
- Customer service
- Medical office experience
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply
Workplace Experience Coordinator
US AMR-Jones Lang LaSalle Americas, Inc. —New Albany, OH
- $55,300 - $80,200 a year
- Online Application
- Microsoft Outlook
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
14d
Site Training Coordinator
Kenco Logistics —Columbus, OH
- $19.31 - $28.93 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
- Paid parental leave
- Health savings account
Quick Apply
7d
Certified Learning and Dev Coordinator
DHL —Westerville, OH
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
5d
Clinical Research Coordinator
OhioHealth —Columbus, OH
- Full-time
- Mid-level
- Bachelor's degree
- Travel
CRES Coordinator
Syneos - Clinical and Corporate - Prod —Westerville, OH
- $40,900 - $69,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Employee stock purchase plan
- Health insurance
7d
Site Training Coordinator
Kenco —Columbus, OH
- $19.31 - $28.93 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
- Paid parental leave
- Health savings account
7d
Executive Program Coordinator/Executive Assistant I
OhioHealth —Columbus, OH
- Full-time
- 5 years
- Mid-level
- Office
7d
Registration Coordinator Lead
The Ohio State University Wexner Medical Center —Columbus, OH
- Full-time
- Background check
- Pass drug screening
- Mid-level
22h
Unit Coordinator - Emergency Department - Days
Mount Carmel —Columbus, OH
- 12 hour shift
- Surgery
- Administrative experience
- High school diploma or GED
- Relocation assistance
- Health insurance
12d
Project Coordinator
Hatzel & Buehler Inc —Columbus, OH
- $70,000 - $90,000 a year
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
6d
Associate HRBP Coordinator
Zenni Optical —Obetz, OH
- $55,000 - $75,000 a year
- Google Workspace
- Mid-level
- Children
- Health savings account
- AD&D insurance
Quick Apply
DME Coordinator
Pacesetter Health —Gahanna, OH
- No weekends
- Ability to walk for extended periods
- Computer literacy
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
14d
Staff Scheduling Coordinator - Contingent/IRP
The Ohio State University Wexner Medical Center —Columbus, OH
- Part-time
- Background check
- Pass drug screening
- Mid-level
Patient Experience Coordinator
The Ohio State University —Columbus, OH
- $18.37 - $23.99 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Research
11d
Scheduling Lead Coordinator
The Ohio State University Wexner Medical Center —Columbus, OH
- Full-time
- Background check
- Pass drug screening
- Mid-level
8d
Office Coordinator
BoldAge PACE —Columbus, OH
- Full-time
- Pass drug screening
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
14d

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Patient Experience Coordinator

The Ohio State University Wexner Medical Center -
Columbus, OH

Apply Now

Job Details

Full-time

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance
Loan forgiveness
Retirement plan
Prescription drug insurance

Qualifications

Optimizing workflow processes
Customer communication
Program design
Guest relations
Employee relationship building
De-escalation techniques
Data interpretation
Process improvement planning

Full Job Description

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [email protected] . If you have questions while submitting an application, please review these frequently asked questions .

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please l og in to Workday to use the internal application process.

Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:

Patient Experience Coordinator

Department:

James | Patient Experience

Scope of Position

The Patient Experience Coordinator develops, implements, and coordinates programs and services that promote a positive patient experience. The Coordinator identifies patient needs, spearheads complaint and grievance resolution, is responsible for data entry and analyses, and models excellent service to patients and visitors; builds relationships with patients, families, and staff to create an environment for optimum patient satisfaction; is a resource for unit level staff and managers, as well as less experienced staff within the departments of patient experience; works independently to meet system-wide objectives.

Position Summary

The Patient Experience Coordinator provides personalized guidance and support that promotes a positive patient and family experience throughout the care continuum. The position builds relationships with patients, families, and staff to create an environment for optimum patient satisfaction. In addition, this position is responsible for providing training, coaching, mediation/issue resolution, project support, and data entry and analysis.

The Patient Experience Coordinator functions include responding to patient, family, and visitor concerns; using excellent verbal and written communication skills; employing intervention, diplomacy, and conflict management skills and strategies; and using service recovery approaches to resolve issues. This position assists in providing training to physicians, residents, students, and staff on appropriate behaviors; employing conflict resolution tactics, responses, and skills to promote positive perceptions; and improving processes to elevate the service levels provided to patients, families, and visitors. This position supports the Patient Experience Department by sharing information and analysis, providing team leadership for service improvement initiatives, and supporting department operations.

Minimum Requirements:

Bachelor’s Degree in a related field or equivalent combination of education and experience.
Two (2) years previous experience in patient experience or healthcare customer service required. 2-4 years of relevant experience preferred.
Excellent verbal and written communication skills; strong customer service, interpersonal, conflict resolution, problem solving, and program planning skills.
Ability to work effectively with all levels of the organization, patients, and visitors.
Ability to work independently on assigned projects.
Ability to analyze and interpret data and integrate raw data into actionable process improvements.
Attend ongoing annual patient relations training.
Continued demonstration of competence to meet position responsibilities.
Maintains knowledge of the Medical Center’s policies and procedures and functions within those guidelines.
Maintains positive patient and guest relations.

Our Comprehensive Employee Benefits Include

An array of retirement plan options, each with a generous employer contribution.
Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
Paid vacation and sick leave, including short and long-term disability and paid parental leave.
Get the most out of the Public Service Loan Forgiveness program.
And much more!

Career Roadmap:

CAREER LEVEL: S2

Additional Information:

Location:

James Cancer Hospital (0375)

Position Type:

Regular

Scheduled Hours:

Shift:

Second Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The university is an equal opportunity employer, including veterans and disability.

Apply Now

Refine Your Search

site training coordinator jobs in columbus, oh

Patient Experience Coordinator

Care Coordinator

Coordinator, Office Services

Admissions Coordinator

Workplace Experience Coordinator

Site Training Coordinator

Certified Learning and Dev Coordinator

Clinical Research Coordinator

CRES Coordinator

Site Training Coordinator

Executive Program Coordinator/Executive Assistant I

Registration Coordinator Lead

Unit Coordinator - Emergency Department - Days

Project Coordinator

Associate HRBP Coordinator

DME Coordinator

Staff Scheduling Coordinator - Contingent/IRP

Patient Experience Coordinator

Scheduling Lead Coordinator

Office Coordinator

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