Top 349 Specialist it solutions Jobs in Columbus, Oh

Customer Solutions Specialist
Impact.com —Columbus, OH
- $65,000 - $75,000 a year
- Hybrid work
- Office
- SQL
- Analysis skills
- Paid time off
- Parental leave
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Middleware Analyst (Infrastructure Specialist 1)
State of Ohio - Medicaid —Columbus, OH
- $34.53 - $50.66 an hour
- Overtime
- Computer Science
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
9d
IT Support Specialist
Pepper Construction —Dublin, OH
- Full-time
- Mid-level
- Windows
- 3 years
- Paid holidays
- Loan repayment program
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10d
Software Support Specialist I
Vargo Integrated Systems —Dublin, OH
- Full-time
- Computer science
- Computer Science
- Bachelor's degree
- Paid holidays
- Disability insurance
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Document Control Specialist II
HNTB Corporation —Columbus, OH
- $66,406.79 - $99,610.19 a year
- Full-time
- Mid-level
- Office
- 3 years
Fraud and Abuse Investigator / CPC - Remote
Sentara Workforce Solutions, LLC —Columbus, OH
- $25.60 - $42.67 an hour
- Overtime
- Remote
- Mid-level
- Bachelor's degree
- 2 years
- 403(b) matching
- Paid parental leave
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11h
School Psychologist - 26.27 School Year
PSI Solutions —Columbus, OH
- Contract
- School experience
- Mid-level
- Master's degree
- Continuing education credits
- Health insurance
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School Based Speech Language Pathologist
PSI Solutions —Columbus, OH
- Contract
- School experience
- Mid-level
- Master's degree
- Continuing education credits
- Health insurance
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Retailer Relationship and Execution Specialist
ACO-US —Lewis Center, OH
- $17.98 - $22.11 an hour
- Full-time
- Microsoft Outlook
- Sales
- Merchandising
- Health insurance
- Dental insurance
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Entry Level Sales and Marketing Specialist
Pinnacle Management Inc —Hilliard, OH
- $50,000 - $65,000 a year
- Full-time
- 18 years or older
- Residential
- Business development
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Direct Sales Agent Specialist (2874)
Direct Auto —Grove City, OH
- $20 an hour
- Online Application
- Office
- US work authorization
- Fair chance
- Paid training
- Paid holidays
Retro Commissioning Engineer, AMER-Central ACx
Amazon Data Services, Inc. —Columbus, OH
- $96,600 - $160,000 a year
- Full-time
- Senior level
- Commercial
- AD&D insurance
- Health insurance
1d
Retro Commissioning Engineer Lead, AMER-Central ACx
Amazon Data Services, Inc. —Columbus, OH
- $116,800 - $160,000 a year
- Full-time
- Senior level
- 4 years
- Commercial
- AD&D insurance
- Health insurance
SY 26-27 School Physical Therapist - PT (Part Time)
PediaStaff —Columbus, OH
- $46 - $56 an hour
- Contract
- Physical & Rehabilitation Medicine
- Mid-level
- Master's degree
- Travel reimbursement
- Flexible schedule
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Bulk Sales Specialist
Airgas —Columbus, OH
- $70,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- Engineering
- Travel reimbursement
- Paid jury duty
Multi-Location Branch Customer Service Specialist
Sherwin-Williams —Columbus, OH
- $17.50 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Multi-Location Customer Service Specialist
Sherwin-Williams —Columbus, OH
- $17.50 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
4d
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Columbus, OH
- $17.50 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
6d
DevSecOps Engineer / Platform Application SME
Advanced Technological Solutions, LLC —Columbus, OH
- Full-time
- In-person
- Senior level
- Communication skills
- Health insurance
- Dental insurance
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2d
Outside Sales Representative
REXEL —Hilliard, OH
- Full-time
- Hybrid work
- Ability to walk for extended periods
- ERP systems
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply

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Customer Solutions Specialist

Impact.com -
Columbus, OH

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Job Details

$65,000 - $75,000 a year

Benefits

Internet reimbursement
RSU
Paid time off
Parental leave
Dependent health insurance coverage
Gym membership

Qualifications

Customer communication
Technical Proficiency

Full Job Description

About impact.com
impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com:

impact.com's global support organization is launching a brand new team in our Columbus office. This role is one of ten new positions, all starting at the same time, to launch the new team. Our global support team handles all customer queries for the thousands of brands and millions of partners in the impact.com ecosystem. We are responsible for making interactions with impact.com a delight across all surfaces. We help users navigate the platform and address any issues that arise, acting as the voice of the customer and providing critical input to our product & engineering teams.

The global team spans the US, South Africa, Singapore, Malaysia, Japan, and Australia, supporting customers in every country worldwide. Working in the team requires technical aptitude, curiosity, and a genuine passion for service and delivering memorable customer experiences. Great candidates embody those values, along with meticulous attention to detail and the ability to handle customers in every state of mind (from extremely happy to extremely unhappy).

Our business is scaling rapidly, and how we support our customers is at the heart of what we do. Come join us and help build the future of this team. Work in our Columbus office is in-office three days a week, in one of two assigned shifts (8:00 a.m. - 5:00 p.m. or 10:00 a.m. - 7:00 p.m.). You may request your preferred shift, and we will assign new team members based on the number of requests for each shift and the team's needs.

What You'll Do:

Provide delightful customer support during either US Eastern or US Pacific time hours through chat, email, and ticketing systems for our global user base.
Act as the first point of contact and a trusted guide for thousands of brands and partners, helping them navigate the platform and troubleshoot any issues that arise.
Investigate and troubleshoot user challenges by replicating client experiences, testing features, and identifying root causes.
Serve as the voice-of-the-customer, gathering critical feedback and collaborating with cross-functional teams to enhance client satisfaction and continuously improve platform performance.
Help shape the future of our customer support organization as a foundational member of our new Columbus-based team.

What You Bring:

2+ years of experience in Front-End Web Development or Technical Customer Support, ideally within a SaaS environment.
Phenomenal written communication skills, with an ability to be clear, concise, and professional across multiple channels.
Strong technical troubleshooting skills and a proven ability to simplify complex issues for non-technical users.
Quick thinking with strong analytical skills, and the capability to manage many different communication threads on diverse topics simultaneously.
Comfortable working with tools and concepts like APIs, FTP, SQL, JavaScript, and HTML.
A genuine curiosity and the technical aptitude required to master a complex software platform.
Meticulous accuracy and a high standard for the quality of your work.
The resilience and presence to handle customers in every state of mind, from delighted to frustrated, while maintaining a professional demeanor.
Strong internal motivation, a passion for service, and a drive to deliver memorable customer experiences.

Nice to Have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary Range:

Salary Range: $65,000 - $75,000 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the applicant's skills, qualifications, and experience, as well as the position's requirements. The Company reserves the right to modify this pay range at any time.

Benefits and Perks:

At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.

Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Medical Aid and Provident Fund
- Group schemes with Discovery & Bonitas for medical aid
- Group scheme with Momentum for provident fund
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
Fitness Club Reimbursement
Internet Allowance

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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Refine Your Search

specialist it solutions jobs in columbus, oh

Customer Solutions Specialist

Middleware Analyst (Infrastructure Specialist 1)

IT Support Specialist

Software Support Specialist I

Document Control Specialist II

Fraud and Abuse Investigator / CPC - Remote

School Psychologist - 26.27 School Year

School Based Speech Language Pathologist

Retailer Relationship and Execution Specialist

Entry Level Sales and Marketing Specialist

Direct Sales Agent Specialist (2874)

Retro Commissioning Engineer, AMER-Central ACx

Retro Commissioning Engineer Lead, AMER-Central ACx

SY 26-27 School Physical Therapist - PT (Part Time)

Bulk Sales Specialist

Multi-Location Branch Customer Service Specialist

Multi-Location Customer Service Specialist

Bilingual Multi-Location Customer Service Specialist (Spanish)

DevSecOps Engineer / Platform Application SME

Outside Sales Representative

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