Top 48 Sr customer service representative Jobs in Columbus, Oh

Customer Service Representative- Mon-Fri 8 AM - 4:30 PM
DSV —Lockbourne, OH
- $27 - $29 an hour
- Full-time
- Microsoft Word
- Research
- Mid-level
Sr. Client Manager - Employee Benefits
Gallagher Benefit Services —Dublin, OH
- $65,500 - $127,500 a year
- Full-time
- High school diploma or GED
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Health savings account
Sr Case Advocate, New Business - Life
Nationwide —Grandview Heights, OH
- 8 hour shift
- Research
- Office
- Mentoring
- Paid holidays
- Disability insurance
1d
Senior Customer Success Manager – Energy (Technical & Solutions-Focused)
Concentrix —Columbus, OH
- $131,699 - $164,635 a year
- Urgently hiring
- Remote
- Background check
- 7 years
- Residential
- Paid holidays
- Health insurance
7d
Sr Mgr, Support (CVR)
CDK Global —Columbus, OH
- $120,000 - $130,000 a year
- Full-time
- 8 years
- US work authorization
- Senior level
- Health insurance
- Dental insurance
11d
Senior Director, Customer Success (RapidScale)
Cox Communications —Columbus, OH
- $148,500 - $247,500 a year
- Full-time
- 7 years
- Bachelor of Science
- Bachelor's degree
- Paid jury duty
- Paid holidays
6d
Sr. Client Service Specialist - Third Shift
Crane Worldwide Logistics LLC —Lockbourne, OH
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Sr. Client Service Specialist - Weekend Night Shift
Crane Worldwide Logistics LLC —Lockbourne, OH
- Night shift
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Senior Manager Customer Experience (On-Site)
Integra Beauty —Groveport, OH
- Full-time
- 5 years
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
21h
Sr. Client Service Specialist - Weekend Shift
Crane Worldwide Logistics LLC —West Jefferson, OH
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Senior Manager, Patient Experience
Gifthealth Inc —Columbus, OH
- $85,000 - $105,000 a year
- Weekends as needed
- Hybrid work
- 5 years
- HIPAA
- Analysis skills
Quick Apply
5d
Global Client Service & Operations Analyst Senior
Capital Group Companies —London, OH
- Full-time
- Senior level
- Leadership
- Health insurance
- Benefits from day one
Senior Customer Service Representative
Matic —Columbus, OH
- $20.19 an hour
- Call employer
- US work authorization
- Computer skills
- 1 year
- Health savings account
- Dental insurance
Quick Apply

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Customer Service Representative- Mon-Fri 8 AM - 4:30 PM
DSV —Lockbourne, OH
Essential Functions:Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol…
$27 - $29 an hour
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Customer Service Representative- Mon-Fri 8 AM - 4:30 PM

DSV -
Lockbourne, OH

Apply Now

Job Details

Full-time
$27 - $29 an hour

Qualifications

Microsoft Word
Windows
High school diploma or GED
Typing

Full Job Description

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area: Customer Service

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Lockbourne, 225 Rathmell Rd

Division: Solutions
Job Posting Title: Customer Service Representative- Mon-Fri 8 AM - 4:30 PM
Time Type: Full Time

Position Description Summary:
Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and warehouse personnel to establish service criteria and meet customer requirements.

Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, POD information, rate quotes, and special handlingInteract with management and warehouse personnel to establish service criteria and meet customer requirementsFollow up with customers and other departments to resolve invoice problems and discrepanciesCommunicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handlingAccurately input into and retrieve information from the systemAudit air bills for completeness and accuracy. Research and maintain filings of air billsReconcile driver pickup and delivery manifestsRead, decode, and decipher freight coding in order to expedite freight movement and tracking processRecord damaged shipments and misrouted freight on applicable reportsThe individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.

Working Environment:Assignment Complexity - Work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations.Accountability – Use ability as a skilled specialist in accordance with corporate policies and procedures to complete complex tasks in creative and effective ways.Impact of Decisions – Errors detectable upon supervisory review. Identifiable impact on corporate operations and fiscal health.Working Relationships – Regularly interact with peers and management concerning matters of complex scope and discretion.Scope – Work on problems complex in scope. May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel.

Essential Functions:Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.

Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel):
This is a senior level position. Proficient with Windows OS, Word, and Excel. Must be able to type 45 WPM. Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 3-6 years of experience.

For this position, the expected base pay range is $27 – $29 hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com

Apply Now

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sr customer service representative jobs in columbus, oh

Customer Service Representative- Mon-Fri 8 AM - 4:30 PM

Sr. Client Manager - Employee Benefits

Sr Case Advocate, New Business - Life

Senior Customer Success Manager – Energy (Technical & Solutions-Focused)

Sr Mgr, Support (CVR)

Senior Director, Customer Success (RapidScale)

Sr. Client Service Specialist - Third Shift

Sr. Client Service Specialist - Weekend Night Shift

Senior Manager Customer Experience (On-Site)

Sr. Client Service Specialist - Weekend Shift

Senior Manager, Patient Experience

Global Client Service & Operations Analyst Senior

Senior Customer Service Representative

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