Top 54 Sr. customer service representative (remote) Jobs in Columbus, Oh

Collection Specialist
Phillips & Cohen Associates Ltd. —Gahanna, OH
- From $20 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- High school diploma or GED
- Analysis skills
- Free parking
- Health insurance
Quick Apply
Remote E-Billing Analyst
Williams Lea —Columbus, OH
- $26 - $28 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- Finance
Senior Customer Care Representative - Cardio Partners - Remote
Sarnova —Dublin, OH
- Weekends as needed
- Remote
- Microsoft Outlook
- Word processing
- Mid-level
- 401(k)
Quick Apply
Senior Account Manager - SLED
Nutanix —Columbus, OH
- $253,600 - $380,400 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid time off
- Parental leave
Lead Reimbursement Analyst
Gifthealth Inc —Columbus, OH
- $31.47 - $39.34 an hour
- Weekends as needed
- Remote
- Research
- Analysis skills
- Supervising experience
Quick Apply
1d
Product Owner, FMS/Financial Intermediary Svc
Benelynk —Columbus, OH
- $120,000 - $125,000 a year
- Full-time
- Remote
- Pass drug screening
- Analysis skills
- Continuous improvement
- Health insurance
- Dental insurance
Senior Subcontracts Representative
Battelle —Columbus, OH
- $66,500 - $94,800 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Wellness program
- Health insurance
Sr Manager SAP Business Process Order Management O2C (Remote)
RTX Corporate —Columbus, OH
- $132,400 - $251,600 a year
- Full-time
- Remote
- 7 years
- Bachelor's degree
- Travel
- Paid holidays
- Loan repayment program
7d
Merchant Card Sales Representative- Remote
PRE-US —Columbus, OH
- $33.66 an hour
- Full-time
- Research
- Mid-level
- Organizational skills
Quick Apply
Senior Oncology Specialist - Sapphire - Columbus, OH
Amgen —Columbus, OH
- $140,465 - $190,041 a year
- 3 years
- High school diploma or GED
- Bachelor's degree
- Disability insurance
- Health insurance
Business Entrepreneurs and Future Leaders (Entry Level) (Remote)
Fisher Agencies —Columbus, OH
- $65,000 - $125,000 a year
- Full-time
- Remote
- Sales
- Presentation skills
- Team management
Quick Apply
2d
Transportation Senior Continuous Improvement Engineer (remote)
Ryder System —Columbus, OH
- $90,000 - $100,500 a year
- Remote
- 5 years
- Engineering
- Dry van
- Disability insurance
- Health insurance
12d
Senior Risk Control Representative (Columbus/Cincinnati)
Grange Insurance Company —Columbus, OH
- Remote
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Bereavement leave
14d
Senior Field Service Representative
Eaton —Worthington, OH
- $84,000 - $123,000 a year
- Overtime
- Hybrid work
- Management
- Engineering
- 3 years
- Tuition reimbursement
Associate Sales Representative
Gemini Products —Columbus, OH
- $50,000 - $60,000 a year
- Email
- Hybrid work
- Microsoft Outlook
- Ability to walk for extended periods
- ERP systems
- Paid holidays
- Health insurance
Quick Apply
14d
Senior HR Systems Analyst
Safelite Group —Columbus, OH
- Full-time
- Microsoft Excel
- Computer Science
- Research
- Paid holidays
- Health insurance
Member Service Representative (Personal Banker - Sales)
KEMBA Financial Credit Union —Columbus, OH
- $21 - $30 an hour
- Full-time
- Organizational skills
- Leadership
- Communication skills
- Cell phone reimbursement
Quick Apply
5d
VP, AI Transformation
FlightSafety International —Columbus, OH
- Office
- Bachelor's degree
- Mentoring
Asset Liability Management Professional
Nationwide —Columbus, OH
- 8 hour shift
- Hybrid work
- 5 years
- Office
- Finance
- Paid holidays
- Disability insurance
Sr Service Delivery Manager, Software
Huntington Bank —Columbus, OH
- $102,000 - $208,000 a year
- Full-time
- Customer service
- System design
- Office
- Wellness program
- Paid holidays

I want to receive the latest job alert for sr. customer service representative (remote) in columbus, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

sr. customer service representative (remote) jobs near columbus, oh

Collection Specialist

Phillips & Cohen Associates Ltd. -
Gahanna, OH

Quick Apply

Job Details

Full-time
From $20 an hour

Benefits

Free parking
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Debt collection
Phone communication
Telephone systems
Multi-line phone systems
Productivity software
Collections account management
Office phone management

Full Job Description

General Description:

Phillips & Cohen Associates, LLC., the industry leader in compassionate engagement services with offices located throughout the globe, is seeking Estate Care Specialists to join their team. The incumbent will proactively and professionally engage customer representatives to resolve outstanding account balances in a compassionate and thoughtful manner.

PCA has implemented a Hybrid Work Policy. These objectives along with other business considerations including regulator allowance, client approval, risk management, business performance, and employee experience. As such, remote working will remain at the discretion of PCA Senior Management and the Board of Directors.

Schedule:

Probationary Period: Monday–Friday, 8:00 AM–5:00 PM, in-office.

Following the probationary period:

2 days (Monday–Thursday): 8:00 AM–5:00 PM
2 days (Monday–Thursday): 12:00 PM–9:00 PM
Friday: 8:00 AM–5:00 PM or 6:00 PM, as scheduled
One Saturday per month: 8:00 AM–12:00 PM

Responsibilities:

Effectively communicate with customer representatives in a compassionate, professional, and fair manner to evaluate estate circumstances and work towards timely payment.
Provide guidance, assistance, and support to customer representatives throughout all stages of the estate/succession process.
Maintain and manage queue of files in-line with applicable regulations, company procedures, and customer service best practices.
Respond to and address inquiries from attorneys, executors, administrators and/or estate representatives.
Provide requested correspondence and/or account documentation and follow-up to ensure receipt.
Resolve questions, discrepancies and disputes pertaining to outstanding account balances timely and completely.
Meet defined department goals and activity metrics; achieve minimum requirements on all key performance indicators, including quality assurance and compliance reviews.

Qualifications:

High-school diploma, or equivalent.
Experience within debt collections, customer service, or similar phone-based employment preferred.
Strong communication, problem-solving and analytical skills.
Ability to work independently and to adapt to a fast-changing environment.
Proficiency in Microsoft Office, including Excel and Word.
Experience in a telecommunications environment is preferred but not required.
Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.

Benefits:

Starting rate of $20.00/hour plus monthly bonus opportunities.
Salary Accelerator, granting salary increases in the first and second year of employment.
Access to PCA’s Global Career Path for employee development.
401k program with PCA matching part of employee contributions.
Dental insurance
Health insurance
Paid time off
Vision insurance
Casual dress code, Jeans are okay!
Free Parking.

Weekly day range:

Monday to Friday
One Saturday per month

Work setting:

Call center
Office

Application Question(s):

This is an in-office position during the probationary period. Are you okay being in an office 5-days a week during this period and following the schedule outlined above thereafter?

Experience:

Microsoft Office: 2 years (Required)
Multi-line phone systems: 2 years (Required)
Pay by Phone: 2 years (Required)
Reading Scripts: 2 years (Required)
3rd Party Debt Collections: 2 years (Required)
Dual Screen Computer System: 2 years (Required)

Ability to Relocate:

Gahanna, OH 43230: Relocate before starting work (Required)

Work Location: In person

Key Attributes:

\*Commitment; Compliance; Compassion; Innovation; Professionalism; Charisma; Humility; Self-Starter; Negotiation; Creativity; Focused; Motivated; Fair; Empathetic; Active Listening; Self-Awareness; Maturity; Initiative; Career-minded; Colleague

#usind

Work Location: In person

Quick Apply

Refine Your Search

sr. customer service representative (remote) jobs in columbus, oh

Collection Specialist

Remote E-Billing Analyst

Senior Customer Care Representative - Cardio Partners - Remote

Senior Account Manager - SLED

Lead Reimbursement Analyst

Product Owner, FMS/Financial Intermediary Svc

Senior Subcontracts Representative

Sr Manager SAP Business Process Order Management O2C (Remote)

Merchant Card Sales Representative- Remote

Senior Oncology Specialist - Sapphire - Columbus, OH

Business Entrepreneurs and Future Leaders (Entry Level) (Remote)

Transportation Senior Continuous Improvement Engineer (remote)

Senior Risk Control Representative (Columbus/Cincinnati)

Senior Field Service Representative

Associate Sales Representative

Senior HR Systems Analyst

Member Service Representative (Personal Banker - Sales)

VP, AI Transformation

Asset Liability Management Professional

Sr Service Delivery Manager, Software

I want to receive the latest job alert for sr. customer service representative (remote) in columbus, oh

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected