Top 267 Support services analyst Jobs in Columbus, Oh

Instructional Technology Analyst – XR and Emerging Technologies
The Ohio State University —Columbus, OH
- $58,700 - $77,200 a year
- Extended hours
- Background check
- Nursing
- Pass drug screening
Cybersecurity Analyst - Entry Level
NiSource —Columbus, OH
- $82,200 - $123,200 a year
- Full-time
- Bachelor's degree
- US work authorization
- Experience equivalent to degree accepted
- Relocation assistance
1d
Business Systems Analyst (Vacancy)
City of Columbus —Columbus, OH
- $46.41 - $69.63 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- Wellness program
- Disability insurance
Service Desk Analyst
Prepcloud —Columbus, OH
- $28 an hour
- Contract
- Mid-level
- Office
- In-person
Transportation Analyst
Bath & Body Works —Columbus, OH
- $64,000 - $92,400 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Store discount
- Paid parental leave
1d
Business Systems Analyst (Vacancies)
City of Columbus —Columbus, OH
- $46.41 - $69.63 an hour
- Full-time
- Oracle
- Computer Science
- Mid-level
- Wellness program
- Disability insurance
Healthcare Data Analyst (Health Services Policy Analyst)
State of Ohio - Medicaid —Columbus, OH
- $36.01 an hour
- Full-time
- Word processing
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
9d
Help Desk Analyst
DWYER INSTRUMENTS, LLC —Westerville, OH
- $22 - $29 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
6d
IT Service Desk Analyst
Stanley Steemer —Dublin, OH
- $22 - $25 an hour
- Pass drug screening
- Mid-level
- Criminal background check
Quick Apply
Reporting and Analytics Analyst
The Ohio State University —Columbus, OH
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
6d
Help Desk Analyst
Software Technology Inc —Columbus, OH
- 8 hour shift
- English
- Mid-level
- Organizational skills
Quick Apply
Business Systems Analyst
Ultimus Fund Solutions —Columbus, OH
- $50,000 - $75,000 a year
- Full-time
- Remote
- Office
- Analysis skills
- Bachelor's degree
Quick Apply
Sr. Analyst, Fraud & Investigations
Nationwide —Grandview Heights, OH
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Disability insurance
8d
Reporting and Analytics Analyst
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
6d
Remote E-Billing Analyst
Williams Lea —Columbus, OH
- $26 - $28 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- Finance
Data Analyst
Central Insurance Company —Dublin, OH
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health insurance
Litigation and Practice Support Analyst
Ice Miller LLP —Columbus, OH
- $80,000 - $100,000 a year
- Extended hours
- Hybrid work
- Writing skills
- Mid-level
- Databases
- Health insurance
- Dental insurance
Quick Apply
TP- Desktop Support Analyst
TP Mechanical Contractors LLC —Columbus, OH
- Microsoft Outlook
- 5 years
- Mid-level
Quick Apply
Help Desk Analyst - Columbus, OH
Software Technology Inc —Columbus, OH
- Contract
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
TP- Desktop Support Analyst
TP Mechanical —Columbus, OH
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level

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support services analyst jobs near columbus, oh

Instructional Technology Analyst – XR and Emerging Technologies

The Ohio State University -
Columbus, OH

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Job Details

Full-time
$58,700 - $77,200 a year

Qualifications

Vendor relationship building
Technical Proficiency

Full Job Description

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Job Title:

Instructional Technology Analyst – XR and Emerging Technologies

Department:

Nursing | College Administration

The Instructional Technology Analyst manages the daily operations of the College of Nursing XR Lab ensuring hardware and software are functional. This position oversees XR deployment and lifecycle management across multiple environments (onsite and remote) using MDM systems. Key duties include evaluating emerging XR technologies and applications, independently resolving complex, non-routine XR technology issues, scheduling and providing technical training to faculty and staff on XR technology for graduate and undergraduate programs. Secondarily, this role provide support for high- and low-fidelity simulation-based education in the College of Nursing.

Manages daily operations of the College of Nursing XR Lab as a specialized instructional technology environment.
Oversees XR deployment and lifecycle management across multiple environments (onsite and remote) using MDM systems.

Independently resolves complex, non‑routine XR technology issues and determines appropriate escalation paths.
Evaluates emerging XR technologies and applications; conducts feasibility assessments and cost comparisons to inform leadership decision‑making.
Coordinates with external XR developers and vendors to obtain trials, deploy applications, and demonstrate capabilities to faculty and staff.
Plans and delivers faculty development workshops and XR demonstrations for diverse audiences.
Advises faculty and administrators on appropriate XR use cases and instructional applications (without instructional authority).
Exercises discretion in prioritizing XR lab resources, scheduling, and support across multiple stakeholders.
Collects faculty and student evaluations, tracks learner contact hours, and reports on center data and utilization.
Provides ongoing supervision, training, and performance feedback to student employees.
Provides coverage for the Instructional Technology Analyst – Simulation Technology as needed.

Work schedule is primarily Monday–Friday, between 7:30 a.m. and 5:00 p.m. Role requires on‑site presence for simulation events and technical emergencies; occasional extended hours will be scheduled in advance when possible. This is an on-site position and is not eligible for remote or hybrid work.

Additional Information:

Qualifications:
Education: Bachelor’s degree or equivalent experience required. Certified Healthcare Simulation Operation Specialist certification preferred.

Experience: Minimum of 2 years of experience; 2-4 years of XR experience preferred.

Skills: Strong organizational, customer service, and communication skills required. Ability to manage multiple projects simultaneously and work as part of a team.

Technical Proficiency: Expert with XR technology including hardware and software, Microsoft Office, and A/V equipment. Ability to assess, troubleshoot, and fix equipment failures in a timely fashion.

Physical Requirements: This role requires the frequent ability to stand, walk, speak, hear, see, use hands to handle or feel and to occasionally sit, stoop, kneel, crouch or crawl, do repetitive motion, climb or balance and lift as much as 50lbs.

Function : Information Technology

Subfunction : Instructional Technology Services

Career Band : Individual Contributor Specialized

Career Level : S2

Posting Range : $58,700 - $77,200

Responsibilities Breakdown by Percentage

70%

Manage daily operations of the XR lab; manage vendor relationship, ensures contract adherence; configure, deploy, and maintain XR hardware and software; maintain equipment, coordinate repairs, replacements; ensure readiness and reliability XR technologies across.

20%

Diagnose and resolve non-routine XR hardware, software, and connectivity issues; provide responsive technical support to ensure continuity of instructional activities, escalate complex issues as appropriate and coordinate solutions.

Evaluate and pilot emerging XR technologies and applications; conduct preliminary feasibility and cost comparison to inform leadership decisions; maintain current knowledge of XR trends and share relevant updates with leadership.

Supervise student employees assigned to the XR lab; provide training, task assignment, scheduling support and daily oversight.

Location:

Newton Hall (0275)

Position Type:

Regular

Scheduled Hours:

Shift:

First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The university is an equal opportunity employer, including veterans and disability.

Apply Now

Refine Your Search

support services analyst jobs in columbus, oh

Instructional Technology Analyst – XR and Emerging Technologies

Cybersecurity Analyst - Entry Level

Business Systems Analyst (Vacancy)

Service Desk Analyst

Transportation Analyst

Business Systems Analyst (Vacancies)

Healthcare Data Analyst (Health Services Policy Analyst)

Help Desk Analyst

IT Service Desk Analyst

Reporting and Analytics Analyst

Help Desk Analyst

Business Systems Analyst

Sr. Analyst, Fraud & Investigations

Reporting and Analytics Analyst

Remote E-Billing Analyst

Data Analyst

Litigation and Practice Support Analyst

TP- Desktop Support Analyst

Help Desk Analyst - Columbus, OH

TP- Desktop Support Analyst

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