Top 93 Technician i, sue Jobs in Columbus, Oh

Tier 1 Service Technician
Data Path Inc —Dublin, OH
- $22 - $27 an hour
- Full-time
- Hybrid work
- Background check
- Windows
- Travel
- Health insurance
- Dental insurance
Quick Apply
3d
Laboratory Technician I
Terracon —Gahanna, OH
- Construction site
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Technician I - 1st Shift
Tosoh - SMD —Grove City, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply
Electronic Radiation Instrument Technician 1
State of Ohio - Public Safety —Columbus, OH
- $24.88 - $31.47 an hour
- Full-time
- Background check
- Mid-level
- Driver's License
- Free parking
- Paid holidays
Compounding Technician I 1st Shift
American Regent, Inc. —New Albany, OH
- Overtime
- English
- High school diploma or GED
- Ability to lift 50 pounds
Technician I, GMP Manufacturing Support - Sanitization (1st Shift)
Forge Biologics —Grove City, OH
- Full-time
- Computer literacy
- Laboratory experience
- High school diploma or GED
- Paid parental leave
- Disability insurance
Quick Apply
Technician I- NDT- 1st shift
Tosoh SMD, Inc. —Grove City, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Etna, OH
- $25.48 - $41.68 an hour
- Full-time
- Computer Science
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Technician I, GMP Manufacturing Support - Buffers (3rd Shift)
Forge Biologics —Columbus, OH
- Overtime
- Computer literacy
- Laboratory experience
- High school diploma or GED
- Paid parental leave
- Disability insurance
Quick Apply
10d
Facilities Maintenance Technician I
Omnia Facility Solutions —Columbus, OH
- $18 - $22 an hour
- Weekends as needed
- Background check
- Customer service
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
Maintenance Technician I - III
FedEx —Urbancrest, OH
- $20.35 - $38.43 an hour
- Full-time
- Military
- Mid-level
- High school diploma or GED
8d
Maintenance Technician I - III
FedEx —Urbancrest, OH
- $20.35 - $38.43 an hour
- Full-time
- Military
- Mid-level
- High school diploma or GED
8d
Maintenance Technician I
Gfs Chemicals Inc —Columbus, OH
- $26 - $28 an hour
- Full-time
- High school diploma or GED
- US work authorization
- Power tools
- Profit sharing
- Health savings account
Quick Apply
Fire Alarm & Suppression Technician Level I
CertaSite —Columbus, OH
- Overtime
- Ability to lift 50 pounds
- US work authorization
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
Facilities Maintenance Technician I
Omnia Facility Solutions —Reynoldsburg, OH
- $18 - $22 an hour
- Weekends as needed
- Background check
- Customer service
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
Maintenance Technician I
Cintas —Columbus, OH
- 8 hour shift
- Military
- Computer literacy
- English
- Profit sharing
- AD&D insurance
INDUSTRIAL MAINTENANCE TECH I - V, 3RD SHIFT
Stanley Electric U.S. —London, OH
- $27.00 - $35.85 an hour
- Overtime
- Customer service
- Mid-level
- Office
- Dental insurance
- Tuition reimbursement
Quick Apply
INDUSTRIAL MAINTENANCE TECH I - V, 2ND SHIFT
Stanley Electric U.S. —London, OH
- $27.00 - $35.85 an hour
- Overtime
- Customer service
- Mid-level
- Office
- Dental insurance
- Tuition reimbursement
Quick Apply
Carpet Cleaning Technician (One Year Experience Preferred)
True Clean Carpet & Tile —Columbus, OH
- $16 - $22 an hour
- 8 hour shift
- Customer service
- Residential
- Ability to lift 50 pounds
- Paid time off
- Employee discount
Quick Apply
HVAC/R Technician I
Speedway LLC —Columbus, OH
- $26 - $36 an hour
- Urgently hiring
- Background check
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
5d

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technician i, sue jobs near columbus, oh

Tier 1 Service Technician

Data Path Inc -
Dublin, OH

Quick Apply

Job Details

Full-time
$22 - $27 an hour
3 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Windows
Printer (troubleshooting support)
Attention to detail
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
Mobile device management
Technical customer support for office equipment
Desktop administration
Peripheral hardware support
Intune

Full Job Description

About the Role

We're looking for a motivated Tier 1 Technician to join our Service Delivery team. This is the first point of contact for our clients, you'll resolve everyday technical issues, keep tickets moving, and make sure every client interaction reflects our commitment to excellent service.

This is a hybrid role: most work is handled remotely, but you'll be expected to travel to client sites as needed for onsite support, new equipment setups, and issues that can't be resolved remotely. The ideal candidate is reliable, communicates clearly, and is comfortable switching between remote troubleshooting and in-person client visits.

What You'll Do

Ticket Resolution

Serve as the first point of resolution for common end-user issues, including account access, email, connectivity, and printing
Review and respond to assigned tickets throughout the shift, keeping status and notes current
Communicate with clients by phone first, then email, following our standard contact protocol
Document all troubleshooting steps and client communication clearly on the ticket
Escalate issues you can't resolve to Tier 2, with your Team Lead's input, along with full documentation

Onsite & Hybrid Support

Travel to client locations as requested for hands-on support, new equipment setup, or troubleshooting that can't be completed remotely
Coordinate scheduling of onsite visits with your Team Lead and Dispatch
Update the ticket and move it to the Dispatch board before heading onsite
Represent Datapath professionally during all in-person client interactions

Monitoring & Documentation

Review alerts on the Managed Service Alerts Board (MSAB) and coordinate resolution
Keep client documentation in ITGlue current and accurate
Contribute to and help maintain internal knowledge base articles

Customer Experience

Our technicians are expected to provide exceptional customer service by:

Communicating clearly with both technical and non-technical users
Setting expectations and providing timely updates
Taking ownership of assigned tickets until they're resolved or properly escalated
Building trust through consistent, professional follow-through

Required Qualifications

1+ years of experience in an IT support or help desk role
Reliable transportation and ability to travel to client sites as needed
Working knowledge of Windows desktop environments and Microsoft 365
Basic troubleshooting experience with networking, printers, and end-user hardware
Comfortable working independently in a remote-first environment
Strong written and verbal communication skills

Preferred Experience

Experience with one or more of the following is a plus:

ConnectWise Manage or a similar PSA/ticketing platform
Remote monitoring and management (RMM) tools
Microsoft Intune or other MDM platforms
Basic Active Directory or Entra ID administration

What We're Looking For

Someone who:

Takes ownership of tickets without being asked
Communicates clearly and calmly, even under pressure
Is comfortable both on the phone and in front of a client in person
Is organized and detail-oriented
Works well independently and as part of a team
Values accountability and continuous improvement

Equal Employment Opportunity at Datapath
At Datapath, we believe that a diverse and inclusive team makes us more real, competent, collaborative, and better equipped to serve our clients with excellence. As a company committed to delivering tech-enabled solutions with grit and ownership, we know that fostering a workplace where everyone feels respected and valued is key to our continued success.
Datapath is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in Dublin, OH 43017

Quick Apply

Refine Your Search

technician i, sue jobs in columbus, oh

Tier 1 Service Technician

Laboratory Technician I

Technician I - 1st Shift

Electronic Radiation Instrument Technician 1

Compounding Technician I 1st Shift

Technician I, GMP Manufacturing Support - Sanitization (1st Shift)

Technician I- NDT- 1st shift

IT Support Engineer I, Ops Tech Solutions (OTS)

Technician I, GMP Manufacturing Support - Buffers (3rd Shift)

Facilities Maintenance Technician I

Maintenance Technician I - III

Maintenance Technician I - III

Maintenance Technician I

Fire Alarm & Suppression Technician Level I

Facilities Maintenance Technician I

Maintenance Technician I

INDUSTRIAL MAINTENANCE TECH I - V, 3RD SHIFT

INDUSTRIAL MAINTENANCE TECH I - V, 2ND SHIFT

Carpet Cleaning Technician (One Year Experience Preferred)

HVAC/R Technician I

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