Top 89 Visitor experience coordinator Jobs in Columbus, Oh

Patient Experience Coordinator
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Disability insurance
10d
Workplace Experience Coordinator - Training Facility
CBRE —Columbus, OH
- $45,000 - $55,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Facility Coordinator
React Health Holdings, LLC —West Jefferson, OH
- $25 - $26 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Sanitation
- Mid-level
Quick Apply
Spa Coordinator
Paloma —Columbus, OH
- $14 - $16 an hour
- Part-time
- Sales
- Customer service
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Abbington of Powell Resident Assistant
Abbington Powell Partners LP —Powell, OH
- From $17 an hour
- 8 hour shift
- Background check
- HIPAA
- Residential
- Health insurance
- Dental insurance
Quick Apply
Spa Coordinator
Paloma —Columbus, OH
- $14 - $16 an hour
- Part-time
- Customer service
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
CT Technologist
American Oncology Network, Inc. —Columbus, OH
- $25.50 - $44.84 an hour
- Overtime
- CPR Certification
- Bachelor of Science
- BLS Certification
Quick Apply
Coordinator for Creative Engagement
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Writing skills
- Ability to climb stairs
- Education
Single Moms Community Program Coordinator
One More Child —Columbus, OH
- Part-time
- Remote
- Spanish
- Mid-level
- Office
Quick Apply
Administrative Coordinator
Delta Dental of Michigan —Dublin, OH
- Full-time
- Hybrid work
- Salesforce
- Mid-level
- Office
- Dental insurance
- Opportunities for advancement
CRES Coordinator
Syneos - Clinical and Corporate - Prod —Westerville, OH
- $40,900 - $69,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Employee stock purchase plan
- Health insurance
Front Desk Coordinator
IVX Health —Grove City, OH
- Part-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Continuing education credits
- Health savings account
Quick Apply
Coordinator, Advantage Partnership Program
Otterbein University —Westerville, OH
- Full-time
- High school
- Basic math
- English
- Paid holidays
- Disability insurance
FT Front Desk Coordinator
IVX Health —Reynoldsburg, OH
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Continuing education credits
- Health savings account
Quick Apply
Protective Services Training Coordinator
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Customer service
- Ability to climb stairs
- High school diploma or GED
Client Services Coordinator & Legal Receptionist
Plevin & Gallucci Co., LLC —Columbus, OH
- From $18 an hour
- Full-time
- Spanish
- No experience needed
- In-person
- Health insurance
- Paid time off
Quick Apply
Associate Facilities Coordinator (R5453)
SHIELD AI —London, OH
- Google Workspace
- Inventory management
- Mid-level
11d
Event Coordinator
The Christian and Missionary Alliance —Reynoldsburg, OH
- $49,000 - $59,000 a year
- Full-time
- Mid-level
- 3 years
- Communication skills
- Paid jury duty
- Health savings account
Spa Receptionist - Part-Time Weekend
Boss Gal Beauty Bar —Columbus, OH
- From $15 an hour
- Full-time
- Customer service
- Merchandising
- Basic math
- 401(k) matching
- Employee discount
Quick Apply
Dental Patient Care Coordinator/ Rev Cycle Coordinator
OSU College of Dentistry Oral and Maxillofacial Surgery —Columbus, OH
- $18.37 - $23.99 an hour
- Full-time
- Background check
- Dental office
- Surgery
- Health insurance
- Dental insurance
Quick Apply
9d

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Patient Experience Coordinator

The Ohio State University Wexner Medical Center -
Columbus, OH

Apply Now

Job Details

Full-time
10 days ago

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance
Loan forgiveness
Retirement plan
Prescription drug insurance

Qualifications

Optimizing workflow processes
Customer communication
Program design
Program management
Workplace dispute resolution
De-escalation techniques
Quality improvement
Data interpretation
Process improvement planning

Full Job Description

Address:
460 W 10th Ave
Columbus,
OH
Job Number: R155026
Posted Date: 8/10/2026
Type: Full time

Current Employees and Students: Please log in to Workday to use the internal job search and application process.

Scope of Position

The Patient Experience Coordinator develops, implements, and coordinates programs and services that promote a positive patient experience. The coordinator identifies patient needs, spearheads complaint and grievance resolution, is responsible for data entry and analyses, and models excellent service to patients and visitors. The Patient Experience Coordinator builds relationships with patients, families, and staff to create an environment for optimum patient satisfaction. The Patient Experience Coordinator is a resource for unit level staff and managers, as well as less experienced staff within the departments of patient experience. The Patient Experience Coordinator works independently to meet system-wide objectives.

Position Summary

The Patient Experience Coordinator (S2) provides personalized guidance and support that promotes a positive patient and family experience throughout the care continuum. The Patient Experience Coordinator builds relationships with patients, families, and staff to create an environment for optimum patient satisfaction. In addition, this position is responsible for providing training, coaching, mediation/issue resolution, project support, and data entry and analysis.

The Patient Experience Coordinator functions include responding to patient, family, and visitor concerns; using excellent verbal and written communication skills; employing intervention, diplomacy, and conflict management skills and strategies; and using service recovery approaches to resolve issues. This position assists in providing training to physicians, residents, students, and staff on appropriate behaviors; employing conflict resolution tactics, responses, and skills to promote positive perceptions; and improving processes to elevate the service levels provided to patients, families, and visitors. This position supports the Patient Experience Department by sharing information and analysis, providing team leadership for service improvement initiatives, and supporting department operations.

Minimum Qualifications

Bachelor's Degree with an emphasis in human relations, social work, communications, or a related field or equivalent combination of education and experience required.
2 years of relevant experience required. 2-4 years of relevant experience preferred.
Excellent verbal and written communication skills; strong customer service, interpersonal, conflict resolution, problem solving, and program planning skills.
Ability to work effectively with all levels of the organization, patients, and visitors.
Ability to work independently on assigned projects.
Ability to analyze and interpret data and integrate raw data into actionable process improvements.

Our Comprehensive Employee Benefits Include

An array of retirement plan options, each with a generous employer contribution.
Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
Paid vacation and sick leave, including short and long-term disability and paid parental leave.
Get the most out of the Public Service Loan Forgiveness program.
And much more!

Screen reader users may encounter difficulty with the online application. For assistance with applying, please contact [email protected]. If you have questions while submitting an application, please review these frequently asked questions.

Thank you for your interest in working at Ohio State.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.

Apply Now

Refine Your Search

visitor experience coordinator jobs in columbus, oh

Patient Experience Coordinator

Workplace Experience Coordinator - Training Facility

Facility Coordinator

Spa Coordinator

Abbington of Powell Resident Assistant

Spa Coordinator

CT Technologist

Coordinator for Creative Engagement

Single Moms Community Program Coordinator

Administrative Coordinator

CRES Coordinator

Front Desk Coordinator

Coordinator, Advantage Partnership Program

FT Front Desk Coordinator

Protective Services Training Coordinator

Client Services Coordinator & Legal Receptionist

Associate Facilities Coordinator (R5453)

Event Coordinator

Spa Receptionist - Part-Time Weekend

Dental Patient Care Coordinator/ Rev Cycle Coordinator

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