Top 127 Visitor experience lead Jobs in Columbus, Oh

Visitor Experience Lead
Franklin Park Conservatory and Botanical Gardens —Columbus, OH
- $18 an hour
- Weekends as needed
- Public speaking
- Mid-level
- Organizational skills
- AD&D insurance
- Disability insurance
12d
Museum Store Manager
Columbus Museum Of Art —Columbus, OH
- $53,000 - $55,000 a year
- Weekends as needed
- Merchandising
- Ability to lift 50 pounds
- Driver's License
Quick Apply
9d
Registration Coordinator Lead
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Hospital
- Customer service
5d
Front Desk Coordinator
IVX Health —Grove City, OH
- Part-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Continuing education credits
- Health savings account
Quick Apply
9d
Patient Service Representative - Stella Primary Care
Central Ohio Primary Care Physicians,Inc —Columbus, OH
- Part-time
- Primary Care
- HIPAA
- Microsoft Office
Quick Apply
3d
Patient Service Representative- Central Ohio Medicine
Central Ohio Primary Care Physicians,Inc —Columbus, OH
- Full-time
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
5d
Spa Receptionist - Full-Time
Boss Gal Beauty Bar —Columbus, OH
- From $15 an hour
- Full-time
- Merchandising
- High school diploma or GED
- Team management
- Paid parental leave
- Paid holidays
Quick Apply
8d
Patient Service Representative- Family Physicians of Gahanna
Central Ohio Primary Care Physicians,Inc —Gahanna, OH
- 8 hour shift
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
Patient Service Representative- Family Medicine North
Central Ohio Primary Care Physicians,Inc —Columbus, OH
- Full-time
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
3d
Front Desk Coordinator
Columbus Aesthetic & Plastic Surgery Inc —Gahanna, OH
- $17 - $19 an hour
- Full-time
- Surgery
- HIPAA
- Entry level
- Profit sharing
- Paid holidays
Quick Apply
Spa Receptionist - Part-Time Weekend
Boss Gal Beauty Bar —Columbus, OH
- From $15 an hour
- Full-time
- Customer service
- Merchandising
- Basic math
- 401(k) matching
- Employee discount
Quick Apply
8d
Patient Service Representative - Eastglen Pediatrics
Central Ohio Primary Care Physicians,Inc —Reynoldsburg, OH
- Full-time
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
Assistant Manager - Polaris Fashion Place
Lush Handmade Cosmetics —Columbus, OH
- $22.47 an hour
- Weekends as needed
- Mid-level
- Supervising experience
- US work authorization
Quick Apply
Lead Technician- Columbus, OH.
Security 101 —Dublin, OH
- $29 - $36 an hour
- Full-time
- Clean driving record
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Landscape Technician
Friendship Village of Dublin —Dublin, OH
- 5 years
- High school diploma or GED
- Team management
Quick Apply
Leasing Professional
T&R Properties —Columbus, OH
- $18 - $22 an hour
- Full-time
- Background check
- Computer literacy
- Office
- Health savings account
- Health insurance
Quick Apply
1d
Performance Manager
LINK Property Management —Columbus, OH
- $60,000 - $65,000 a year
- Mid-level
- High school diploma or GED
- Bachelor's degree
Quick Apply
Environmental Health and Safety Manager
Alene Candles Midwest —New Albany, OH
- Full-time
- Microsoft Excel
- 5 years
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
8d
PT Business Development Assistant
Tailored Management —Columbus, OH
- $20 an hour
- Contract
- Microsoft Excel
- Basic math
- Research
Quick Apply
Safety Supervisor
SupplyHouse —Canal Winchester, OH
- $65,000 - $81,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
Quick Apply

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visitor experience lead jobs near columbus, oh

Visitor Experience Lead

Franklin Park Conservatory and Botanical Gardens -
Columbus, OH

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Job Details

Full-time
$18 an hour
12 days ago

Benefits

457(b)
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Public speaking
Mid-level
Organizational skills
1 year
Communication skills

Full Job Description

ABOUT US

Franklin Park Conservatory and Botanical Gardens offers world-class horticulture, art & nature-based exhibitions and educational programs. The 13-acre indoor and outdoor facility—situated two miles from downtown Columbus—features glasshouses including the historic John F. Wolfe Palm House; botanical gardens including the Scotts Miracle-Gro Foundation Children’s Garden and Scotts Miracle Gro-Foundation Community Garden Campus; and event venues. The Conservatory is home to the largest collection of Chihuly glass in a botanical garden and Light Raiment II by internationally renowned artist James Turrell. Committed to the community, the Conservatory strives to provide an accessible and welcoming experience to all.

MISSION

As a premier botanical garden destination, we connect people to nature and create life enhancing experiences.

VISION

Envision a world that celebrates nature as essential to the human experience.

JOB SUMMARY

The Visitor Experience Lead is a guest relations role model providing outstanding customer service in person, on the phone, and by email while facilitating the daily operation of the Visitor Center. The Lead provides guidance, training, scheduling, and coaching to assigned staff, creates and distributes daily calendars, end of the day reports, and provides support for family fun programming and the group tour business.

Additional Information: This is a full-time, non-exempt position. This position is eligible for the Conservatory's benefit package offered to full-time employees, which includes medical, dental and vision insurance, company paid Life/AD&D/Short-Term and Long-Term Disability insurance, participation in the Ohio Public Employees Retirement Program (OPERS), optional 457(b) Deferred Compensation plan, generous Paid Time Off (PTO), and complimentary membership to the Conservatory.

Compensation:$18/hour paid biweekly

RESPONSIBILITIES

Provides excellent customer service while assisting guests with class registration, ticket purchases, and membership sales in person, over the phone, and by email.

Under the direction of the Visitor Experience Supervisor, coordinates operations and activities of the Visitor Center during assigned shifts; including training, mentoring and scheduling of Visitor Experience Associates.

Proficient in all aspects of the registration and point of sale systems, including handling all types of transactions, facilitating open and closing procedures, and capable of problem-solving issues.

Follows established policies when handling complaints and refunds.

Maintains the appearance and upkeep of the Visitor Center.

Participates in the interviewing, selection, and provides performance appraisal feedback for all VE team members.

Completes the Conservatory’s daily schedule “Order of the Day” and End of Day reports and distributes to appropriate staff.

Acts as weekday Manager on duty as assigned.

Assists with the sales, scheduling, and logistics of the Conservatory’s group tour programs; greets buses and leads large groups on tours of the Conservatory.

Supports the public programming created by the Visitor Experience team with planning, booking, and logistics management as assigned.

Consistently demonstrates knowledge of all Conservatory’s activities including admission policies, information about exhibitions, events, education classes and membership benefits, and communicates these details to Visitor Experience staff.

Demonstrates a focus on serving visitors and guests of the Conservatory.

Performs other duties as assigned.

CREDENTIALS AND EXPERIENCE REQUIRED

High School Diploma or Equivalent required.

Proficient with point of sale software, online reservation systems and Microsoft Office suite.

1-2 years’ experience in retail sales or museum/attraction visitor experience and customer service.

Prior supervisory experience is preferred.

Knowledge of proper cash handling procedures, register operations and office machines such as calculator, postage machine, copier, fax and multi-line telephones.

Ability to work weekdays and weekends; occasional evenings and holidays.

KNOWLEDGE, SKILLS AND ABILITIES

Expert skills in providing positive and friendly visitor/guest interactions.

Ability to accurately count cash, reconcile numbers, and provide analysis regarding attendance, membership sales, and daily ticket sales.

Ability to demonstrate flexibility, tact, and diplomacy with internal and external customers.

Expert organizational skills, resulting in tasks completed on time and with strong attention to detail.

Ability to demonstrate enthusiasm about the Conservatory and knowledge of its events and exhibits.

Expert presentation and communication skills, including public speaking.

Ability to supervise and mentor staff in a positive and encouraging manner.

EEO Statement: Franklin Park Conservatory and Botanical Gardens is an Equal Opportunity Employer. The Conservatory does not discriminate in its employment decisions on the basis of race, religion, color, national origin, sex, pregnancy, lactation status, gender identity or expression, sexual orientation, age, disability, veteran or military status, genetic information, or any other protected status. The Conservatory values diversity and is committed to creating an inclusive environment for all employees.

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Refine Your Search

visitor experience lead jobs in columbus, oh

Visitor Experience Lead

Museum Store Manager

Registration Coordinator Lead

Front Desk Coordinator

Patient Service Representative - Stella Primary Care

Patient Service Representative- Central Ohio Medicine

Spa Receptionist - Full-Time

Patient Service Representative- Family Physicians of Gahanna

Patient Service Representative- Family Medicine North

Front Desk Coordinator

Spa Receptionist - Part-Time Weekend

Patient Service Representative - Eastglen Pediatrics

Assistant Manager - Polaris Fashion Place

Lead Technician- Columbus, OH.

Landscape Technician

Leasing Professional

Performance Manager

Environmental Health and Safety Manager

PT Business Development Assistant

Safety Supervisor

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