Top 72 Workers compensation claims Jobs in Columbus, Oh

Associate Customer Service Representative, CI
Liberty Mutual —Columbus, OH
- $38,000 - $70,000 a year
- Weekends as needed
- Hybrid work
- Office
- High school diploma or GED
- Organizational skills
- Disability insurance
8d
Associate Claims Adjuster - Workers Compensation
Liberty Mutual —Columbus, OH
- $50,000 - $94,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- On-the-job training
Senior Claims Adjuster I - Workers Compensation
Liberty Mutual —Columbus, OH
- $67,000 - $126,000 a year
- Full-time
- Office
- 3 years
- Bachelor's degree
Bilingual - Workers' Compensation Claims Assistant (PN: 20069153)
State of Ohio - Workers' Compensation —Columbus, OH
- $23.65 an hour
- Full-time
- Background check
- Spanish
- Public speaking
- Paid holidays
- Health insurance
21h
Bureau of Workers' Compensation Specialist
The Ohio State University Wexner Medical Center —Columbus, OH
- Part-time
- Background check
- Pass drug screening
- Mid-level
3d
Licensed Independent Social Worker
Grow Therapy —Ohio
- $70 - $93 an hour
- Part-time
- Remote
- Mid-level
- In-person
- Continuing education credits
- Professional development assistance
Human Resources Manager
Vaco by Highspring —Delaware, OH
- $110,000 - $120,000 a year
- Spanish
- 7 years
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
EHS COORDINATOR - 2ND SHIFT
JEFFERSON INDUSTRIES CORPORATION —West Jefferson, OH
- Full-time
- Computer literacy
- Bachelor of Science
- Basic math
- Paid holidays
- Disability insurance
Disability Representative Sr
Sedgwick —Dublin, OH
- Hybrid work
- Writing skills
- Office
- High school diploma or GED
- Health savings account
- Disability insurance
Part-Time Surveillance Investigator
The Robison Group —Columbus, OH
- $25 - $30 an hour
- Part-time
- Background check
- Computer literacy
- Pass drug screening
- Mileage reimbursement
Quick Apply
Scheduling Coordinator
ExamWorks —Dublin, OH
- $19.50 - $21.00 an hour
- Urgently hiring
- Medical office experience
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
2d
Human Resources Generalist
CCV —Columbus, OH
- Full-time
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Dental insurance
Quick Apply
Environmental Underwriter Westerville Ohio
AF Group —Westerville, OH
- $54,000 - $90,500 a year
- Hybrid work
- Marketing
- Research
- Mid-level
Dental Claims Specialist
The Ohio State University —Columbus, OH
- $18.37 - $23.99 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
EHS Director
Congruex —Columbus, OH
- $130,000 - $150,000 a year
- Microsoft Outlook
- Up to 50% travel
- Construction site
- Paid parental leave
- Paid holidays
Quick Apply
Human Resources Assistant
City of Delaware, OH —Delaware, OH
- $25.65 - $35.91 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Paid holidays
- Dental insurance
8d
Advanced Medical Support Assistant- Community Care
US Veterans Health Administration —Columbus, OH
- $51,747 - $67,271 a year
- Part-time
- Hybrid work
- Background check
- High school
- Pass drug screening
- Paid parental leave
- Paid holidays
7h
Benefits Manager
Otterbein University —Westerville, OH
- Online Application
- HIPAA
- Office
- 3 years
- Health savings account
- Paid holidays
Account Examiner 2 - (PN: 20067987)
State of Ohio - Workers' Compensation —Columbus, OH
- $23.65 an hour
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
4d
Staffing Assistant (Temporary Assignment) Bilingual- Fluent in Spanish & English
EmployBridge, LLC —Groveport, OH
- Temporary
- In person
- Spanish
- English
- Mid-level
Quick Apply
7d

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Associate Customer Service Representative, CI

Liberty Mutual -
Columbus, OH

Apply Now

Job Details

Full-time
$38,000 - $70,000 a year
8 days ago

Benefits

Disability insurance

Qualifications

Computer operation
Customer communication
Customer relationship building
Client rapport building
AI tools proficiency
Generative models
Computer skills
Stakeholder relationship building
Generative AI

Full Job Description

Description

Job Summary

Performs a limited range of customer service activities such as obtaining first notice of loss information, responding to inquiries, and explaining processing procedures to deliver the best possible outcome while meeting or exceeding the customer's expectation. Maintains essential information on all calls received.

This is a remote/hybrid position. You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Columbus, OH; Hoffman Estates, IL; Liberty Lake, WA; Indianapolis, IN; Lake Oswego, OR; Plano, TX; Suwanee, GA; and Syracuse, NY. Please note this policy is subject to change. The anticipated start date for this role is September, 8, 2026.

Responsibilities:

Deliver an exceptional customer service experience.
Obtains information from customers regarding claims and accidents on some lines (commercial auto, workers' compensation, liability, property, Integrated Disability Management, short-term disability, etc.) through a primary intake method (telephone reports, fax and other sources).
Provides direct guidance and assistance to customers regarding first report of loss or first report of injury.
Provides guidance such as Provider Referral Services (PRS).
Assists with customer inquiries and/or problems, alerts people leaders to potential escalations.
Refers callers to appropriate contacts.
Transmits reports and messages to branch offices and to state agency as required.
May act as a liaison between management and customer for routine information and reports requested.
Prepares reports for management from customer information.
Maintains logs, records and reports as required to ensure accurate information and reporting capabilities for customers.
Updates information on automated system.
Performs weekend driver work as needed once proficient in telephony skill.

Qualifications

Demonstrates a willingness to be coachable by remaining open to feedback and applying it effectively to support continued growth and help reduce recurring trends.
Demonstrating accountability for managing time effectively and ensuring consistent attendance and preparedness during scheduled work hours.
Achieving established efficiency goals to support business results.
Maintaining strong schedule adherence to ensure customer accessibility.
Following Triton standards and demonstrating professional work habits.
Maintaining dependable attendance and adhering to the Time Away from Work Policy.
Managing time effectively by being present, prepared, and available during scheduled work hours.
Adopt and utilize GPT and generative AI tools to enhance efficiency, support quality outcomes, and contribute to a culture of innovation and continuous improvement.
Describe the minimum level of preparation, training, and experience, as well as any special skills, which are required to competently perform the duties of this job.
Interpersonal and listening skills to build solid relationships inside and outside the organization.
Communication skills to perform active listening and exchange accurate information in a responsive, respectful manner.
Ability to exercise influence and create good outcomes.
Adaptability to be open-minded and flexible when faced with changes at work.
Ability to understand, remember and explain claims reporting procedures; and working knowledge of systems and personal computers.
High school diploma (or equivalent) and a minimum of 1-2 years of customer service or insurance experience preferred.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco

Apply Now

Refine Your Search

workers compensation claims jobs in columbus, oh

Associate Customer Service Representative, CI

Associate Claims Adjuster - Workers Compensation

Senior Claims Adjuster I - Workers Compensation

Bilingual - Workers' Compensation Claims Assistant (PN: 20069153)

Bureau of Workers' Compensation Specialist

Licensed Independent Social Worker

Human Resources Manager

EHS COORDINATOR - 2ND SHIFT

Disability Representative Sr

Part-Time Surveillance Investigator

Scheduling Coordinator

Human Resources Generalist

Environmental Underwriter Westerville Ohio

Dental Claims Specialist

EHS Director

Human Resources Assistant

Advanced Medical Support Assistant- Community Care

Benefits Manager

Account Examiner 2 - (PN: 20067987)

Staffing Assistant (Temporary Assignment) Bilingual- Fluent in Spanish & English

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