Top 5 Agent guest communication center Jobs in Columbus

Hotel Front Desk Agent
TownePlace Suites by Marriott Columbus Dublin —Dublin, OH
- $15 - $16 an hour
- Part-time
- Computer literacy
- English
- Hotel
- Employee discount
- Opportunities for advancement
Quick Apply
Homewood Suites Columbus Hilliard - Front Desk Agent
Aimbridge Hospitality —Hilliard, OH
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Automotive BDC/Internet Sales Representative - Germain Automotive Partnership
Germain Automotive —Columbus, OH
- $26,000 a year
- Bilingual
- Background check
- Dealership
- Paid training
- Health savings account
Quick Apply

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Hotel Front Desk Agent
TownePlace Suites by Marriott Columbus Dublin —Dublin, OH
In this role, you will provide world-class front desk service, greeting and registering guests, responding to their needs, and assisting them with checkout,…
$15 - $16 an hour
Quick Apply
Front Desk Agent
Deer Creek Lodge and Conference Center —Mount Sterling, OH
You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.
$14 an hour
Quick Apply

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Hotel Front Desk Agent

TownePlace Suites by Marriott Columbus Dublin
Dublin, OH

Quick Apply

Job Details

Part-time
$15 - $16 an hour

Benefits

Employee discount
Opportunities for advancement

Qualifications

Customer communication
Computer literacy
English
Math
Quality data entry

Full Job Description

Smiling people wanted

Perks

employee discounts at Marriott hotels

Are you interested in building a challenging and rewarding hospitality career with a global leader in the hotel industry? Join our team at the TownePlace Suites Hotel-Dublin, currently seeking personable and dependable candidates just like you to serve as a Hotel Front Desk Associate.

In this role, you will provide world-class front desk service, greeting and registering guests, responding to their needs, and assisting them with checkout, always with an eye on creating a hotel experience that continuously delights and enchants each and every one of our guests. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our global family and see why so many of our associates have made Marriott International their career home. Apply today – we’re waiting to hear from you!

Job Responsibilities

As a Hotel Front Desk Associate, you will greet our guests, assist them with check-ins and check-outs, and provide consistently prompt, responsive and courteous service designed to meet our high standards of quality, and to ensure repeat business.

Your specific duties in this role will include:

Listening to, and understanding guest requests, responding with prompt and appropriate action, and providing accurate information such as outlet hours and local attractions
Providing guests with welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate
Verifying and imprinting credit cards for authorization using electronic acceptance methods, as well as handling cash, making change and balancing an assigned house bank
Posting charges to guest room and House accounts using the computer
Closing guest accounts at time of check out, and ascertaining guest satisfaction
Responding to, and addressing guest complaints and concerns
Summoning guest service personnel for assistance in escorting guests to their rooms as appropriate
Providing safety deposit boxes for guests by escorting them to the vault room and assisting the customer in opening the deposit box lock
Performing additional duties as assigned by the supervisor

Job Requirements

We are looking for a warm and outgoing Hotel Front Desk Associate with a strong work ethic, and a firm commitment to providing the best possible customer service and guest experience. It is also important that you have excellent communication, interpersonal, and active listening skills as well as the ability to interact effectively with internal and external customers using patience, tact, and diplomacy as necessary.

Specific qualifications for the role include:

Prior hospitality experience, preferred but not required
Knowledge of accounting operations to include all aspects such as accounts receivable, accounts payable, etc.
Sufficient calculator skills to prepare moderately complex mathematical calculations without error
Ability to access and accurately input information using a moderately complex computer
Ability to maintain a professional appearance and demeanor
Strong English language skills

Quick Apply

Refine Your Search

agent guest communication center jobs in columbus

Hotel Front Desk Agent

Homewood Suites Columbus Hilliard - Front Desk Agent

Automotive BDC/Internet Sales Representative - Germain Automotive Partnership

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