Top 7 Am front desk agent Jobs in Columbus

AM Front Desk Agent
Embassy Suites Columbus, OH —Columbus, OH
- Weekends as needed
- Hotel
- High school diploma or GED
- 1 year
- Food provided
Quick Apply
11d
Front Desk Supervisor
COLUMBUS WORTHINGTON HOSPITALITY LLC —Columbus, OH
- 8 hour shift
- English
- Mid-level
- Hotel
Quick Apply
Hotel Host (Guest Service Agent)
Hyatt Place Columbus/Dublin —Dublin, OH
- Weekends as needed
- 18 years or older
- Computer literacy
- Writing skills
Front Office Manager
Middletown Hotel Management —Westerville, OH
- $49,000 - $51,000 a year
- Full-time
- Computer literacy
- Mid-level
- Hotel
Quick Apply
11d
Night Auditor
TWIN TIER HOSPITALITY —Columbus, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
Night Auditor
COLUMBUS WORTHINGTON HOSPITALITY LLC —Columbus, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply

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AM Front Desk Agent
Embassy Suites Columbus, OH —Columbus, OH
Respond promptly to any guests’ inquiries or complaints; Offers alternate solution if guest demand cannot be met. One year hospitality experience required.
Quick Apply
11d
Front Desk Supervisor
COLUMBUS WORTHINGTON HOSPITALITY LLC —Columbus, OH
Ability to handle cash and credit transactions. Ability to achieve positive guest relations and maximize guest satisfaction. Type a minimum of 35 wpm.
Quick Apply

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am front desk agent jobs near columbus

AM Front Desk Agent

Embassy Suites Columbus, OH
Columbus, OH

Quick Apply

Job Details

Full-time
11 days ago

Benefits

Food provided

Qualifications

Phone communication
Client interaction via phone calls

Full Job Description

This is for a 7am until 3pm front desk shift. Weekends a MUST

Also, must be able to put your phone down.

And one more thing, I keep interviewing people who say they are doing multiple tasks at other properties, like maintenance or breakfast or housekeeping during their front desk shift. We don't ask our Front Desk staff to do that. This is for a Front Desk position only.

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.

From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career.

Primary Responsibilities

Greet guests and perform check-in/out procedures

Follow all cash and credit card procedures required by hotel and brand standard

Check house count to determine the rooms available for the day

Review credit limit exception report & gets additional approval if necessary

Check expected departures for today & clears checkouts or extends stays after check out time

Update housekeeping room status when received from housekeeping

Balance departments from daily activity report at the end of shift

Performs cashier shift change when cash is in balance

Explain any of the hotel’s promotional items to each guest checking in & gives them to any guest who requests them

Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations

Respond promptly to any guests’ inquiries or complaints; Offers alternate solution if guest demand cannot be met

• Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form

Ability and flexibility to work various shifts including evenings, weekends, and holidays

Education/Experience

High School diploma or GED preferred

One year hospitality experience required

Customer service experience required

Experience handling cash and credit card procedures

Attention to detail

Knowledge of the hotel layout, all amenities offered, and all procedures & organization.

Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions.

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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am front desk agent jobs in columbus

AM Front Desk Agent

Front Desk Supervisor

Hotel Host (Guest Service Agent)

Front Office Manager

Night Auditor

Night Auditor

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