Top 32 Analyst tier Jobs in Columbus

IT Helpdesk Technician
STAQ Pharma Inc —Columbus, OH
- Full-time
- Computer science
- Computer Science
- Data entry
Quick Apply
IS Customer Service Analyst II - RIS
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Mid-level
- 3 years
- Ability to climb stairs
Energy Accounting Analyst (Assc - Analyst)
AEP Service Corporation —New Albany, OH
- $63,496.00 - $93,188.50 a year
- Full-time
- Office
- Math
- Business
- Tuition reimbursement
11d
Technical Support Specialist
Proteam Solutions —Columbus, OH
- Mid-level
- Windows
- 3 years
Quick Apply
Unarmed Security Officer
Metro One Loss Prevention Services Group (Guard Division), Inc. —Columbus, OH
- $24 - $25 an hour
- Online Application
- Background check
- 18 years or older
- Military
- Paid training
- Health insurance
Quick Apply
HRIS Analyst
Owens & Minor Distribution Inc. —Columbus, OH
- $75,000 - $95,000 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Health savings account
- Disability insurance
Quick Apply
11d
Supervisor, IT Service Center
Cardinal Health —Dublin, OH
- $67,500 - $111,710 a year
- On call
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Health savings account
2027 Global Finance & Business Management - Summer Analyst (OH, IL, DE, TX)
JPMorganChase —Columbus, OH
- $70,000 a year
- Full-time
- Bachelor of Science
- Office
- US work authorization
- Health insurance
- Tuition reimbursement
Cybersecurity Policy Analyst
Dynamo Technologies LLC —Columbus, OH
- Full-time
- Remote
- 7 years
- Analysis skills
- Travel
Quick Apply
10d
POS Support Agent
Express Wash Concepts LLC —Etna, OH
- Weekends as needed
- Hospitality
- Experience equivalent to degree accepted
- 1 year
- Health savings account
- Disability insurance
Quick Apply
Senior Data & Systems Analyst, EHS
Anduril Industries —Ashville, OH
- $97,000 - $129,000 a year
- Email
- Computer Science
- System design
- 3 years
Quick Apply
Lead UI/UX Consultant - Columbus, OH (Onsite Work)
INFO ORIGIN INC —Columbus, OH
- $65 - $75 an hour
- Contract
- JavaScript
- In-person
- Senior level
Quick Apply
Senior Legal Analyst & Litigation Project Manager
Samsara —Columbus, OH
- $92,820 - $124,800 a year
- 8 years
- Organizational skills
- Senior level
- Health insurance
- Parental leave
Senior Systems Administrator
Anduril Industries —Ashville, OH
- $87,000 - $149,000 a year
- Email
- Azure
- Inventory management
- System design
Quick Apply
Senior Analyst, Government Rates
Anduril Industries —Ashville, OH
- $86,000 - $112,000 a year
- Email
- Oracle
- Office
- 3 years
Quick Apply
Commercial Analyst
ABACUS —Columbus, OH
- Contract
- Hybrid work
- System design
- Office
- Finance
Quick Apply
Sr. Legal Project Management Analyst
Benesch Law —Columbus, OH
- Full-time
- Hybrid work
- Finance
- SQL
- Bachelor's degree
- Work from home
Quick Apply
UI-UX-Designer-Local to Ohio
absiusa —Columbus, OH
- $1 an hour
- Background check
- English
- Office
Quick Apply
Vendor Management Analyst
Wallick Properties Midwest LLC —New Albany, OH
- Full-time
- Mid-level
- Office
- Bachelor's degree
Quick Apply
Media Relations Accenture Song Senior Manager
Accenture —Columbus, OH
- $122,700 - $271,000 a year
- Full-time
- 11+ years
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance

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analyst tier jobs near columbus

IT Helpdesk Technician

STAQ Pharma Inc -
Columbus, OH

Quick Apply

Job Details

Full-time

Qualifications

Equipment service recordkeeping
Endpoint Security
Knowledge management
Mobile device support
Network hardware support
Email customer support
Technical support via phone
IT user and group management
Phone communication
IT asset management
Standard Operating Procedures (SOPs) implementation
Technical documentation
Software deployment
Incident management software
In-person customer service
Hardware maintenance
Operating system updates
Incident Escalation
Printer (troubleshooting support)
Maintenance activity documentation
Information security compliance
Data integrity and documentation
Patch management
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Office equipment installation
Computer management
Incident management operations support
Compliance documentation

Full Job Description

Job Summary:

The IT Helpdesk Technician serves as the first point of contact for employees seeking technical assistance within a regulated pharmaceutical manufacturing environment. This entry-level position provides day-to-day support for computers, mobile devices, and networked systems while ensuring all work is performed in accordance with company policies.

The Helpdesk Technician assists with troubleshooting, imaging, deploying, and maintaining end-user devices and applications, escalating complex issues to the IT Support Technician or IT Manager as needed. This role is ideal for a motivated individual looking to build a strong technical foundation and advance within the IT department.

Required Skills/Abilities:

Helpdesk & End-User Support

Serve as the initial point of contact for all IT incidents, service requests, and inquiries via phone, email, or in-person.
Log, categorize, and track all support requests using the IT ticketing system, ensuring timely communication and resolution.
Provide Tier I support for desktops, laptops, mobile devices, printers, and peripherals.
Troubleshoot software, network connectivity, and hardware issues with minimal supervision.
Reset passwords, unlock accounts, and assist with user access requests under direction from the IT Manager or Support Technician.
Escalate recurring or complex issues through the appropriate channels while maintaining clear documentation.

System Setup & Maintenance

Assist with imaging, configuration, and deployment of new workstations and laptops in accordance with IT and validation procedures.
Maintain physical and digital IT asset inventory, including serial numbers, user assignments, and lifecycle tracking.
Support deployment and maintenance of hardware such as monitors, printers, phones, and network drops.
Assist with ensuring all end-user devices are compliant with security policies, patches, and antivirus updates.

Documentation & Compliance

Maintain accurate service records, equipment logs, and troubleshooting notes consistent with company documentation practices.
Follow approved SOPs and IT policies to ensure data integrity and compliance with company requirements.
Support preparation for IT-related audits by ensuring helpdesk documentation is complete and traceable.
Assist with validating IT systems and equipment under supervision, following established company protocols.

Team Collaboration & Professional Growth

Collaborate with the IT Support Technician, Systems Analyst, and Information Security Manager to resolve cross-functional IT issues.
Participate in ongoing training to develop technical and compliance-related skills.
Contribute to departmental improvement efforts, knowledgebase articles, and standard operating documentation.
Demonstrate strong customer service and communication skills to foster a positive IT support experience across departments.

Qualifications

Certification in Information Technology, Computer Science, or related field; or equivalent hands-on experience.
1+ years of experience providing technical support or customer service in a professional setting (internship or co-op experience acceptable).
Familiarity with Windows 10/11, Microsoft 365, and Active Directory environments.
Basic understanding of networking concepts (IP addressing, DNS, DHCP, VPN).
Strong problem-solving, documentation, and communication skills.
Ability to follow established procedures and maintain detailed records in a regulated environment.

Preferred Skills

Experience in a cGMP manufacturing setting.
Familiarity with IT ticketing systems and imaging tools.
Basic knowledge of endpoint security, patching, or asset management tools.
Certifications such as CompTIA A+ or ITIL Foundation are a plus.

The application window for this position is anticipated to be open at least 40 days

Quick Apply

Refine Your Search

analyst tier jobs in columbus

IT Helpdesk Technician

IS Customer Service Analyst II - RIS

Energy Accounting Analyst (Assc - Analyst)

Technical Support Specialist

Unarmed Security Officer

HRIS Analyst

Supervisor, IT Service Center

2027 Global Finance & Business Management - Summer Analyst (OH, IL, DE, TX)

Cybersecurity Policy Analyst

POS Support Agent

Senior Data & Systems Analyst, EHS

Lead UI/UX Consultant - Columbus, OH (Onsite Work)

Senior Legal Analyst & Litigation Project Manager

Senior Systems Administrator

Senior Analyst, Government Rates

Commercial Analyst

Sr. Legal Project Management Analyst

UI-UX-Designer-Local to Ohio

Vendor Management Analyst

Media Relations Accenture Song Senior Manager

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