Top 3 Associate endpoint analyst Jobs in Columbus

Help Desk Analyst I
Robert Half —Columbus, OH
- Temporary
- Mid-level
- Office
- Windows
- Disability insurance
- Dental insurance
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11d
Help Desk Analyst
DWYER INSTRUMENTS, LLC —Westerville, OH
- $22 - $29 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
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Director Information Security & Governance
Express —Columbus, OH
- Email
- Google Workspace
- Computer science
- Computer Science

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Help Desk Analyst I
Robert Half —Columbus, OH
Associate degree in a technology-related field or equivalent hands-on experience; help desk certifications are preferred.
Quick Apply
11d
Help Desk Support Specialist
Franklin International —Columbus, OH
Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat requests for support in compliance with company policy.
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Help Desk Analyst I
Robert Half —Columbus, OH
Associate degree in a technology-related field or equivalent hands-on experience; help desk certifications are preferred.
Quick Apply
11d
Help Desk Analyst
DWYER INSTRUMENTS, LLC —Westerville, OH
This role is responsible for process management of the finest end-user experience, acting as the final point of contact to provide proactive and requested…
$22 - $29 an hour
Quick Apply

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associate endpoint analyst jobs near columbus

Help Desk Analyst I

Robert Half -
Columbus, OH

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Job Details

Temporary | Contract
11 days ago

Benefits

Disability insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Desktop computer repair
Cloud identity and access management (IAM)
Maintenance inventory management
Network troubleshooting
IT user and group management
IT system monitoring
In-person customer service
Public Cloud
Mid-level
Windows
Printer (troubleshooting support)
Adobe Creative Suite
Cloud service support
Video conferencing software
Productivity software support
Desktop (troubleshooting support)
Remote access software
Azure AD
Customer support ticket management
Desktop applications
Collaborative technology platforms
Microsoft Teams
Event audio-visual coordination
Technical customer support for office equipment
macOS
Productivity software
Video conferences (communication methods)
Access control management
Desktop administration
Associate's degree

Full Job Description

We are looking for a Help Desk Analyst I to provide frontline technical assistance for employees in Columbus, Ohio. This position supports day-to-day technology needs across hardware, software, user accounts, and workplace collaboration tools while delivering responsive service and clear communication. This is a Long-term Contract opportunity within the Printing/Publishing industry, ideal for someone who enjoys solving issues in a fast-paced support environment.

Responsibilities:

Deliver first-level technical support for Windows and macOS devices, business applications, printers, scanners, and related peripherals through remote and in-person assistance.
Diagnose and resolve common issues involving Microsoft Office, Adobe Creative Cloud, web browsers, and desktop operating systems while guiding users through effective solutions.
Support user access administration by creating, updating, and maintaining accounts in Active Directory, Azure AD, Microsoft 365, and other cloud-based platforms.
Provide entry-level assistance for Azure Virtual Desktop sessions and help address connectivity concerns across a hybrid network environment.
Set up, maintain, and troubleshoot conference room technology, including preparing spaces for meetings and offering basic end-user instruction when needed.
Monitor endpoint detection and reporting alerts, respond to reported incidents, and escalate concerns in alignment with established security practices.
Document support activity, update ticket records, and track issue resolution and project-related tasks within the service desk system.
Help manage IT supplies and consumable inventory to ensure essential support materials and equipment remain available.
Follow organizational security standards and reinforce best practices during daily support interactions.
2+ years of experience in a help desk, service desk, or desktop support role.
Proficiency supporting Microsoft Windows 10 and general Microsoft Windows desktop environments.
Working knowledge of Active Directory, service desk ticket handling, and basic troubleshooting methods.
Experience assisting users with Microsoft Office applications, including Microsoft Teams, and other common business software.
Familiarity with macOS support, network printers, browser troubleshooting, and hybrid connectivity issues.
Strong verbal and written communication skills with the ability to remain organized and calm during user support situations.
Associate degree in a technology-related field or equivalent hands-on experience; help desk certifications are preferred.
Ability to lift up to 15 pounds and perform extended computer-based work as needed.

Technology Doesn't Change the World, People Do. ®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .

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associate endpoint analyst jobs in columbus

Help Desk Analyst I

Help Desk Analyst

Director Information Security & Governance

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