Top 6 Auto damage appraiser Jobs in Columbus

Collision Estimator/Auto Body Estimator/Service Advisor
XYZIT Auto and Bodyshop —Hilliard, OH
- $55,000 - $104,000 a year
- Part-time
- ASE Certification
- Mechanic experience
- Dealership
- Health insurance
- Dental insurance
Quick Apply
Field Auto Adjuster - Cincinnati, OH
Allstate —Columbus, OH
- $60,000 - $117,700 a year
- Writing skills
- Mid-level
- Driver's License
- Wellness program
- Paid parental leave
14d
Collision Estimator
Caliber —Columbus, OH
- Full-time
- Sales
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Inside Physical Damage Appraiser
Auto-Owners Insurance Company —Columbus, OH
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Driver's License
- Paid holidays
- Paid time off
Quick Apply

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Collision Estimator/Auto Body Estimator/Service Advisor
XYZIT Auto and Bodyshop —Hilliard, OH
In this role, you will be the vital link between customers and our repair specialists, providing expert assessments of vehicle damage, estimating repair costs,…
$55,000 - $104,000 a year
Quick Apply
Field Auto Adjuster - Cincinnati, OH
Allstate —Columbus, OH
This role offers a sign on bonus of $1,000 if you have an active appraiser license or active adjuster license in TX, FL, or your resident state (current…
$60,000 - $117,700 a year
14d

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Collision Estimator/Auto Body Estimator/Service Advisor

XYZIT Auto and Bodyshop
Hilliard, OH

Quick Apply

Job Details

Part-time | Full-time | Contract
$55,000 - $104,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

ASE Certification
Customer communication
I-CAR Certification
Auto estimating
Auto service management
Automotive service
Automotive diagnostics
Estimating for automotive body repair
Dealership experience
Auto body repair

Full Job Description

Job Overview

A collision estimator (also known as an auto body estimator or damage appraiser) acts as a primary liaison and project manager throughout the repair journey to include, but not limited to: Writing estimates, conducting process reviews, checking in customer vehicles, completing final customer paperwork prior to vehicle delivery (DRP, final invoice), finalizing total loss administration and providing post repair plan communication including all vehicle status updates to customers.

Vehicle Assessment: The job begins with a thorough inspection of the damaged vehicle to determine the extent of mechanical, body, and structural issues. This often involves visual inspection, possible road tests, and using information provided by the customer about the accident.
Creating the Estimate: Using specialized software like CCC One, Mitchell, or Audatex, the estimator documents all necessary parts replacements and labor costs, producing a detailed repair plan.
Customer Communication: A critical part of the job involves empathetic communication with customers, who are often experiencing a stressful situation after an accident. The estimator explains the repair process, timeline, costs, and addresses any questions they may have.
Insurance Coordination: Estimators work closely with insurance adjusters to ensure compliance with insurance client requirements and Direct Repair Programs (DRPs). This can sometimes involve negotiating discrepancies between initial estimates and the actual needed repairs.
Workflow Management: They play a pivotal role in managing the repair workflow, placing work orders for parts, monitoring the repair status, and performing quality checks on the finished vehicle before its delivery to the customer.

We are seeking a dynamic and detail-oriented Collision Estimator, Auto Body Estimator, or Service Advisor to join our fast-paced automotive service team. In this role, you will be the vital link between customers and our repair specialists, providing expert assessments of vehicle damage, estimating repair costs, and guiding clients through the repair process with enthusiasm and professionalism. Your energetic approach will help ensure a seamless customer experience while maximizing shop efficiency and profitability. This position offers an exciting opportunity for individuals with a passion for automotive repair, customer service, and sales to thrive in a collaborative environment dedicated to excellence.

Duties

Conduct thorough inspections of damaged vehicles to accurately assess collision and body repair needs using industry-standard estimating software.
Prepare detailed repair estimates that include parts, labor, and materials, ensuring transparency and clarity for customers.
Communicate effectively with customers, explaining repair procedures, costs, and timelines to foster trust and satisfaction.
Collaborate with technicians and management to prioritize repairs, schedule work efficiently, and ensure timely completion of services.
Upsell additional services such as vehicle maintenance, oil changes, tire services, alignments, suspension repairs, brake repairs, shocks & struts replacement, transmission work, diesel engine repairs, air brake systems, and other automotive diagnostics if needed.
Manage service writing duties by documenting all repair details accurately in the shop management system while maintaining clear communication with customers throughout the process.
Handle cash transactions and process payments securely while providing excellent customer service at every touchpoint.
Stay informed about the latest automotive technologies including mechanical diagnostics, auto body repair techniques, and specialty repairs like wheel alignments or suspension work to better serve clients’ needs.

Experience

Previous dealership experience or automotive service management background is highly preferred.
Proven success in auto estimating or service writing roles within busy collision or auto body shops.
Strong mechanical knowledge with hands-on mechanic experience or familiarity with automotive diagnostics across various systems such as collision repair, Structural damage, engine & transmission damage, and suspension systems.
Experience in upselling automotive services while maintaining excellent customer relations.
Demonstrated ability to handle cash transactions accurately along with excellent customer service skills.
Knowledge of automotive repair processes including auto body repairs and complex diagnostics is a plus.
Familiarity with dealership operations or auto sales can be advantageous but is not mandatory. Join us to become part of a vibrant team committed to delivering exceptional automotive care! We value energetic professionals who are eager to grow their careers in a supportive environment that recognizes your skills in automotive repair and customer service alike. If you’re passionate about cars and helping people get back on the road confidently—this is your chance to shine!

Pay: $55,000.00 - $104,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Auto estimating: 5 years (Required)

License/Certification:

I-CAR Certification (Preferred)
ASE Certification (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

auto damage appraiser jobs in columbus

Collision Estimator/Auto Body Estimator/Service Advisor

Field Auto Adjuster - Cincinnati, OH

Collision Estimator

Inside Physical Damage Appraiser

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