Top 6 Automotive service advisor remote Jobs in Columbus

Claims Adjuster
Renascent Protection Solutions —Dublin, OH
- $23 - $25 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- US work authorization
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Manager, Field Service
Rivian —Groveport, OH
- Full-time
- Clean driving record
- Schematics
- Writing skills
Quick Apply
IT Application Manager
Nifco America, Corp. —Canal Winchester, OH
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Business Development Manager
Advantage Parts Solutions —Columbus, OH
- $72,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Dealership
- Mid-level
- Paid training
- Health savings account
Quick Apply
Finance Manager
Commercial Vehicle Group —New Albany, OH
- Full-time
- CPA
- Finance
- 8 years

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Claims Adjuster
Renascent Protection Solutions —Dublin, OH
Examining the service contract and interviewing the repair facility and field inspectors toverify coverage. Building positive working relationships with service…
$23 - $25 an hour
Quick Apply
Manager, Field Service
Rivian —Groveport, OH
Must possess a valid driver's license and clean driving record. Work in partnership with cross functional teams regularly on implementing and continuously…
Quick Apply

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Claims Adjuster

Renascent Protection Solutions
Dublin, OH

Quick Apply

Job Details

Full-time
$23 - $25 an hour

Benefits

Health insurance
Dental insurance

Qualifications

Customer communication
Claims negotiation
High school diploma or GED
Experience working in the automotive repair industry
Insurance investigations
Customer service problem-solving

Full Job Description

Investigating insurance claims placed against vehicle service contracts or other warranty products for loss or damage. Authorizing the approval or a denial of such claims based on the findings of the investigation compared to the coverage provided under the service contract.

Schedule: Monday–Friday, either 8:00 AM–5:00 PM ET or 9:00 AM–6:00 PM ET
Weekend: Some Saturdays, 9:00 AM–3:00 PM ET

DUTIES AND RESPONSIBILITIES:

Examining the service contract and interviewing the repair facility and field inspectors toverify coverage.
Reviewing previous repair history and maintenance records to verify coverage under theservice contract and when necessary, authoring inspection to determine extent ofcompany’s liability.
Accurately estimating the costs of repair, replacement, or compensation associated witha covered repair.
Negotiating labor times with service departments using nationally published labor/partsprice guides.
Negotiating prices for automotive parts and, when necessary, ordering parts according to company guidelines.
Establishing and maintaining positive working relationships within the automotive industry.
Building positive working relationships with service advisors within the network of automotive dealers as well as independent repair facilities.

QUALIFICATIONS:

High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
Previous automotive mechanical claims adjuster experience, service advisor or parts experience.

COMPETENCIES:

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people indecision-making process; Makes timely decisions.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Continually required to stand, walk and sit.
Continually required to utilize hand and finger dexterity
Frequently required to talk or hear
Frequently utilize visual acuity to operate equipment, read technical information, and/or use a keyboard

Pay: $23.00 - $25.00 per hour

Benefits:

Dental insurance
Health insurance

Application Question(s):

Do you have the required previous automotive mechanical claims adjuster, service advisor or parts experience?

Education:

High school or equivalent (Required)

Experience:

Automotive mechanical claims adjusting: 1 year (Required)
Service advising: 1 year (Required)
TPA: 1 year (Required)

Location:

Dublin, OH (Preferred)

Shift availability:

Day Shift (Required)

Work Location: Hybrid remote in Dublin, OH (Franklin County)

Quick Apply

Refine Your Search

automotive service advisor remote jobs in columbus

Claims Adjuster

Manager, Field Service

IT Application Manager

Business Development Manager

Finance Manager

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