Top 190 Bank representative Jobs in Columbus

Payment Specialist, Credits and Adjustments
Orthopedic One —Westerville, OH
- Full-time
- Hybrid work
- Research
- Mid-level
- Windows
Customer Service Associate I
Cass Information Systems Inc. —Columbus, OH
- Overtime
- Hybrid work
- Writing skills
- Research
- Office
FCBank, Universal Associate, Full Time
CNB Financial Corporation —Columbus, OH
- Full-time
- Background check
- Computer literacy
- Office
- Wellness program
- Paid holidays
Quick Apply
Full-Time Teller
Telhio Credit Union —Reynoldsburg, OH
- Full-time
- Background check
- Pass drug screening
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Lead CSR/Teller - Columbus, OH - Full-Time
Fifth Third Bank —Columbus, OH
- Full-time
- Mid-level
- Office
- High school diploma or GED
7d
Client Relationship Representative (Universal Banker)
First Merchants Bank —Columbus, OH
- Call employer
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Payment Specialist
Orthopedic One —Westerville, OH
- Full-time
- Hybrid work
- Computer literacy
- Basic math
- Windows
Area Supervisor
Ross Stores —Columbus, OH
- $14.50 - $15.00 an hour
- Weekends as needed
- Merchandising
- Sanitation
- English
Float CSR/Teller- Dublin, OH - Full Time
Fifth Third Bank —Dublin, OH
- Full-time
- Office
- High school diploma or GED
- Travel
6h
Client Relationship Representative Reserve
First Merchants Bank —Columbus, OH
- Full-time
- Office
- High school diploma or GED
- Travel
- Paid parental leave
- Paid holidays
Quick Apply
Teller Float
Telhio Credit Union —Worthington, OH
- Background check
- Pass drug screening
- Office
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Advisor 1 - Float
WesBanco Bank, Inc. —Upper Arlington, OH
- Urgently hiring
- Microsoft Outlook
- Writing skills
- Mid-level
Senior Oversight Specialist
Ultimus Fund Solutions —Columbus, OH
- $55,000 - $85,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Finance
Quick Apply
Fair & Responsible Banking Compliance Officer - Consumer Compliance
WesBanco Bank, Inc. —Columbus, OH
- Remote
- 7 years
- Microsoft Excel
- Research
Retail Customer Service Associate
FedEx Office —Columbus, OH
- $17.00 - $19.98 an hour
- Full-time
- High school diploma or GED
- Project management
- Cleaning
- Health insurance
- Dental insurance
Lead CSR/Teller - Powell, OH - Full-Time
Fifth Third Bank —Powell, OH
- Full-time
- Mid-level
- Office
- High school diploma or GED
1d
Personal Banker
BMI Federal Credit Union —Columbus, OH
- $19.25 - $24.00 an hour
- Full-time
- Basic math
- Research
- Office
- Wellness program
- Paid holidays
Quick Apply
13d
2311 Accounts Receivable Coordinator
NIBE Element North America —Columbus, OH
- $26 - $30 an hour
- Full-time
- Microsoft Word
- Management
- Mid-level
Quick Apply
Customer Service Representative - Call Center - Mortgages
Equity Resources, Inc —Columbus, OH
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
2d
Senior Client Relationship Representative
First Merchants Bank —Columbus, OH
- Office
- High school diploma or GED
- Business development
- Paid parental leave
- Paid holidays
Quick Apply

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Payment Specialist, Credits and Adjustments

Orthopedic One -
Westerville, OH

Apply Now

Job Details

Full-time

Qualifications

Computer operation
Practice management software
Windows
High school diploma or GED
Computer skills

Full Job Description

Candidates must live in Ohio and be available for work in our Westerville, OH location. Position is eligible for remote/onsite hybrid work arrangement after completion of a 90-day introductory period.

Position Summary: Responsible for the expedient and accurate posting of adjustments and reconciliation of payments received.

Responsibilities/Accountabilities:

Payment Entry:

Completes adjustment entry and credits reconciliation in a timely and accurate manner including:
- Posts approved adjustments to practice management system to maintain reconciliation of accounts.
- Research adjustments to ensure accounts were appealed and worked in accordance with A/R policies and procedures.
- Balances batches, ensuring small balance and bad debt accounts have been appropriately worked, and initiates transaction reports.
- Ensures all cash, checks, EFT and credit card payments are reconciled and balanced between EMR and bank deposits daily. Identifies and resolves any transaction exceptions to ensure accurate daily balance.
- Reconciles and researches all credit balances and unapplied payments on accounts. Follows payer guidelines for notifications of overpayments on accounts.
- Ensures all A/R Adjustments and Credit Balances have been posted and balanced by month end.
- Post proper adjustments and payments for bad debt collection payments.

Properly communicates and documents payment denials in the practice management system and communicates with the appropriate billing representative in a timely manner.

Properly identifies insurance credit balances and overpayments by utilizing various software variance tools.

Completes ancillary payment posting reports as needed (low balance accounts, unapplied payments and unbalanced insurance accounts.)

Completes daily payment posting and reconciliation of unapplied payments on accounts to ensure accounts balance properly.

Research payer takebacks and recoupments to ensure accuracy of take back.

Processes patient refunds per department policy guidelines.

Completes assigned work queues daily. Ensuring response is according to status assigned (1 Normal – Respond within 3 days, 2 Priority – Respond within 2 days, 3 Urgent – Respond within 1 day).

Department Coverage:

Cross trained to provide department coverage in charge entry, posting payments/denials, lockbox postings and cash out.

Maintains professional knowledge regarding medical billing and coding procedures, insurance carriers, federal programs, and established payment posting workflows, etc.

Customer Service and Communications:

Communicates with patients, insurance carriers and other outside entities in a professional manner as needed. Identifies solutions and responds professionally to patient concerns, i.e., pleasant tone of voice, courteous language, etc. Uses appropriate grammar and demonstrates tact and diplomacy in patient interactions, by phone and in person.

Diffuses negative situations with patients and maintains a pleasant and professional tone during stressful circumstances and heavy workload.

Communicates with staff members in a professional, pleasant manner; Shares information relevant to work, no gossiping or disparaging remarks, accepts work without complaint or provides reasons why assignment is unmanageable, asks and answers questions related to improving department performance.

Teamwork:

Works cooperatively with coworkers, providers, and management.

Shares knowledge and insights with co-workers in a constructive manner.

Willingly provides coverage to department, staying beyond scheduled ending time when clinic schedule demands it, volunteering to cover time off or unexpected absences, maintaining workflow in department without direct supervision.

Addresses conflicts with person directly before involving manager or uninvolved peers.

Is considerate of others with regard to taking breaks or meal periods, use of computer and telephone, and noise in department.

Policies and Procedures:

Knows and complies with policies and procedures as enumerated in the Orthopedic One Employee Handbook and policies and procedures documents.

Provides assistance and support to leadership in implementing policies and procedures as necessary.

Actively participates in training, and conducting day to day work activity by adhering to all policies and procedures as enumerated in compliance and risk management programs.

Education, Experience, and Certification/Licensure Required:

High School Diploma or equivalent required with a minimum of two years of medical billing, bookkeeping, banking or finance experience. Certified Professional Coding education or certification is preferred. Candidates must be able to work with high volume of work while maintaining attention to detail and accuracy and demonstrate excellent oral and written communication skills. Computer skills required to operate practice management system (i.e., use Window operating system, conduct Internet searches, communicate by email, etc.).

Location: Orthopedic One · Patient Accounts
Schedule: Regular Full Time, Day Shift

Apply Now

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