Top 76 Banking support specialist Jobs in Columbus

Business Banking Virtual Specialist
JPMorganChase —Columbus, OH
- Full-time
- Microsoft Outlook
- Word processing
- Office
- Health insurance
- Tuition reimbursement
5d
Fraud Investigator
Heartland Bank —Whitehall, OH
- Mid-level
- Office
- Finance
- Paid parental leave
- Employee stock purchase plan
4d
Financial Advisor -Greater Columbus, OH
Thrivent —Columbus, OH
- Background check
- Mid-level
- Business development
- Paid training
- AD&D insurance
Quick Apply
Financial Advisor -Greater Columbus, OH
Thrivent —Dublin, OH
- Background check
- Mid-level
- Business development
- Paid training
- AD&D insurance
Quick Apply
Financial Advisor -Greater Columbus, OH
Thrivent —Grove City, OH
- Background check
- Mid-level
- Business development
- Paid training
- AD&D insurance
Quick Apply
Financial Advisor - Northeast Advisor Group
Thrivent —Columbus, OH
- Background check
- Mid-level
- Business development
- Paid training
- AD&D insurance
Quick Apply
Financial Advisor II - Northeast Advisor Group
Thrivent —Columbus, OH
- Background check
- Mid-level
- Business development
- Paid training
- AD&D insurance
Quick Apply
Financial Advisor II - South Central Advisor Group
Thrivent —Columbus, OH
- Background check
- Mid-level
- Business development
- Paid training
- AD&D insurance
Quick Apply
Financial Advisor - South Central Advisor Group
Thrivent —Columbus, OH
- Background check
- Mid-level
- Business development
- Paid training
- AD&D insurance
Quick Apply
Financial Advisor II - South Central Advisor Group
Thrivent —Columbus, OH
- Background check
- Mid-level
- Business development
- Paid training
- AD&D insurance
Quick Apply
Home Lending Account Specialist I Bilingual English and Spanish Required
JPMorganChase —Columbus, OH
- Full-time
- Hybrid work
- Research
- High school diploma or GED
- Organizational skills
- Health insurance
- Tuition reimbursement
Community Assistant
The NRP Group —Columbus, OH
- Full-time
- Apartments
- 1 year
- Reliable transportation
- Paid parental leave
- Paid holidays
Quick Apply
14d
Mental Health Group Facilitator - OH
Charlie Health —Ohio
- Part-time
- Remote
- Background check
- Master of Social Work
- Mid-level
Quick Apply
Payment Specialist, Credits and Adjustments
Orthopedic One —Westerville, OH
- Full-time
- Hybrid work
- Research
- Mid-level
- Windows
14d
Client Services Onboarding Specialist I
Western Alliance Bank —Columbus, OH
- Full-time
- Microsoft Excel
- Writing skills
- Office
- Wellness program
- Health insurance
Collections Specialist - Deficiency Balance - Remote
defi AUTO LLC —Columbus, OH
- $21 an hour
- Full-time
- Remote
- Mid-level
- Windows
- High school diploma or GED
- Paid training
- Tuition reimbursement
Quick Apply
4h
Relationship Banker Business Specialist
PNC Financial Services Group —Columbus, OH
- $52,500 - $87,500 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Wellness program
- Health savings account
Home Lending Specialist
Fifth Third Bank —Columbus, OH
- Full-time
- Office
- Communication skills
- Entry level
FCBank, Universal Associate, Full Time
CNB Financial Corporation —Columbus, OH
- Full-time
- Background check
- Computer literacy
- Office
- Wellness program
- Paid holidays
Quick Apply
Customer Success Onboarding Manager - Spend Management
U.S. Bank National Association —Columbus, OH
- $98,345 - $115,700 a year
- Full-time
- 5 years
- Mid-level
- Office
- Paid holidays
- Disability insurance
1d

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banking support specialist jobs near columbus

Business Banking Virtual Specialist

JPMorganChase -
Columbus, OH

Apply Now

Job Details

Full-time
5 days ago

Benefits

Health insurance
Tuition reimbursement
Retirement plan

Qualifications

Customer relationship building
Phone communication
Interviewing clients
Video conferencing software
Customer engagement
Video conferences (communication methods)
Customer interaction during outreach
Video conferencing systems operation
Client interaction via phone calls

Full Job Description

JOB DESCRIPTION

If you are passionate about supporting initiatives and executing processes that enhance efficiency and elevate the client experience for Business Clients, then a role as a Business Banking Virtual Specialist is ideal for you.

As a Business Banking Virtual Specialist (BBVS) within our corporate office, you will proactively engage with Business Banking clients to enhance their banking experience and support the well-being of their businesses by offering financial solutions, education, advice, and problem resolution.

Job responsibilities

Conduct daily outreach through various channels (phone, email, etc.) to engage with Chase Business Banking clients and deliver an exceptional client experience by proactively providing comprehensive business banking solutions tailored to meet the financial needs and circumstances of their businesses.
Drive a positive client experience by collaborating with relevant service teams to resolve issues, reaching out to clients to address survey feedback, and escalating matters that need further assistance or resolution.
Consult with clients to understand their business cash flow cycle and transaction channels, identifying cash management , card, payment & credit solutions and recommend ways for clients to safeguard accounts.
Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of businesses in order to refer and connect clients with bankers or specialists who can help meet their financial needs.
Follow all processes and protocols while protecting the firm by applying sound risk management protocols and adhering to policies, procedures, and regulatory banking requirements.

Required qualifications, capabilities, and skills

Minimum of 1 year of experience in a portfolio management role, or related business/customer service experience.
Proficient in having customer contact through inbound and outbound calls and video conferencing.
Proficiency in written communication with individuals at all levels, both internally and externally.
Ability to determine priorities and maintain a balanced work approach to achieve business objectives.
Ability to proactively build relationships with clients and internal partners, and influence others in a fast-paced environment to achieve desired outcomes.
Ability to take initiative and develop rapport to build and maintain client relationships virtually; to identify opportunities and issues by asking targeted questions to assess current client needs and goals; and to assess and recommend viable and appropriate solutions for the client.

Preferred qualifications, capabilities, and skills

Bachelor's degree or equivalent work experience.
General knowledge of core Business Products and Services, including Deposit, Lending, and Cash Management.
Proficient in MS Office tools, including Outlook, Excel, Word, and PowerPoint.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Apply Now

Refine Your Search

banking support specialist jobs in columbus

Business Banking Virtual Specialist

Fraud Investigator

Financial Advisor -Greater Columbus, OH

Financial Advisor -Greater Columbus, OH

Financial Advisor -Greater Columbus, OH

Financial Advisor - Northeast Advisor Group

Financial Advisor II - Northeast Advisor Group

Financial Advisor II - South Central Advisor Group

Financial Advisor - South Central Advisor Group

Financial Advisor II - South Central Advisor Group

Home Lending Account Specialist I Bilingual English and Spanish Required

Community Assistant

Mental Health Group Facilitator - OH

Payment Specialist, Credits and Adjustments

Client Services Onboarding Specialist I

Collections Specialist - Deficiency Balance - Remote

Relationship Banker Business Specialist

Home Lending Specialist

FCBank, Universal Associate, Full Time

Customer Success Onboarding Manager - Spend Management

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