The Facilities Specialist focuses on helping our customers gain the maximum benefit from their facilities and maintenance operations. In this role, you are to be a subject-matter expert in the areas of asset management, capital planning & forecasting, facility management, and more. Every customer organization is different, so the ideal candidate will have the ability to assess, scope, justify, and deliver each project effectively and efficiently to help both the customer and FMX meet our goals.
Responsibilities:
As the Facilities Specialist, you will:
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Communicate with customers and prospects to gain a more thorough understanding of their business needs and document them effectively.
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Propose new features to FMX’s flagship product, communicate their business value, and show how we will achieve ROI.
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Prepares assessments and recommendations to help our customers improve their facilities and maintenance operations.
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Conducts walk-through surveys to assess the condition of mechanical, electrical and plumbing systems, structure and foundations, interiors, common areas, exterior walls, windows, roofs, site work improvements, and more.
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Interviews property owners, occupants, key site personnel and local government officials to obtain information concerning the subject property’s condition.
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Reviews repair/improvement cost information, certificate(s) of occupancy, maintenance reports and logs, building and fire department inspection reports, and similar information to determine the condition of the building.
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Document facility and asset information through photographs, digital data capture, and analysis which includes details about the systems, their conditions, and physical deficiencies to be remedied.
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Prepares estimated costs to remedy building deficiencies and document alternative approaches.
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May act as subject matter expert to aid the customer in cost justifications, equipment selection, and other consultative work.
Requirements
Preferred Experience & Qualities:
What are we looking for in this role?:
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Bachelor's degree (BA/BS) in architecture, engineering, or construction management or equivalent combination of education and experience.
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5-7 years commercial building evaluation or commercial design experience with a general understanding of all building systems: site work, structural, building envelope, and more.
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Excellent written and verbal communication skills.
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Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information both verbally and written/presentation form to all audience types.
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Ability to effectively present technical information to non-technical customers and other parties.
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Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Able to conduct a basic financial analysis.
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Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires intermediate analytical and quantitative skills.
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Advanced skills with Microsoft Office Suite Products (Excel, Word, PowerPoint), Google Suite, and all FMX products and related partner or add-on technologies.
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Excellent time management and organizational skills. Ability to manage multiple, overlapping projects.
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Ability to travel approximately 50% of the time.
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Facility Management, Building Engineering, HVAC/Mechanical Technology, Construction, Project Management, or Maintenance Supervision experience is a plus.
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A match with our core pillars: Teamwork, Integrity, and Excellence.
Preferred Backgrounds:
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Facility Manager
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Building Engineer
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HVAC/Mechanical Technician
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Construction/Project Manager
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Maintenance Supervisor/Lead
Preferred Technical Certifications & Skills:
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Certified Facility Manager (CFM) or Facilities Management Professional (FMP)
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Building Operator Certification (BOC)
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EPA 608 Certification (HVAC systems)
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IFMA or BOMA courses/certifications
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Other Similar Certification
The hiring process for this role:
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Apply! Submit your resume and answers to the application questions below via the Workable portal.
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Phone screen with People Ops: A 30-minute conversation to review your background and experiences, discuss the culture at FMX, and ensure that you understand the general expectations for the role. Also, a great time for you to ask questions about compensation, benefits, etc.
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Hiring manager conversation: A 60-minute conversation with the hiring team. Be prepared to discuss your background as well as what you’re looking for in your next role and what direction you see your career path taking. Also, this is a great time for you to ask questions about the expectations for this role, team culture, etc.
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Final Interview: A 45-60 minute peer interview with key teammates that you’ll be working with on a daily basis.
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Offer & Onboarding: Candidates who receive an offer will be required to complete a background check prior to onboarding. New hires are also expected to work onsite at our Columbus, OH office during their first week to complete onboarding and connect with the team in person.
Benefits
FMX Benefits and Life at FMX:
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You’ll make a big impact: You’ll have significant influence over the direction of our product and the future of our company.
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Competitive benefits: 100% company-paid health, dental, vision, long and short term disability, and life insurance.
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Work from home: At FMX, we are remote first, but you’re welcome to use our office as you need. We have one all-company event a year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers. When you’re in the office, you can take advantage of our free snacks, beverages, and office kegerator.
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Home office stipend: We’ll give you everything necessary to do your job (company-sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture, and accessories. You will also get $60/month toward your home internet connection.
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Generous PTO and UTO (unplanned time off) policies: If you’re sick, why should that cut into your vacation time?
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Flexible Schedule: We offer a flexible schedule to help you manage personal appointments, such as doctor or dentist visits, as long as you're meeting performance expectations and project timelines.
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You’ll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously.
Compensation:
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We will offer a base salary, as well as a Performance Bonus. Total on target earnings are expected to be $85,000 annually.
401(k) and medical / dental / vision / short and long term disability / life insurance.
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Other considerations: The candidate for this position can be located anywhere in the US.
Company:
FMX is founded and headquartered in Columbus, Ohio and develops a cloud-based, software-as-a-service facility maintenance and management product. FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space. Check us out at: https://www.gofmx.com/
Note: All other company requirements are documented in the FMX Teammate Handbook. FMX is an equal opportunity employer and a drug-free workplace.
