Top 4 Call center coordinator Jobs in Columbus

Customer Service Coordinator I
Aramark —Groveport, OH
- $18 - $23 an hour
- Administrative experience
- Organizational skills
- Communication skills
- Paid holidays
- Disability insurance
6h
Patient Care Coordinator I - Outbound
Orsini Healthcare —Columbus, OH
- $23 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- US work authorization
- Data entry
- Paid holidays
- Health insurance
Quick Apply
Remote Transportation Care Coordinator
ACC PREMIERE —Columbus, OH
- $11.50 - $12.00 an hour
- 8 hour shift
- Remote
- 2 years
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
4d
Account Coordinator
All State Exteriors —London, OH
- $16 - $18 an hour
- Weekends as needed
- Communication skills
- Entry level
Quick Apply

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Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving…
$19 - $21 an hour
Quick Apply
Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
Quick Apply

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Customer Service Coordinator I
Aramark —Groveport, OH
Partner with client facing field roles (BDM, RSM, RSR) to deliver a responsive and cohesive client management experience.
$18 - $23 an hour
6h
Patient Care Coordinator I - Outbound
Orsini Healthcare —Columbus, OH
Initiate outbound calls to schedule deliveries and verify supply requirements. Responsible for all data entry into multiple workflow systems for end to end…
$23 an hour
Quick Apply

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Customer Service Coordinator I

Aramark -
Groveport, OH

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Job Details

$18 - $23 an hour
6 hours ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Vision insurance

Qualifications

Administrative experience

Full Job Description

Job Description

The Customer Service Coordinator (CSC) position for Union Supply Group is responsible for providing exceptional service and communication to both internal and external customers in a professional manner. The CSC partners with other roles within the operations team to support client objectives and provide effective solutions to customer needs. This role is responsible for handling inbound inquiries via phone, email, and web formats with the objective of one-call resolution. The CSC will facilitate and resolve issues with product, order and service needs and ensure accuracy and maintenance of department databases and systems.

Benefits: Full Health Benefits, 401k*, Vacation/PTO, Holiday Pay, College Tuition Assistance, Free Shift Meals & MORE!

Compensation Data

COMPENSATION: The hourly rate for this position is $18.00 to $23.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. ??

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. ??

Job Responsibilities

Lead all inbound client facing activity (phones, emails, web, etc.), addressing client requests for orders, service and/or information on products, pricing, refunds, etc.
Partner with client facing field roles (BDM, RSM, RSR) to deliver a responsive and cohesive client management experience.
Engage clients proactively to secure orders prior to their scheduled delivery, employing professional telephone sales techniques to enhance sales by closing open voids and promoting current promotions.
Mitigate client loss by identifying At Risk clients and initiating client retention action plans to address loss of client engagement (no-buy), repeated service issues (unresolved/repetitive delivery & service issues), and poor client satisfaction.
Facilitate a positive delivery experience through establishing and maintaining client route assignments, delivery schedules and appropriate delivery frequencies.
Enable inter-departmental and client communication on order fulfillment and modifications due to product shortages, missed deliveries, etc.
Use systems to ensure all team members have access to the client experience through the recording of all client interactions in Salesforce.
Identify, manage, and carry out company service programs to ensure 100% process compliance.
Alert management to service concerns not resolved in a timely and acceptable manner.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Solid understanding of customer service processes including handling complaints, inventory or product availability, and service issues
Ability to take initiative and demonstrate a sense of urgency
3-5 years of work experience preferred.
Strong communication skills.
Excellent customer service and administrative skills required.
Ability to develop and maintain a positive working relationship with others.
Detail oriented, ability to multi-task, with strong organizational skills are required

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Apply Now

Refine Your Search

call center coordinator jobs in columbus

Customer Service Coordinator I

Patient Care Coordinator I - Outbound

Remote Transportation Care Coordinator

Account Coordinator

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