Top 14 Caller remote Jobs in Columbus

Licensed Crisis Counselor - Fully Remote in Ohio
ProtoCall Services Inc. —Ohio
- $28.55 - $32.55 an hour
- Weekends as needed
- Remote
- Background check
- LMFT
- Master of Social Work
- Paid training
- Health savings account
Inbound Answering Service Operator
CONTINENTAL MESSAGE SOLUTION 2 LLC —Columbus, OH
- Computer literacy
- High school diploma or GED
- Criminal background check
- Paid training
Associate Customer Service Representative, CI
Liberty Mutual —Columbus, OH
- $38,000 - $70,000 a year
- Weekends as needed
- Hybrid work
- Office
- High school diploma or GED
- Organizational skills
- Disability insurance
10d
Secretary II - EXAM (SY26-27)
Columbus City Schools —Columbus, OH
- $20.98 an hour
- Seasonal
- Microsoft Outlook
- Word processing
- Pass drug screening
Medical Records Technician (ROI)
US Veterans Health Administration —Columbus, OH
- $37,992 - $61,598 a year
- Online Application
- Hybrid work
- Background check
- High school
- Writing skills
- Health insurance
4d
Help Desk Technician
Equitas Health, Inc. —Columbus, OH
- $49,000 - $58,800 a year
- Weekends as needed
- Hybrid work
- Research
- Office
- Windows
- Paid holidays
- Dental insurance
Quick Apply
Medicare Sales Agent - Hybrid in Dublin, OH
UnitedHealthcare —Dublin, OH
- $16.00 - $24.04 an hour
- Overtime
- Hybrid work
- Computer literacy
- Pass drug screening
- Windows
- AD&D insurance
- Employee stock purchase plan
Healthcare Intake Specialist
North Community Counseling Centers Inc —Columbus, OH
- $17 an hour
- Full-time
- Background check
- Computer literacy
- Office
- Paid holidays
- Health insurance
Quick Apply

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Remote Customer Service Representative
ACC PREMIERE —Columbus, OH
Non-work-related phone calls. Dedicated home office workspace, preferably a separate room with its own door. Remote training (via the video conference platform…
$11.50 - $12.00 an hour
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13d
Accounts Payable Analyst - Data & Financial Allocations
Ultimus Fund Solutions —Columbus, OH
Ultimus is an equal opportunity employer and does not discriminate on the basis of the applicant’s or employee’s race, color, religion, national origin,…
$50,000 - $70,000 a year
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Licensed Crisis Counselor - Fully Remote in Ohio
ProtoCall Services Inc. —Ohio
M.A./M.S. in a behavioral health field with a clinical practice emphasis from a COAMFTE, CACREP, or CORE-accredited program. 401(k) program with company match.
$28.55 - $32.55 an hour
211/988 Community Resource Specialist (3RD Shift WEEKDAYS)
Pathways of Central Ohio —Newark, OH
During training, staff members learn how to handle a variety of calls (both information and referral and crisis) and how to record calls, search for resources…
$16.50 - $20.50 an hour
Quick Apply
2d

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Licensed Crisis Counselor - Fully Remote in Ohio

ProtoCall Services Inc. -
Ohio

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Job Details

Full-time
$28.55 - $32.55 an hour

Benefits

Paid training
Health savings account
Loan repayment program
Disability insurance
401(k) 3% Match
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Opportunities for advancement
Life insurance
Referral program
Retirement plan

Qualifications

Master of Social Work
Teamwork
Mental health counseling
Master of Arts
Clinical documentation

Full Job Description

Qualifications & Benefits:

Education (one of the following required):

MSW, PsyD, or PhD in a behavioral health field, OR
M.A./M.S. in a behavioral health field with a clinical practice emphasis from a COAMFTE, CACREP, or CORE-accredited program

Licensure (must reside in OH and hold one of the following):

LPC
LSW
LPCC
ILMFT
LISW
LISW-S
LP

Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services

Location: Remote, Ohio residency required

Benefits

Comprehensive medical, dental, and life insurance
401(k) program with company match
Company-matched student loan repayment program
Short- and long-term disability (STD/LTD)
Employee Assistance Program (EAP)
Accrued PTO (earn up to 4 weeks in your first year)
Opportunities for professional growth and advancement

Compensation & Incentives

In addition to base hourly pay, our crisis counselors are eligible for the following incentives:

+ $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training.
+ $1.00/hour - for working a full 40-hour schedule in the workweek post-training
Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team.

Who We Are

Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded “Top Workplace” honors for our strong culture, mission-driven work, and commitment to employee well-being.

We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.

Role Expectations:

About the Role

As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.

Primary Responsibilities

Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
Build rapport, actively listen, and foster client engagement.
Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
Provide resources, coping strategies, referrals, and safety planning.
Intervene appropriately in emergent situations.
Maintain accurate, timely, and clinically sound documentation.
Multitask effectively while navigating multiple software systems.
Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection.

What You Can Expect

Six-Week Paid Virtual Training Cohort: Monday–Friday, 8:00 AM to 4:30 PM PST
A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.

Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

Job Type: Full-time

Pay: $28.55 - $32.55 per hour

Benefits:

401(k) 3% Match
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Loan repayment program
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: Remote

Apply Now

Refine Your Search

caller remote jobs in columbus

Licensed Crisis Counselor - Fully Remote in Ohio

Inbound Answering Service Operator

Associate Customer Service Representative, CI

Secretary II - EXAM (SY26-27)

Medical Records Technician (ROI)

Help Desk Technician

Medicare Sales Agent - Hybrid in Dublin, OH

Healthcare Intake Specialist

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