Top 67 Care manager ambulatory Jobs in Columbus

Associate Director, Central Scheduling
Ohio State University Physicians —Columbus, OH
- $89,611.59 - $134,417.39 a year
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- Business Administration
- Wellness program
- Paid holidays
9d
Ambulatory Patient Access Rep - Hilltop Primary Care Center
Nationwide Children's Hospital —Columbus, OH
- Full-time
- CPR Certification
- Customer service
- Primary Care
Ambulatory Patient Access Representative
Nationwide Children's Hospital —Columbus, OH
- Full-time
- CPR Certification
- Customer service
- High school diploma or GED
12d
Care Manager II
Amerihealth Caritas —Dublin, OH
- Full-time
- Nursing
- RN License
- Bachelor of Science
Ambulatory Patient Access Representative-1
Nationwide Children's Hospital —Columbus, OH
- Part-time
- CPR Certification
- Customer service
- High school diploma or GED
Director, Specialty Accreditation - Remote
Optum —Dublin, OH
- $112,700 - $193,200 a year
- Full-time
- Remote
- 5 years
- Pass drug screening
- Driver's License
Quick Apply
Director of Operations
LOWER LIGHTS CHRISTIAN HEALTH CENTER INC —Columbus, OH
- Nursing
- 7 years
- Master's degree
Quick Apply
Scribe
Central Ohio Urology Group —Gahanna, OH
- Part-time
- Surgery
- Computer literacy
- Writing skills
- Health savings account
- Health insurance
Ambulatory Patient Access Rep- Perioperative Services
Nationwide Children's Hospital —Columbus, OH
- 8 hour shift
- CPR Certification
- Hospital
- Customer service
Director Advanced Practice Provider - Ambulatory and Primary Care
OhioHealth —Columbus, OH
- Full-time
- Nursing
- Management
- Primary Care
Ambulatory Patient Access Representative- PCD (Part Time)
Nationwide Children's Hospital —Columbus, OH
- Part-time
- CPR Certification
- Customer service
- High school diploma or GED
Care Manager
Amerihealth Caritas —Dublin, OH
- Full-time
- Mid-level
- 3 years
- Master's degree
7d
Ambulatory Patient Access Representative - Hilliard and Grove City CTH
Nationwide Children's Hospital —Hilliard, OH
- Part-time
- CPR Certification
- Customer service
- BLS Certification
12d
Ambulatory Patient Access Rep- Community Support Program
Nationwide Children's Hospital —Columbus, OH
- Part-time
- CPR Certification
- Customer service
- High school diploma or GED
13d
Ambulatory Patient Access Representative-2
Nationwide Children's Hospital —Columbus, OH
- Part-time
- CPR Certification
- Customer service
- High school diploma or GED
Family Practice CNP
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $94,000 - $124,000 a year
- Full-time
- Acute care
- Nursing
- HIPAA
Quick Apply
Urology Physician Practice Manager
OhioHealth —Pickerington, OH
- Full-time
- Inventory management
- HIPAA
- Master's degree
Pharmacy Technician
US Veterans Health Administration —Columbus, OH
- $57,503 - $74,756 a year
- Overtime
- Background check
- Pass drug screening
- No experience needed
- Paid parental leave
- Paid holidays
7d
Rehabilitation Services Aid
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Acute care
- Background check
- Pass drug screening
7d
Housekeeper I- Main Campus (1st Shift Tuesday-Saturday 7a-3:30p, Rotating Holidays)
Nationwide Children's Hospital —Columbus, OH
- Full-time
- English
- Office
- Ability to climb stairs

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Associate Director, Central Scheduling

Ohio State University Physicians -
Columbus, OH

Apply Now

Job Details

Full-time
$89,611.59 - $134,417.39 a year
9 days ago

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance

Qualifications

Academic medical center healthcare experience
Productivity software
Academic medical center experience

Full Job Description

Overview:

Make a meaningful impact on the patient journey. As the Associate Director of the Patient Contact Center, you will lead the teams and processes that help patients access care across OSUWMC. Partnering closely with clinical and operational leaders, you'll drive service excellence, optimize patient access, and develop innovative solutions that improve both the patient experience and organizational performance.

About us

With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of OSUP, you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.

Our culture

At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.

Our benefits

We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives.

Responsibilities:

Purpose:

The Associate Director of the Patient Contact Center is directly responsible for the development, implementation, and overall operation of OSUWMC Contact Center services. The Associate Director (AD) will ensure that all programs and processes align with OSUWMC with an emphasis on customer service, patient experience, and financial integrity. The AD will also be actively involved in business planning and development, strategic planning, clinical integration between the contact center team and clinical teams, financial planning, and meeting (or exceeding) all customer service and contact center success metrics. This role will leverage best practices for scheduling and customer service workflows to ensure ongoing and continuous improvement surrounding the patient experience and service delivery.

Duties & Responsibilities

Provide strategic and operational leadership for centralized patient scheduling, call center services, and patient access initiatives.
Partner with clinical and administrative leaders to optimize scheduling operations, improve patient access, enhance the patient experience, and ensure alignment with organizational goals.
Oversee staffing, workforce planning, performance metrics, budgeting, and continuous process improvement for a large, multi-level team supporting 100+ indirect FTEs.
Lead managers and staff development efforts, including performance management, employee engagement, retention, training, and succession planning.
Drive operational excellence through data analysis, workflow optimization, forecasting, and implementation of scheduling and access-related initiatives.
Serve as a key liaison between operational teams and organizational leadership, communicating strategy and ensuring effective cross-functional collaboration.

Additional Responsibilities

Maintain compliance with all organizational policies, regulatory requirements, and required training.
Demonstrate professionalism, reliability, and exceptional customer service while supporting a collaborative work environment.
Travel to other clinical locations as needed and perform other duties or special projects as assigned.

Qualifications:

Requirements:

Bachelor’s degree in Business Administration or equivalent work experience is required. Healthcare or related field is required.
Minimum of 5 years of experience working in business operations or similar function, preferably in healthcare services, inclusive of 2 years of previous supervisory or management experience.
Strong understanding of the care lifecycle is required.
Prior experience in the successful management of high-volume patient access functions for a large academic medical center.
High proficiency with Microsoft Office Suite is required.

Preferences:

Advanced degree (MBA/MHA)
Contact center, surgical scheduling, imaging or procedural scheduling experience.
Considerable experience in revenue cycle management, medical billing, health access, and medical administration is a plus.
Proficiency in electronic medical records (EMR); EPIC preferred.
Working knowledge of ambulatory healthcare systems.
Knowledge of medical terminology as well as contact center technology and associated best practices are highly preferred.
Ability to manage a project and familiarity with LEAN project process highly preferred
Prior experience managing projects, strategy dissemination, thinking like an owner and communicating direction are an imperative

Pay Range: USD $89,611.59 - USD $134,417.39 /Yr.

Apply Now

Refine Your Search

care manager ambulatory jobs in columbus

Associate Director, Central Scheduling

Ambulatory Patient Access Rep - Hilltop Primary Care Center

Ambulatory Patient Access Representative

Care Manager II

Ambulatory Patient Access Representative-1

Director, Specialty Accreditation - Remote

Director of Operations

Scribe

Ambulatory Patient Access Rep- Perioperative Services

Director Advanced Practice Provider - Ambulatory and Primary Care

Ambulatory Patient Access Representative- PCD (Part Time)

Care Manager

Ambulatory Patient Access Representative - Hilliard and Grove City CTH

Ambulatory Patient Access Rep- Community Support Program

Ambulatory Patient Access Representative-2

Family Practice CNP

Urology Physician Practice Manager

Pharmacy Technician

Rehabilitation Services Aid

Housekeeper I- Main Campus (1st Shift Tuesday-Saturday 7a-3:30p, Rotating Holidays)

I want to receive the latest job alert for care manager ambulatory in columbus

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