Top 30 Care representative ii Jobs in Columbus

Patient Care Representative I & II
Gifthealth Inc —Columbus, OH
- $18.26 - $22.37 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Continuous improvement
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Bilingual Sales Associate/Cashier (Spanish) Columbus, Ohio
Dolfin Tech —Columbus, OH
- $14 an hour
- Weekends as needed
- Bilingual
- Background check
- Spanish
- Health insurance
- Dental insurance
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Traveling Construction Materials Technician II
Terracon —Ohio
- $19.50 - $27.50 an hour
- Microsoft Word
- Background check
- Microsoft Excel
- Paid holidays
- Health insurance
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Public Health Program Manager II (RN) (Vacancy)
City of Columbus —Columbus, OH
- $42.64 - $63.94 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
- Wellness program
- Disability insurance
12d
Public Health Program Manager II
Columbus Public Health —Columbus, OH
- $37.02 - $55.52 an hour
- Full-time
- Background check
- Mid-level
- Master's degree
- Health savings account
- Health insurance
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Public Health Program Manager II (Vacancy)
City of Columbus —Columbus, OH
- $37.02 - $55.52 an hour
- Full-time
- Master's degree
- Bachelor's degree
- Social Work
- Wellness program
- Disability insurance
12d
Social Worker-Readjustment Counselor
US Veterans Health Administration —Columbus, OH
- $64,406 - $101,309 a year
- Online Application
- Hybrid work
- Background check
- Master of Social Work
- Pass drug screening
- Paid parental leave
- Paid holidays
10d
BH Crisis Services Clinician II- Crisis Consult Liaison Svc
Nationwide Children's Hospital —Columbus, OH
- 12 hour shift
- Psychiatry
- Mid-level
- Ability to climb stairs
U-Box Customer Care Representative (CDL)
U-Haul —Columbus, OH
- $24 - $26 an hour
- Full-time
- Clean driving record
- Customer service
- Local
- Paid holidays
- Health insurance
11d
Maintenance Technician II (3rd Shift)
Cart.com, Inc. —Groveport, OH
- Full-time
- Ability to walk for extended periods
- Mid-level
- High school diploma or GED
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Warehouse Supervisor II - Weekend Shift
Crane Worldwide Logistics LLC —West Jefferson, OH
- Mid-level
- 3 years
- High school diploma or GED
- Wellness program
- Health insurance
Warehouse Supervisor II - 2nd Shift
Crane Worldwide Logistics LLC —West Jefferson, OH
- Mid-level
- 3 years
- High school diploma or GED
- Wellness program
- Health insurance
Surveillance Investigator II
Command Investigations, LLC —Columbus, OH
- $25 - $30 an hour
- 8 hour shift
- Microsoft Word
- Clean driving record
- Customer service
- Health insurance
- Dental insurance
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Clinician (Counselor) - Franklinton
Basecamp Recovery Center —Columbus, OH
- $26 - $38 an hour
- Weekends as needed
- LMFT
- Spanish
- CPR Certification
- Paid holidays
- Loan repayment program
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Warehouse Supervisor II - Weekend Night Shift
Crane Worldwide Logistics LLC —Lockbourne, OH
- Night shift
- Mid-level
- 3 years
- High school diploma or GED
- Wellness program
- Health insurance
Lead Firewall Administrator
CDO Technologies Inc —Columbus, OH
- $115,000 - $150,000 a year
- Full-time
- 7 years
- Azure
- AWS
- Paid holidays
- Disability insurance
Quick Apply
Warehouse Supervisor II - Weekend Day Shift
Crane Worldwide Logistics LLC —Lockbourne, OH
- Day shift
- Mid-level
- 3 years
- High school diploma or GED
- Wellness program
- Health insurance
Advanced Practice Nurse - Certified Nurse Anesthetist - Part-Time
US Veterans Health Administration —Columbus, OH
- $197,430 - $286,203 a year
- Part-time
- Hybrid work
- Background check
- Nursing
- Medication administration
- Paid holidays
- Dental insurance
6d
Staff Pharmacist - 3rd Shift
Polaris Pharmacy Services —Columbus, OH
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
CRITICAL CARE MEDIC
MedFlight —Columbus, OH
- Full-time
- Clean driving record
- BLS Certification
- Mid-level
Quick Apply

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Patient Care Representative I & II

Gifthealth Inc -
Columbus, OH

Quick Apply

Job Details

Full-time
$18.26 - $22.37 an hour

Qualifications

Live chat
Computer operation
Phone communication
De-escalation techniques
Conflict de-escalation
High school diploma or GED
Telecommunications headsets
Typing

Full Job Description

About Us

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.

Position Summary

We are seeking a dedicated, compassionate, and customer-focused Certified Pharmacy Technician to join our Pharmacy Support Call Center Team. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service to patients, providers, and pharmacy partners. You will serve as a critical point of contact, ensuring smooth communication and problem resolution across multiple channels.

Key Responsibilities

Answer inbound calls from patients, providers, and pharmacy partners with professionalism and empathy.
Handle high-volume call center operations while maintaining service quality and accuracy.
Take verbal prescriptions from providers and ensure proper documentation in accordance with state regulations.
Transfer calls related to clinical questions or counseling needs to pharmacists.
Accurately process prescriptions and input patient data into the pharmacy system.
Make outbound calls to prescribers for clarifications, refill requests, and medication verifications.
Troubleshoot patient issues related to orders, insurance, or delivery, escalating when needed.
Maintain accurate and confidential patient records, including address, allergies, and prescription history.
Respond to emails and chat inquiries as needed, ensuring a prompt and thorough resolution.
Collaborate closely with internal pharmacy operations, the pharmacist team, and external fulfillment partners.
Adhere to all pharmacy laws, regulations, and compliance requirements.
Contribute to continuous improvement by identifying call trends and suggesting workflow optimizations.
Attend training sessions to stay current on pharmacy practices and customer service techniques.

Minimum Qualifications

High School Diploma or equivalent
2+ years of experience in a call center, pharmacy, or customer support role (healthcare/pharmacy preferred)
Comfortable handling a high volume of calls and multitasking in a fast-paced environment
Strong communication, empathy, and de-escalation skills
Detail-oriented with excellent problem-solving and critical thinking skills
Adaptable to take on additional responsibilities as the role evolves
Requirements may vary based on leveling

Work Environment

Location: Onsite
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.

Key Essential Functions

Must be able to remain seated and work at a computer for extended periods (up to 8 hours).
Must be able to type and perform repetitive hand/wrist motions throughout the shift.
Must be able to use a headset for phone-based communication for the majority of the workday.
Must be able to navigate multiple computer systems and applications simultaneously.
Must maintain focus and attention to detail while managing a high volume of calls or tasks.
Must be able to communicate clearly and professionally via phone, chat, and email.
Must be able to work onsite for all scheduled shifts, including potential weekends or evenings depending on business needs.
Must be able to handle occasional escalated or emotionally charged interactions with composure.
Must be able to meet productivity and quality standards consistently.

Employment Classification

Status: Full-time
FLSA: Non-Exempt

Equal Employment Opportunity (EEO) Statement

Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.

We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

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Refine Your Search

care representative ii jobs in columbus

Patient Care Representative I & II

Bilingual Sales Associate/Cashier (Spanish) Columbus, Ohio

Traveling Construction Materials Technician II

Public Health Program Manager II (RN) (Vacancy)

Public Health Program Manager II

Public Health Program Manager II (Vacancy)

Social Worker-Readjustment Counselor

BH Crisis Services Clinician II- Crisis Consult Liaison Svc

U-Box Customer Care Representative (CDL)

Maintenance Technician II (3rd Shift)

Warehouse Supervisor II - Weekend Shift

Warehouse Supervisor II - 2nd Shift

Surveillance Investigator II

Clinician (Counselor) - Franklinton

Warehouse Supervisor II - Weekend Night Shift

Lead Firewall Administrator

Warehouse Supervisor II - Weekend Day Shift

Advanced Practice Nurse - Certified Nurse Anesthetist - Part-Time

Staff Pharmacist - 3rd Shift

CRITICAL CARE MEDIC