Top 5 Commercial loan processing specialist Jobs in Columbus

Senior Payment Operations Specialist
Western Alliance Bank —Columbus, OH
- $26.40 - $32.61 an hour
- Full-time
- Writing skills
- Research
- Mid-level
- Wellness program
- Health insurance
13d
Customer Services Specialist ( 20/24 hr.) Northside Branch
Columbus Metropolitan Library —Columbus, OH
- $18.01 - $23.26 an hour
- Part-time
- Computer literacy
- Writing skills
- Office
- Health insurance
- Dental insurance
6d
Customer Services Specialist ( 20/24 hr.) Main Library
Columbus Metropolitan Library —Columbus, OH
- $18.01 - $23.26 an hour
- Part-time
- Computer literacy
- Writing skills
- Office
- Health insurance
- Dental insurance
5d
Customer Services Specialist ( 20/24 hr.) Karl Road Branch
Columbus Metropolitan Library —Columbus, OH
- $18.01 - $23.26 an hour
- Part-time
- Computer literacy
- Writing skills
- Office
- Health insurance
- Dental insurance
2d
Customer Services Specialist ( 20/24 hr.) Reynoldsburg Branch
Columbus Metropolitan Library —Reynoldsburg, OH
- $18.01 - $23.26 an hour
- Part-time
- Computer literacy
- Writing skills
- Office
- Health insurance
- Dental insurance
4d

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Senior Payment Operations Specialist
Western Alliance Bank —Columbus, OH
As a Senior Payment Operations Specialist you'll support the enterprise payment processing by executing and monitoring higher-risk and higher complexity payment…
$26.40 - $32.61 an hour
13d
Customer Services Specialist ( 20/24 hr.) Northside Branch
Columbus Metropolitan Library —Columbus, OH
Supports location’s customer service plan by proactively greeting customers; answering basic reference and directional questions in person, over the phone, by e…
$18.01 - $23.26 an hour
6d

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Senior Payment Operations Specialist

Western Alliance Bank -
Columbus, OH

Apply Now

Job Details

Full-time
$26.40 - $32.61 an hour
13 days ago

Benefits

Wellness program
Health insurance
Dental insurance
Tuition reimbursement
401(k) matching

Qualifications

Commercial banking expertise
Customer communication
Internal controls
Financial services customer support
Account troubleshooting
Writing skills
Industry knowledge of banking risk management
Research
Improving operational efficiency
Financial issue resolution
High school diploma or GED
Continuous improvement
Industry knowledge of financial regulations
Payment card processing
Fraud prevention and detection
Handling account queries
Regulatory compliance analysis
Banking internal controls

Full Job Description

Job Title:

Senior Payment Operations Specialist

Location:

OH - Columbus

What you'll do:

As a Senior Payment Operations Specialist you'll support the enterprise payment processing by executing and monitoring higher-risk and higher complexity payment activities transactions across multiple payment rails to ensure accuracy, timeliness, and adherence to bank controls and policies. In this role you'll be responsible for accurately processing payment transactions, resolving advanced exceptions, and meeting established deadlines while maintaining operational and regulatory compliance. The role partners closely with internal teams such as branches, Treasury Management, Client Support, Risk, Compliance, and Operations leadership to research escalated issues, provide subject‑matter support, and ensure appropriate resolution of payment‑related inquiries. This position serves as an experienced individual contributor within Payment Operations, distinguished by deeper payment expertise, sound judgment within policy, and the ability to support and guide less‑experienced team members.

Scheduled hours: 8:30 - 5 pst

Responsible for supporting the Payment Operations team in processing, verifying, and reviewing payment transactions across multiple payment rails, including higher‑risk or non‑standard activity, ensuring accuracy, timeliness, and adherence to established policies, procedures, and approval limits.
Perform advanced payment research, resolve complex exceptions or returns, and make informed decisions within defined authority levels. Identify issues requiring escalation and provide clear documentation, analysis, and recommendations to leadership as appropriate.
Provide advanced operational support to internal customers, respond to escalated inquiries, and act as a resource to teammates by sharing expertise, mentoring less‑experienced staff, and supporting training or knowledge transfer activities.
Apply regulatory, compliance, fraud, and risk controls to payment processing activities, identify trends or recurring issues, and contribute to continuous improvement efforts, procedure updates, or projects impacting Payment Operations.

What you'll need:

3+ years of related experience in Financial Services, Payment Operations, Financial Services, Payment Operations or similar field.
High school diploma required; Some college or technical training preferred.
Entry level to intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
Entry level to intermediate knowledge of electronic payment transactions and basic exception handling, transaction research, and customer account support activities within defined procedures.
Ability to apply risk, fraud, and compliance controls to payment processing activities.
Thrive in operational environments with strict deadlines, demonstrating attention to detail, accuracy, and adherence to documented controls, policies, and risk mitigation practices.
Ability to exercise sound judgment under time‑sensitive conditions, and supporting continuous improvement, training, or knowledge‑sharing efforts within an operations environment.
Intermediate speaking and writing communication skills.

Compensation: Hourly range for new hires is generally $26.40 - $32.61 for Henderson, NV. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned.

Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank — that remain part of the company’s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [email protected] or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

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Refine Your Search

commercial loan processing specialist jobs in columbus

Senior Payment Operations Specialist

Customer Services Specialist ( 20/24 hr.) Northside Branch

Customer Services Specialist ( 20/24 hr.) Main Library

Customer Services Specialist ( 20/24 hr.) Karl Road Branch

Customer Services Specialist ( 20/24 hr.) Reynoldsburg Branch

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