Top 46 Configuration analyst product support Jobs in Columbus

Client Support Desk Analyst
defi AUTO LLC —Columbus, OH
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
Associate Applications Analyst
Bath & Body Works —Columbus, OH
- $73,000 - $107,800 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Store discount
- Paid parental leave
North America Sales Strategy & Analytics Analyst
Orveon Global US LLC —Columbus, OH
- $55,000 - $83,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Finance
- Opportunities for advancement
Quick Apply
Technical Business Analyst
4 Over llc —Columbus, OH
- $100,000 - $120,000 a year
- Full-time
- 5 years
- Mid-level
- Analysis skills
- AD&D insurance
- Paid holidays
Quick Apply
Supply Chain Applications Analyst
Victoria's Secret —Reynoldsburg, OH
- $67,700 - $88,830 a year
- Full-time
- Mid-level
- Office
- SQL
7d
HRIS Analyst
Ineos Pigments USA —Grandview Heights, OH
- Mid-level
- Office
- Analysis skills
- AD&D insurance
- Disability insurance
Quick Apply
Senior Applications Analyst
Victoria's Secret —Reynoldsburg, OH
- $120,994 - $153,720 a year
- Full-time
- Computer Science
- 5 years
- Research
14d
JD Edwards Business Application Analyst
Worthington Enterprises —Columbus, OH
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
- Profit sharing
- Health savings account
Quick Apply
HRIS Analyst
INEOS Group —Dublin, OH
- Full-time
- Mid-level
- Office
- Analysis skills
- AD&D insurance
- Disability insurance
Business Analyst, SAP MM/PP
Allied Mineral Products Holding, Inc. —Columbus, OH
- Hybrid work
- Computer science
- Computer Science
- 3 years
- Profit sharing
- Disability insurance
Quick Apply
Sr Business Analyst - Banking & Wealth Management- Cleveland, Columbus, Buffalo
Photon —Columbus, OH
- $43,000 - $152,000 a year
- SQL
- Analysis skills
- Senior level
- Paid holidays
- Health insurance
Programmer Analyst
Battelle —Columbus, OH
- $81,600 - $116,300 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Wellness program
- Health insurance
4d
CPQ Application Developer/System Analyst
Vertiv —Westerville, OH
- Computer Science
- Salesforce
- Mid-level
Aircraft & Industry Analyst, Senior (NJUS)
NetJets —Columbus, OH
- Microsoft Excel
- Office
- Analysis skills
- Health savings account
- Disability insurance
11d
Lead SAP Business Analyst, FICO
Allied Mineral Products Holding, Inc. —Columbus, OH
- Computer Science
- Finance
- Travel
- Profit sharing
- Disability insurance
Quick Apply
Senior Privacy Analyst - Columbus, OH
Victoria's Secret —Reynoldsburg, OH
- $86,800 - $117,600 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Epic Certified Radiant Senior Analyst
Accenture —Columbus, OH
- $50,800 - $150,400 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- US work authorization
- Paid holidays
- Disability insurance
Right of Way Subject Matter Expert (Database)
Flairdocs —Columbus, OH
- Email
- English
- Mid-level
- Analysis skills
- Health savings account
- Paid holidays
Systems Administration Analysis-Health Systems
The Ohio State University —Columbus, OH
- $64,900 - $84,850 a year
- Full-time
- Background check
- Pass drug screening
- HIPAA
9h
Epic Certified Analyst - EpicCare Cadence & Prelude 6164543
Accenture —Columbus, OH
- $75 - $80 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- US work authorization
- Disability insurance
- Health insurance

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configuration analyst product support jobs near columbus

Client Support Desk Analyst

defi AUTO LLC -
Columbus, OH

Quick Apply

Job Details

Full-time
$60,000 - $75,000 a year

Qualifications

SQL
Customer support ticket management
Query management

Full Job Description

About defi SOLUTIONS:

It’s an exciting time to join defi!

defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customize lending processes with proven, scalable performance. Learn more at defisolutions.com and follow us on LinkedIn.

About the Role:

In this position, you will work in a fast-paced environment and interface directly with system administrators and key business decision makers supporting defi's Auto Loan Originations and Servicing Products. You will be the "Face of defi SOLUTIONS" in supporting and providing analysis to our clients, who include some of the largest lenders in the United States. In this challenging, hands-on role, you will help defi deliver the next generation lending experience for our clients through collaboration, resolving issues, answering questions, and gathering feedback. This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software products. This role does not focus on desktop support, hardware repair, password resets, or general IT infrastructure support.

By working directly with clients and internal stakeholders, you can help shape software requirements, build relationships, and directly contribute to the business goals. Your contributions correlate to recognition and growth opportunities within the organization. The Client Service Desk is the hub of the organization as we interact with multiple departments and levels within the organization. This position provides exposure to new software and the ability to work with and influence others.

Essential Job Responsibilities:

Review client configurations and business processes to address challenges and satisfy business needs
Analyze, troubleshoot, and resolve complex application issues
Triage cases to isolate issues and determine priority and resolution path
Identify opportunities to enhance client product experiences
Effectively interact and communicate with internal stakeholders to deliver on client expectations
Advocate for clients by escalating urgent requests and efficiently prioritizing cases
Determine resolution or alternatives, develop and implement solutions, or engage appropriate resources
Identify roadblocks and drive progress to resolution
Efficiently manage assigned cases and prioritize workload to meet Internal and client SLAs
Support software QA testing and validation
Perform other duties as required

Required Qualifications:

Minimum of three to five (3-5) years' experience in lending, financial services, technology, and/or SaaS companies
Experience working in high volume case or ticketing queues
Basic SQL query abilities/experience
Excellent critical thinker; demonstrating strong problem-solving skills
Analytical and process oriented
Detailed and thorough
Excellent oral and written communication skills
Demonstrates accountability and personal ownership
Self-starter with a passion for client satisfaction

Preferred Qualifications:

ServiceNow experience preferred
Loan Servicing experience preferred
Accounting experience preferred

Affirmative Action/EEO statement:

defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Quick Apply

Refine Your Search

configuration analyst product support jobs in columbus

Client Support Desk Analyst

Associate Applications Analyst

North America Sales Strategy & Analytics Analyst

Technical Business Analyst

Supply Chain Applications Analyst

HRIS Analyst

Senior Applications Analyst

JD Edwards Business Application Analyst

HRIS Analyst

Business Analyst, SAP MM/PP

Sr Business Analyst - Banking & Wealth Management- Cleveland, Columbus, Buffalo

Programmer Analyst

CPQ Application Developer/System Analyst

Aircraft & Industry Analyst, Senior (NJUS)

Lead SAP Business Analyst, FICO

Senior Privacy Analyst - Columbus, OH

Epic Certified Radiant Senior Analyst

Right of Way Subject Matter Expert (Database)

Systems Administration Analysis-Health Systems

Epic Certified Analyst - EpicCare Cadence & Prelude 6164543

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